Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel in Houston: Reviews, Deals, and Hotel Rooms on Hotels.com

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3.5-star hotel with outdoor pool, near Westheimer Rd

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Combined shower/tub, free toiletries, hair dryer, towels

Overview
Rooms
Location
Amenities
Policies

Good

Property highlights

Pool

Pet-friendly

Restaurant

Bar

Parking available

Free WiFi

2712 Southwest Fwy, Houston, TX, 77098

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Free area shuttle
24-hour fitness center
Self parking
Room service
24-hour business center
11 meeting rooms
Meeting rooms
24-hour front desk

Feel at home

Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities

Room options

Standard Room, 1 King Bed

40 sq m
City view
Sleeps 2
1 King Bed

Standard Room

40 sq m
City view
Sleeps 2
1 Twin Bed

Standard Room, 2 Queen Beds

40 sq m
City view
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom

51 sq m
City view
Sleeps 4
1 King Bed

Premium Room, 1 King Bed (Worklife)

Sleeps 2
1 King Bed

Premium Room, 2 Queen Beds (WorkLife)

Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

Sleeps 4
1 King Bed

About this area

What's nearby

In Greenway Plaza-Upper Kirby
Westheimer Rd - 19 min walk
Rice University - 32 min walk
Houston Zoo - 6 min drive
MD Anderson Cancer Center - 7 min drive
NRG Park - 8 min drive
NRG Stadium - 8 min drive
Toyota Center - 7 min drive
Downtown Aquarium - 8 min drive
Discovery Green - 8 min drive
George R. Brown Convention Center - 8 min drive

Getting around

Houston William Hobby Airport (HOU) - 24 min drive
George Bush Intercontinental Airport (IAH) - 35 min drive
Houston, TX (EFD-Ellington Field) - 36 min drive
Houston Station - 15 min drive
Free area shuttle

Restaurants

Chick-Fil-A - 7 min walk
McDonald's - 8 min walk
Twin Peaks - 6 min walk
Goode Company Seafood - 8 min walk
IHOP - 6 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel puts you within a 10-minute drive of MD Anderson Cancer Center and Toyota Center. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A 24-hour fitness center and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves.

Languages

English, Spanish

Sustainability

Sustainability practices

Recycling

This information is provided by our partners.

Learn more about properties’ sustainability practices

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Follows industry cleaning and disinfection practices of Travel in the New Normal (US Travel - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitizer provided

Individually-wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

354 rooms
Arranged over 18 floors

Arriving/Leaving

Check-in time from 3 PM - anytime
Express check-in available
Minimum check-in age: 21
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

No cribs (infant beds)

Pets

Pets allowed (dogs and cats only)*
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Secured covered onsite self parking (USD 25.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking

Offsite

Free area shuttle within 3 miles

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli

Traveling with children

Free local shuttle

What to do

Shopping

Working away

24-hour business center
11 meeting rooms
Conference space (12000 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers

Facilities

ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
An outdoor pool
Banquet hall

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
8 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Front entrance ramp
Magnifying mirror
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Tile flooring in room
High pile carpet in room

Room amenities

Be entertained

32-inch flat-screen TV
Premium satellite channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Tempur-Pedic mattress

What to enjoy

In-room massage

Freshen up

Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free weekday newspapers
Free WiFi
Free local calls

Food and drink

Refrigerator
Microwave

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling

Special features

Dining

2712 Bistro & Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 18.95 per person

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

Covered self parking costs USD 25.00 per day with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Travel in the New Normal (US Travel - USA) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Houston River

Crowne Plaza Houston River Oaks

Crowne Plaza Oaks Houston

Crowne Plaza River Houston

Crowne Plaza River Oaks

Crowne Plaza River Oaks Hotel

Crowne Plaza River Oaks Hotel Houston

Crowne Plaza River Oaks Houston

Houston Crowne Plaza

River Oaks Crowne Plaza Houston

Crowne Plaza Houston River Oaks Hotel Houston

Crowne Plaza Houston River Oaks Hotel

Frequently asked questions

Does Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel offer free cancellation for a full refund?

Yes, Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?

Yes, cats and dogs are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?

Yes. Self parking costs USD 25.00 per day.

What are the check-in and check-out times at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?

You can check in from 3 PM - anytime. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.

What is there to do at Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel and nearby?

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel?

Yes, there's an onsite restaurant, 2712 Bistro & Bar.

What's the area around Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel like?

Crowne Plaza Houston Med Ctr-Galleria Area, an IHG Hotel is in Greenway Plaza-Upper Kirby, a short 8-minute walk from Greenway Plaza and 17 minutes' walk from Lakewood Church.

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness