Book Lotte New York Palace in New York

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Premium bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Amenities
Policies

Luxury hotel with spa, near Rockefeller Center

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

Spa

Pet-friendly

Parking available

Internet access

Restaurant

Connecting rooms available

455 Madison Ave, New York, NY, 10022

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
WiFi in the lobby
Internet in the lobby
Health club
Steam room
Free use of bicycles
Self parking
Room service
Coffee shop/cafe

For families

Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden

Room options

About this area

What's nearby

In Manhattan
Rockefeller Center - 7 min walk
Grand Central Terminal - 10 min walk
Bryant Park - 14 min walk
Broadway - 17 min walk
Times Square - 19 min walk
5th Avenue - 20 min walk
Empire State Building - 22 min walk
Central Park - 27 min walk
Madison Square Garden - 30 min walk
Manhattan Cruise Terminal - 30 min walk

Getting around

New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
Teterboro, NJ (TEB) - 16 min drive
Linden, NJ (LDJ) - 27 min drive
LaGuardia Airport (LGA) - 31 min drive
Newark Liberty Intl. Airport (EWR) - 37 min drive
John F. Kennedy Intl. Airport (JFK) - 52 min drive
New York 23rd St. Station - 4 min drive
Grand Central - 42 St. Station - 10 min walk
New York W 32nd St. Station - 25 min walk
51 St. Station - 5 min walk
Lexington Av.-53 St. Station - 7 min walk
47 - 50 Sts - Rockefeller Center Station - 9 min walk

Restaurants

Starbucks - 3 min walk
Duke Eatery - 3 min walk
Blue Bottle Coffee - 3 min walk
Empellon - 2 min walk
Toasties - 1 min walk

About this property

Lotte New York Palace

Located 2.2 mi (3.6 km) from the airport, Lotte New York Palace offers a great location, putting you within a 15-minute walk of Rockefeller Center and Grand Central Terminal. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. The helpful staff and overall value get great marks from fellow travelers. The property is just a short walk to public transportation: 51 St. Station is 5 minutes and Lexington Av.-53 St. Station is 7 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out

Social distancing measures in place

Safety measures

Hand sanitizer provided

Individually-wrapped food options available through room service

This information is provided by our partners.

At a glance

Hotel size

909 rooms
Arranged over 55 floors

Arriving/Leaving

Check-in time from 3 PM - 2 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

Babysitting*
Supervised childcare*

Pets

Pets allowed (dogs only, up to 25 lbs per pet)*
Service animals welcome

Internet

WiFi and wired Internet access in public areas*
WiFi and wired Internet access in rooms*

Parking

Onsite self parking (USD 65 per day)
Wheelchair-accessible parking and van parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli

Traveling with children

Supervised childcare (surcharge)

What to do

Shopping
Golfing nearby
Hiking/biking trails nearby

Working away

Business center
Meeting rooms
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Umbrellas
Free bicycle rentals

Facilities

Built in 1981
ATM/banking
Safe-deposit box at front desk
Garden
Health club
Full-service spa
Massage/treatment rooms
Steam room
Banquet hall
Reception hall

Accessibility

Wheelchair accessible
Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge

Languages

English
French
German
Italian
Spanish

Room amenities

Be entertained

Plasma television
Premium cable/satellite channels
Pay movies

Home comfort

Air conditioning (climate-controlled)
Bathrobes and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed

What to enjoy

In-room massage

Freshen up

Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper

Stay connected

Desk
Free weekday newspapers
WiFi and wired internet for a surcharge
Phone

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries

Special features

Spa

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

Dining

Gold Room - Onsite restaurant.

Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.

Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Fees & policies

Optional extras

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)
Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
Wired Internet access is available in public areas for USD 15.99 per stay (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 24–100 per person

Children & extra beds

Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for USD 75.0 per day

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

Self parking costs USD 65 per day

Pool, spa, & gym (if applicable)

Children under 18 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

New York Palace

New York Palace Hotel

Palace Hotel

Palace New York

New York City Palace Hotel

Palace Hotel New York

Palace Hotel Nyc

Lotte New York Palace Hotel

Lotte Palace Hotel

Lotte New York Palace

Lotte Palace

Lotte New York Palace Hotel

Lotte New York Palace New York

Lotte New York Palace Hotel New York

Frequently asked questions

Does Lotte New York Palace offer free cancellation for a full refund?

Yes, Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Lotte New York Palace?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.

Are pets allowed at Lotte New York Palace?

Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Lotte New York Palace?

Yes. Self parking costs USD 65 per day.

What are the check-in and check-out times at Lotte New York Palace?

You can check in from 3 PM - 2 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Lotte New York Palace?

No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.

What is there to do at Lotte New York Palace and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. Lotte New York Palace also has a garden.

Are there restaurants at or near Lotte New York Palace?

Yes, Gold Room offers American cuisine.

What's the area around Lotte New York Palace like?

Lotte New York Palace is in Manhattan, a short 5-minute walk from 51 St. Station and 7 minutes' walk from Rockefeller Center. Travelers love the hotel's prime location.

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness