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Majestic Elegance Costa Mujeres – All Inclusive

Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Aerial view
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
12 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers

Overview of Majestic Elegance Costa Mujeres – All Inclusive

VIP Access

Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
Costa Mujeres beachfront property with 7 restaurants and spa

8.8/10 Fabulous

2,339 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is CA $768
Price available on 12/09/2022
Map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 6 swim-up bars
  • Full-service spa
  • 12 outdoor pools and 2 spa tubs
  • Free children's club
  • Health club
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
  • Beach bar
Feel at home
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Separate bathtub and shower
  • Television
  • Garden

Room options

About this area

What's nearby

  • On the beach
  • Ultramar Ferry Puerto Juárez - 22 min drive
  • Norte Beach - 93 min drive
  • Cancun Mall - 24 min drive
  • Puerto Cancun Marina Town Center - 25 min drive
  • Plaza Las Americas - 26 min drive
  • Playa Tortugas - 30 min drive
  • Langosta Beach - 32 min drive
  • Tortuga Beach - 34 min drive
  • Cancun Convention Center - 40 min drive
  • Forum Beach - 39 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

About this property

Majestic Elegance Costa Mujeres – All Inclusive

At Majestic Elegance Costa Mujeres – All Inclusive, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers. 12 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Flavors, one of 7 restaurants, offers garden views and serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 6 swim-up bars, a free kid's club, and a poolside bar. The helpful staff and restaurant get good marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Languages

Catalan, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 570 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • 7 restaurants
  • 6 swim-up bars
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Children's games
  • Toys

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Evening entertainment
  • Shopping
  • Pool table

Working away

  • 3 meeting rooms
  • Conference center (8123 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Languages

  • Catalan
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Partially open bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Spa

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Dining

Flavors - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mar House - This beachfront seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro - Overlooking the garden, this bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Don Jaume - Overlooking the garden, this steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the fitness facility
  • Children under 17 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

Does Majestic Elegance Costa Mujeres – All Inclusive offer free cancellation for a full refund?
Yes, Majestic Elegance Costa Mujeres – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Majestic Elegance Costa Mujeres – All Inclusive?
As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at Majestic Elegance Costa Mujeres – All Inclusive on 9 Dec 2022 start from CA $768, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Majestic Elegance Costa Mujeres – All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there are 12 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Majestic Elegance Costa Mujeres – All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Majestic Elegance Costa Mujeres – All Inclusive?
You can check in from 3:00 PM - 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Majestic Elegance Costa Mujeres – All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Majestic Elegance Costa Mujeres – All Inclusive and nearby?
Onsite recreation at Majestic Elegance Costa Mujeres – All Inclusive includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Majestic Elegance Costa Mujeres – All Inclusive also has 6 swim-up bars, 12 outdoor pools, and a sauna, as well as a Turkish bath and a garden.
Are there restaurants at or near Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there are 7 onsite restaurants, featuring beachfront dining, seafood, and garden views. Nearby restaurants include Minino's (9.1 mi), La Catrina (9.1 mi), and Rolandi's (9.1 mi).
Does Majestic Elegance Costa Mujeres – All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Majestic Elegance Costa Mujeres – All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Highly Recommend
Loved it! Food was incredible on top of gorgeous pools and beach. The room was clean and very comfortable. The service was out of this world. Went for a long weekend break for my birthday and they made it very special. Highly recommend!
Sarah, 3-night trip
Verified Hotels.com guest review

6/10 Good

Service was disappointing
Diamond, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the hotel
This was a great hotel! I loved it here. I want to come again! This hotel is very family friendly and the food was just great. Overall I had an amazing experience at this hotel. I’m ready to come back.
Rudy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New home away from home
I loved my stay at this hotel. The hotel is beautiful! The staff is amazing and exceeded my expectations and the room is gorgeous. I highly recommend!
Jazminn, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Beautiful But Service Hit Or Miss
Hotel is stunning but for being a newer hotel, it is starting to show some signs of wear in the room. Spa was amazing. Service was hit or miss, front desk was not friendly, guest services didn’t make us feel welcome or special (ie. no welcome drinks, no one called to check if we had everything in our room, our requests went hours without being answered, no wine or wine glasses in room and when we requested wine glasses they sent champagne glasses, twice.), but wait staff at restaurants were phenomenal. Food was great. Entertainment was great. Not the most family friendly resort - felt like bars were trying to get rid of us as fast as possible to attend to guests without children. We were served in plasticware (to-go glasses) in the downstairs lobby bar while guests without children were being served in glassware in the evening - felt like bartender was hinting for us to leave. Our kids are 3 and 8 months, sitting in their stroller or close by us, so that was a big turnoff in terms of family friendliness. There also weren’t many kid friendly options for food other than pizza, fries, pasta and eggs - no chicken fingers, no quesadillas and only pizza and pasta are actually available on the room service menu. I would recommend this to couples - it’s stunning and food is good, although quieter than bigger resorts. As a family, I wouldn’t return or recommend. It certainly looks like a high end 5 star resort, food was 4 stars, service is 3/4 stars.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsey, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!
5/5 this resort was amazing!!! The food, service, rooms, and location was amazing! I absolutely loved that the beaches are not filled with locals harassing you about buying something from them. They did a fantastic job keeping the beaches clean and the resort in general is stunning! We highly recommend this resort, and we are already wanting to plan a visiting their other locations in the Dominican Republic. Top notch service!
Alana, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Employees were very friendly and helpful. Our room was fine but one of the couples we were traveling with originally did not get the room they requested and paid for, they were moved to another room after the first night. On the last night their room flooded due to a plugged drain.
John, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Not a bad place to stay. But the food was not as good as I was expecting and the hotel itself is on the older side so things looked not well kept.
Devonte, 3-night romance trip
Verified Expedia guest review