Guests
All properties in Westlake, Ohio, United States of America

DoubleTree by Hilton Hotel Cleveland - Westlake, Westlake

4-star hotel with restaurant, near Crocker Park

  • Free WiFi and free parking
From
$75 CAD

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Spa Tub
  • Pool
  • Indoor Pool
Indoor Pool. Image 1 of 67
1 / 67Indoor Pool
1100 Crocker Road, Westlake, 44145, OH, United States of America
7.2.Good.
  • My daughter and I were stuck in the elevator for a few minutes. No phone in elevator.…

    Jun. 14, 2020

  • Great location. Love the cookies on check in. We were able to check in early. Very…

    Jan. 23, 2020

See all 747 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Easy parking
Quiet
Convenient
Shopping

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Indoor pool
  • Restaurant
  • Spa tub
  • The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Restaurant
  • Bar/lounge
  • Spa tub
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 267 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant
    • Fitness center
    • 24-hour business center
    • 24-hour front desk

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Sofa bed
    • Microwave
    • Refrigerator
    • Connecting/adjoining rooms available

    What’s around

    • In a regional park
    • Crocker Park - 17 min walk
    • Lake Erie - 34 min walk
    • Huntington Beach - 2.4 mi / 3.9 km
    • Westfield Great Northern Mall - 6.5 mi / 10.5 km
    • NASA Glenn Research Center - 9.9 mi / 16 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 2 Double Beds
    • Room, 2 Double Beds, Pool View
    • Room, 2 Double Beds, Poolside
    • Standard Room, 1 King Bed
    • Room, 1 King Bed, Pool View
    • Suite, 1 King Bed, Pool View
    • Room, 2 Double Beds, Accessible, Bathtub
    • Room, 2 Double Beds, Accessible
    • Room, 1 King Bed, Accessible, Bathtub
    • Room, 1 King Bed, Accessible
    • Suite, 1 King Bed, Poolside
    • Room, 2 Double Beds (Treat Yourself Amenity)
    • Room, 1 King Bed (Treat Yourself Amenity)
    • Room, 1 King Bed, Accessible (Roll-In Shower, Treat Self)

    What’s around

    Landmarks

    • In a regional park
    • Crocker Park - 17 min walk
    • Lake Erie - 34 min walk
    • Huntington Beach - 2.4 mi / 3.9 km
    • Westfield Great Northern Mall - 6.5 mi / 10.5 km
    • NASA Glenn Research Center - 9.9 mi / 16 km
    • Progressive Field - 16.1 mi / 25.9 km
    • Rocket Mortgage FieldHouse - 16.4 mi / 26.4 km

    Getting around

    • Cleveland Hopkins International Airport (CLE) - 17 min drive
    • Cleveland, OH (BKL-Burke Lakefront) - 24 min drive
    • Cleveland, OH (CGF-Cuyahoga County) - 38 min drive
    • Elyria Station - 17 min drive
    • Cleveland Station - 24 min drive
    map
    See on map
    1100 Crocker Road, Westlake, 44145, OH, United States of America

    At a glance

    Hotel size

    • This hotel has 267 rooms

    Arriving/leaving

    • Check-in time 4 PM-3:00 AM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets allowed*
    • Restrictions apply*
    • Up to 35 lbs

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Snack bar/deli

    Things to do

    • Fitness facilities

    Working away

    • 24-hour business center
    • Business center
    • Conference space
    • Conference space size (feet) - 11000
    • Conference space size (meters) - 1022

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage

    Facilities

    • Year Built - 2015
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Handrails in stairways
    • Braille signage
    • Closed-captioned TV
    • Visual fire alarm

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Sofa bed

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 37-inch flat-screen TV
    • Pay movies
    • Premium TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • A damage deposit of USD 100 will be collected before check-in

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for USD 10.00 per night

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of USD 50 per pet, per stay
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • DoubleTree Hilton Hotel Cleveland Westlake
    • DoubleTree by Hilton Hotel Cleveland - Westlake Westlake
    • DoubleTree by Hilton Hotel Cleveland - Westlake Hotel Westlake
    • DoubleTree Hilton Cleveland Westlake
    • Holiday Inn Cleveland-West Hotel Westlake
    • Holiday Inn Cleveland-West Westlake
    • Holiday Inn Westlake
    • Westlake Holiday Inn
    • DoubleTree Hilton Hotel Cleveland Westlake
    • DoubleTree Hilton Cleveland Westlake
    • DoubleTree by Hilton Hotel Cleveland - Westlake Hotel

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, DoubleTree by Hilton Hotel Cleveland - Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's a pool.
    • Yes, pets are welcome, with a maximum weight of 35 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
    • You can check in from 4 PM - 3:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. Nearby restaurants include La Campagna (2.1 mi), Mojo's Coffee and More (2.2 mi), and The Bay Diner (2.3 mi).
    • Maintain your daily exercise routine at the gym.
    7.2.Good.
    • 10.0.Exceptional

      Great Location, Clean rooms and friendly staff. Also the free warm cookies upon arrival help :)

      Janice, 3 night family trip, Dec. 29, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      This property is very dated and old, which you will see the moment you step into the elevator, your room or the pool area (which is in an indoor enclosed courtyard). We found the layout odd and the cleanliness to be lacking due to the age of the property and structure. The best part of this hotel were the amazingly friendly front desk staff and the warm cookies at check in.

      1 night trip with friends, Sep. 22, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      One night stay

      Everything was clean! Everyone was friendly

      Melissa, 1 night family trip, Jan. 22, 2022

      Verified Hotels.com guest review

    • 8.0.Very Good

      My only complaints

      Overall it was a good stay. My only complaints are these: 1. I called ahead to make sure that the pool and hot tub were open and operational and was told that they were. But when we checked in and wanted to use them, we were told that they were closed for maintenance. 2. We had to leave early in the morning, and there was no coffee or anything available. 3. The parking lot was not cleared well at all, there was ice and snow everywhere, and I almost fell trying to get my luggage in because of it.

      Laura, 1 night trip with friends, Jan. 18, 2022

      Verified Hotels.com guest review

    • 6.0.Good

      What's the reason you stopping

      This property has some concerns the staff was good seems friendly but not. Westlake area is not for visitors be very careful in westlake

      Jimmy, 1 night family trip, Jan. 14, 2022

      Verified Hotels.com guest review

    • 2.0.Poor

      Homess

      My sons were turned away because they weren’t 21, one is 19 and the other 20 years 10-1/2 mo the even room was prepaid

      Patricia, 1 night family trip, Dec. 22, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very clean. Friendly staff. Beautiful Christmas decorations!

      Deanna, 1 night trip, Dec. 18, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Old/Outdated hotel needs upgrades.

      This hotel is in serious need of an update. Room furnishings and the rooms were very old. Loud HVAC, no USB ports anywhere in the room. Beds not very comfortable - and the general condition, hallways, elevators, stairways, carpeting, etc... just now very nice. Definitely not a 4 star hotel.

      Adam, 2 night trip, Dec. 10, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Good, only issue was the toilet wasn't clean well on outside

      Raquel, 1 night business trip, Dec. 4, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      The housekeeping crew was practically shouting their conversation in the hallway from 7:30 until 9:30 am. We could not get back to sleep.

      Carol, 1 night trip, Nov. 26, 2021

      Verified Hotels.com guest review

    See all 747 reviews