Union Plaza

Photo gallery for Union Plaza

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Standard Twin Room, 2 Twin Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Standard Twin Room, 2 Twin Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Luxury Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Overview of Union Plaza

Union Plaza

3-star property
3-star hotel in Yesil District with restaurant and bar/lounge

6.8/10 Good

5 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Street Almaty 1/1, Nur-Sultan, Akmola Province, 010000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Yesil District

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 20 min drive
  • Astana Railway Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Daredzhani - 20 min walk
  • Kishlak - 3 min drive
  • Fusion Guru - 3 min drive
  • Satti - 3 min drive
  • Bon Bon - 3 min drive

About this property

Union Plaza

3-star hotel in the heart of Yesil District
A free breakfast buffet, a roundtrip airport shuttle, and a coffee shop/cafe are just a few of the amenities provided at Union Plaza. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • Free self parking
  • Smoke-free premises, tour/ticket assistance, and an elevator
  • A 24-hour front desk
Room features
All guestrooms at Union Plaza boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Daily housekeeping and phones

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair accessible

Languages

  • English
  • Russian

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

This property accepts credit cards and cash.

Also known as

Union Plaza Hotel Astana
Union Plaza Hotel Nur-Sultan
Union Plaza Nur-Sultan
Hotel Union Plaza Nur-Sultan
Nur-Sultan Union Plaza Hotel
Union Plaza Hotel
Union Plaza Hotel
Union Plaza Hotel Nur-Sultan
Union Plaza Nur-Sultan
Hotel Union Plaza Nur-Sultan
Nur-Sultan Union Plaza Hotel
Union Plaza Hotel
Hotel Union Plaza
Union Plaza Nur-Sultan
Union Plaza Hotel Nur-Sultan

Frequently asked questions

Does Union Plaza offer free cancellation for a full refund?
Yes, Union Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Union Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Union Plaza?
Sorry, pets aren't allowed.
Is parking offered on site at Union Plaza?
Yes, there's free self parking.
Is airport shuttle service offered by Union Plaza?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Union Plaza?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Are there restaurants at or near Union Plaza?
Yes, there's an onsite restaurant.
What's the area around Union Plaza like?
Union Plaza is in Yesil District, a short 18-minute walk from Keruen.

Overall score and ratings

6.8

Good

5.5/10

Cleanliness

5.5/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

8/10 Very good

Nice hotel with good location, 2km from Green Boulevard (Bayterek Tower). Easy to get taxi. Spacious and clean room. Good breakfast spread.
3-night trip
Verified Expedia guest review

8/10 Very good

Cihan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Evgenii, 16-night business trip
Verified Hotels.com guest review

4/10 Fair

Нет регулярной убоки, убирают только после просьбы. За 17 дней проживания ни разу не поменяли бельё. На завтрак предаставляют выпечку не первой свежести. Больше никогда не останавлюсь в этом отеле и другим не советую.
Irina, 16-night business trip
Verified Hotels.com guest review

8/10 Very good

19年9月に11泊ほど滞在しました。部屋は広くて設備自体もおおむね満足でしたが、室内の清掃はこちらから頼まない限り、してくれないのが驚きました。しかもスタッフはなかなか英語が通じず。 朝食バイキングは毎日同じメニューでしたが、長期滞在でなければそこまで飽きることはないかなと。 Wi―Fiの状態は日によってまちまちでしたが、使えなくて困るというほどでもありませんでした。
11-night business trip
Verified Expedia guest review