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Hotel Emperador, Madrid

4-star hotel with outdoor pool, near Gran Via Street

  • Free WiFi
From
$115 CAD

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  • Hotel Emperador, Madrid
  • Hotel Emperador, Madrid
  • Poolside Bar
  • Outdoor Pool
  • Hotel Emperador, Madrid
Hotel Emperador, Madrid. Image 1 of 51
1 / 51Hotel Emperador, Madrid
Gran Via 53, Madrid, 28013, Madrid, Spain
8.8.Fabulous.
  • Great location. Rooms had an old smell to them and were dated and not as clean as I would…

    Oct. 26, 2019

  • Roof top pool and bar is amazing. Great location within walking distance to the square…

    Sep. 18, 2019

See all 745 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Dining options
Safe

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Pool
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 232 smoke-free guestrooms
    • Daily housekeeping
    • Outdoor pool
    • Rooftop terrace
    • Breakfast available
    • Pool bar

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Terrace
    • Daily housekeeping

    What’s around

    • In Madrid Centro
    • Gran Via Street - 1 min walk
    • Lope de Vega Theatre - 1 min walk
    • Teatro Coliseum - 4 min walk
    • Plaza de Oriente - 7 min walk
    • Puerta del Sol - 9 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double Room Single Use
    • Standard Double or Twin Room
    • Triple Room
    • Club Room, 1 Double or 2 Single Beds
    • Single Room (Interior)

    What’s around

    Landmarks

    • In Madrid Centro
    • Gran Via Street - 1 min walk
    • Lope de Vega Theatre - 1 min walk
    • Teatro Coliseum - 4 min walk
    • Plaza de Oriente - 7 min walk
    • Puerta del Sol - 9 min walk
    • Royal Palace of Madrid - 9 min walk
    • Plaza Mayor - 10 min walk
    • Temple of Debod - 12 min walk
    • Almudena Cathedral - 12 min walk
    • Plaza de Santa Ana - 13 min walk

    Getting around

    • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
    • Madrid Principe Pio Station - 16 min walk
    • Madrid Recoletos Station - 21 min walk
    • Madrid (XOC-Atocha Train Station) - 30 min walk
    • Santo Domingo Station - 1 min walk
    • Callao Station - 3 min walk
    • Noviciado Station - 4 min walk
    map
    See on map
    Gran Via 53, Madrid, 28013, Madrid, Spain

    At a glance

    Hotel size

    • This hotel has 232 rooms
    • This hotel is arranged over 10 floors

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Covered onsite self parking (EUR 31 per night)
    • 24-hour offsite parking within 656 ft (EUR 31 per night)

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Number of outdoor pools - 1
    • Pool sun loungers
    • Fitness facilities

    Working away

    • Business center
    • Number of meeting rooms - 11
    • Conference space
    • Conference space size (feet) - 2153
    • Conference space size (meters) - 200
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1947
    • Elevator
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Terrace
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Handrails in stairways
    • Doorbell/telephone notification

    Languages Spoken

    • English
    • French
    • Italian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar

    Sleep well

    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 14 for children (approximately)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for EUR 38.5 per day

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Covered self parking costs EUR 31 per night
    • Parking is available nearby and costs EUR 31 per night (656 ft away; open 24 hours)

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • The seasonal pool is open from May to September

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property accepts credit cards and cash.

    Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Also known as

    • Emperador
    • Hotel Emperador Hotel
    • Hotel Emperador Madrid
    • Hotel Emperador Hotel Madrid
    • Emperador Hotel
    • Emperador Madrid
    • Hotel Emperador
    • Hotel Emperador Madrid
    • Madrid Emperador Hotel

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Hotel Emperador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 31 per night.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Tian Tian (3-min walk), El Ingenio (4-min walk), and El Horno Azul (4-min walk).
    • No, this hotel doesn't have a casino, but Casino Gran Via (8-min walk) and Casino de Madrid (11-min walk) are both nearby.
    • Hotel Emperador has an outdoor pool and a fitness center.
    8.8.Fabulous.
    • 10.0.Exceptional

      Excellent location. Clean and comfy rooms even though the hotel is old. Very friendly staff.

      5 night romance trip, Sep. 12, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Nice hotel in downtown old Madrid. Had to purchase a box of Kleenex for the room and had to ask for face cloths as well. The Buffett breakfast was okay. We visited the roof top pool and bar which are quite nice.

      3 night romance trip, Aug. 27, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      This was a nice property and the staff were nice, we got the “romantic room” which we found was quite small and barely had enough room for 2 suite cases. The main reason to stay here is definitely the rooftop pool and bar which was amazing to relax by on our last 2 days in Spain.

      Andrew, 2 night romance trip, Aug. 11, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great hotel conveniently located to all attractions.

      2 night romance trip, Aug. 6, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      we really liked the hotel, good location, beautiful pool, unfortunately we can not say the same words about the hotel employee during check in, our request was a high floor, she ignored the request after a verbal altercation, she still looked into the computer and found our request as a result, we received a room on the top floor but did not receive an apology, we did not see a smile on her face during check in. In the following days the staff was friendly

      Alexander, 3 night family trip, Jun. 29, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      The rooms here are nice, but incredibly small. Also, the mattress was extremely stiff, I like firm mattresses but this was much too firm. It would have been nice to have a fridge instead of a mini bar. The location was really good, very central. Our toilet seat seemed to have a large black stain on it, which seems like such an easy thing to replace.

      4 night romance trip, Jan. 11, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Wonderful location along Gran Via & beside a Metro

      Excellent location along Gran Via, with a Metro station (Sto Domingo) just outside the hotel lobby, and a short walk away from lovely Plaza Callao. Close to lots of dining & shopping options wc is perfect for our needs. The front desk staff AURORA was very helpful & provided excellent service including giving us wonderful recommendations.

      Arleen May, 4 night family trip, Dec. 19, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Christmas 2021

      Was perfect location for three day break. Metro stop outside hotel. On the Grand Via and ten minute walk to many places of interest.

      Linda, 3 night trip, Dec. 6, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      It was an excellent hotel on Gran Via. Perfect location. Walking distance to major attractions! Beautiful place and great staff!

      Paulomi Abeezar, 5 night trip, Nov. 28, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Recommended

      Stayed there a few times and the service, cleanliness and friendliness of staff has always been second to none. Tbis time I brought over eight frirnds of mine wbo were equally impressed

      Paul, 4 night trip with friends, Nov. 16, 2021

      Verified Hotels.com guest review

    See all 745 reviews