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Lotte New York Palace, New York

4.5-star4.5 stars
455 Madison AveNew YorkNY10022United States of America

Luxury hotel with 3 bars/lounges, near Rockefeller Center
    Superb9.2
    Location
    Great location
    Vibe
    Awesome vibe
    Amenities
    Great amenities
    WiFi
    Complaints about WiFi
    2016See all 2,016 Hotels.com reviews
    From 3,887 reviewsTripAdvisor Traveller Rating

    Lotte New York Palace, New York

    from $385 CAD
    • Executive Suite, 1 King Bed, Tower
    • Premier Room, 2 Double Beds, View (Skyline)
    • Premier Room, 1 King Bed, View (Skyline)
    • Room, 1 King Bed, View, Corner (Cathedral View)
    • Luxury Room, 2 Double Beds, Tower
    • Luxury Room, 1 King Bed, Tower
    • Superior Room, 2 Double Beds
    • Room, 2 Double Beds, View (Cathedral View)
    • Superior Room, 1 King Bed
    • Room, 1 King Bed, View (Cathedral View)
    • Suite, 1 King Bed, Corner (Towers Corner)
    • Suite, 1 Bedroom, Tower

    At a glance

    Key facts

    Hotel size

    • This hotel has 909 rooms
    • This hotel is arranged over 55 floors

    Arriving/leaving

    • Check-in time 3 PM-2 AM
    • Check-out time is noon
    • Express check-out

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 21

    Travelling with others

    Children

    • Babysitting/childcare *

    Pets

    • Pets allowed (dogs only) *

    Internet

    • WiFi and wired Internet access in public areas *

    • WiFi and wired Internet access in rooms *

    Transportation

    Parking

    • Valet parking *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Taking the kids?
    • Supervised childcare/activities (surcharge)
    Food and drink
    • Full breakfast daily (surcharge)
    • 3 bars/lounges
    • Restaurant
    • Coffee shop/café
    • 24-hour room service
    • Coffee/tea in a common area
    Things to do
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Free bicycles on site
    • Golfing nearby
    • Hiking/biking trails nearby
    • Health club
    • Steam room
    Working away
    • Business center
    • Conference space
    • Meeting rooms 30
    • Conference center
    Services
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop
    Facilities
    • Year Built 1981
    • Elevator/lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    Accessibility
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board
    Sleep well
    • Hypo-allergenic bedding available
    • Blackout drapes/curtains
    • Premium bedding
    Things to enjoy
    • In-room massage available
    Freshen up
    • Private bathroom
    • Designer toiletries
    • Hair dryer
    Be entertained
    • Plasma TV
    • Pay movies
    • Premium TV channels
    Stay connected
    • Desk
    • Free weekday newspaper
    • WiFi (surcharge)
    • Phone
    More
    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.

    Troubles Trust - Onsite cocktail bar.

    Tavern on 51 - Onsite bar. Open select days.

    Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

    Lotte New York Palace, New York’s small print

    Also known as

    • Lotte New York Palace Hotel
    • Lotte New York Palace
    • Lotte Palace
    • Lotte Palace Hotel
    • Lotte New York Palace
    • Lotte Palace
    • New York Palace Hotel
    • New York City Palace Hotel
    • Palace Hotel New York
    • Palace Hotel Nyc
    • Lotte Palace Hotel

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Children under 18 years old are not allowed in the fitness facility without adult supervision.

    Optional extras

    Valet parking costs USD 80 per night

    Rollaway beds are available for USD 50 per stay

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of USD 125 per pet, per stay

    WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

    WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

    Wired Internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

    Wired Internet access is available in public areas for USD 15.99 per stay (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Lotte New York Palace, New York

    Landmarks

    • In Midtown
    • Rockefeller Center - 5 min walk
    • Barney's - 10 min walk
    • Grand Central Terminal - 11 min walk
    • Chrysler Building - 11 min walk
    • Bloomingdale's - 12 min walk
    • New York Public Library - 15 min walk
    • Broadway - 16 min walk

    Getting around

    • New York, NY (LGA-LaGuardia) - 19 min drive
    • Teterboro, NJ (TEB) - 26 min drive
    • New York, NY (JFK-John F. Kennedy Intl.) - 28 min drive
    • Newark, NJ (EWR-Liberty Intl.) - 31 min drive
    • Caldwell, NJ (CDW-Essex County) - 36 min drive
    • Linden, NJ (LDJ) - 38 min drive
    • New York Grand Central Terminal Station - 12 min walk
    • New York W 32nd St. Station - 25 min walk
    • New York Penn Station - 30 min walk
    • 51 St. Station - 5 min walk
    • Lexington Av.-53 St. Station - 7 min walk
    • Lexington Av.-63 St. Station - 7 min walk
    • Valet parking (surcharge)

    Recent reviews

    Superb 9.2 From 2,016 reviews

    Lotte New York Palace, New York
    Exceptional10.0
    Very nice hotel all done up for the holidays. Busy but staff we very friendly. Coffee in rooms would be nice and paying for WiFi should be included. Pretty standard in most hotels.
    Amy, ca3 night romance trip
    Lotte New York Palace, New York
    Exceptional10.0
    Our family always stay at the New York Palace and really enjoy our stay, however, they don't provide with a tea/coffee machine in the room. And when I called for a kettle, they charged me $8.00 US for the use of it, which I don't think its quite fair. The staff are very helpful and friendly, concierge are great especially Rene.
    Cissy, ca3 night family trip
    Lotte New York Palace, New York
    Exceptional10.0
    Long Weekend Getaway
    Beautiful view of the Cathedral in a super central location that's not as noisy as the spots closer to Times Square. Spacious and upscale room. Breakfast in the Villard room (and the French Toast) was a lovely experience with the old mansion's grandeur still on display.
    Alan, ca3 night romance trip
    Lotte New York Palace, New York
    Exceptional10.0
    We were allowed to check in early on our day of arrival. After that everything was perfect as the hotel is great. Front desk staff and housekeeping staff are friendly, helpful and really genuinely want your stay to be good. The location in terms of theatre, attractions, Central Park, shopping, etc. is exceptional. We will stay here again and will recommend it in a heartbeat. Only comment is Wi-Fi should NOT be extra. Not in 2017.
    Scott, ca3 night family trip
    Lotte New York Palace, New York
    Exceptional10.0
    It was wonderful. Hotel perfectly located and beautifully decorated for Christmas Staff was professional and friendly Danielle at reception was lovely to deal with...made check in great experience Would recommend highly
    A Traveler, ca2 night family trip

    See all reviews

    Lotte New York Palace, New York

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