10/10 Exceptional
11 Aug 2022
Customer service experience was amazing. Wish I remembered the name of the guy who checked us in but he was great.... absolutely wonderful. We were there for our honeymoon and our flight had been delayed 3 time which left us not landing at airport until 11:45 pm, called the hotelto let them know and they said not to worry shuttle was on the way. Amazing!!! Check-in was a breeze and check out was just as smooth. Front desk was super knowledgable on how to get around town without having to use Uber or Lyft. Breakfast buffet was really good as well and the food from the restaurant OMalleys, which is in the hotel, was good too. Furniture was a bit dated but still in great shape...... and super comfy. All-in-all, it was a really good stay!!!Would defintely recommend.
Rachael, 3-night trip
Verified Hotels.com guest review