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All properties in Mainz, Rhineland-Palatinate, Germany
1 room, 2 adults

Hilton Mainz City, Mainz

4-star4 stars
Muensterstrasse 11, Mainz, 55116, Germany

4-star hotel with restaurant, near Fastnachtsbrunnen
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The competency of the staff who make sure that you have a very pleasant stay. The rooms…Nov. 28, 2019
  • Staff were professional and very helpful. They were the best part of the entire…Oct. 13, 2019

Hilton Mainz City, Mainz

from $114 CAD
  • Room, 1 King Bed
  • Room, 1 King Bed, Balcony
  • Twin Room
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Family Room, 2 Double Beds
  • Junior Suite, 1 King Bed, Balcony

What’s around Hilton Mainz City, Mainz

Landmarks

  • Heart of Mainz
  • Fastnachtsbrunnen - 3 min walk
  • Mainz State Theater - 7 min walk
  • Augustinerstrasse - 10 min walk
  • Gutenberg Museum - 10 min walk
  • Christ Church - 15 min walk
  • Opel Arena - 2.5 mi / 4 km
  • ZDF - 4.5 mi / 7.2 km

Getting around

  • Frankfurt Airport (FRA) - 29 min drive
  • Mainz (QFZ-Mainz Finthen) - 18 min drive
  • Mainz Central Station - 8 min walk
  • Mainz (QMZ-Mainz Train Station) - 8 min walk
  • Mainz South Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms*

Transportation

Parking

  • Onsite self parking (EUR 22.50 per night)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1830
  • Conference space size (meters) - 170
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • WiFi (surcharge)
Food and drink
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Planters Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Spirits Bar and Lounge - Onsite bar.

Hilton Mainz City, Mainz’s small print

Also known as

  • Hilton Hotel Mainz City
  • Hilton Mainz City Hotel Mainz
  • Hilton Mainz City
  • Mainz City Hilton
  • Hilton Mainz Hotel Mainz
  • Mainz Hilton
  • Hilton Mainz City Hotel
  • Hilton Mainz City Hotel Mainz
  • Hilton Mainz City Hotel
  • Hilton Mainz City Mainz

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property accepts credit cards, debit cards, and cash.

Optional extras

Self parking costs EUR 22.50 per night

Rollaway beds are available for EUR 50 per night

Buffet breakfast is offered for an extra charge of EUR 27 per person (approximately)

Pets are allowed for an extra charge of EUR 50 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for EUR 14.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for EUR 14.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Mainz City, Mainz

  • Does Hilton Mainz City offer free cancellation for a full refund?
    Yes, Hilton Mainz City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Mainz City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Mainz City?
    Yes. Self parking costs EUR 22.50 per night.
  • Are pets allowed at Hilton Mainz City?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 50 per accommodation, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hilton Mainz City?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Hilton Mainz City?
    Yes, there's an onsite restaurant, Planters Restaurant. Nearby restaurants include El Chico (3-min walk), Bistro Bellman (3-min walk), and Bassenheimer Hof (3-min walk).
  • Is there an onsite casino at Hilton Mainz City?
    No, this hotel doesn't have a casino, but Kurhaus (27-min drive) is nearby.
  • What is there to do at Hilton Mainz City and nearby?
    Have fun with nearby activities like cycling and boat tours, and practice your swing on the nearby golf course. Enjoy amenities like a fitness center and access to a nearby health club.

Recent reviews

Very Good 8.0 From 222 reviews

Very Good 8.0
Great location. The rooms are a little tired but clean and comfortable. Great staff and decent value in terms of pricing. I would definitely stay here again.
ca1 night trip
Exceptional 10.0
Very enjoyable hotel in Mainz. Excellent staff, good location, quite location.
ca1 night business trip
Exceptional 10.0
New Years Visit
As usual we found the property clean, quiet with excellent service from he staff
Bill, ca3 night romance trip
Very Good 8.0
Good location in Mainz, close to water front, city centre and train station
ca1 night trip
Exceptional 10.0
Walking distance to everything.
Very nice hotel. Staff were friendly and helpful. Easy walk to the market square and train station. Lots of places to eat and drink close to the hotel
ca2 night trip
Very Good 8.0
Needs an upgrade soon!
The hotel is in a great location. they offered a breakfast box for 12 euros which was too expensive. The hotel is old. My card reader on my door did not work the second day. So had to be escorted to have them use a master key. That was an inconvenience.
us2 night trip with friends
Very Good 8.0
Great location, very helpful staff. Beds and pillows could have been more comfortable
david, au2 night trip
Very Good 8.0
Our room had definitely seen better days and all looked a bit tired. Decor very dated, carpets very worn, almost shabby and walls could do with repainting or new wallpaper. Public areas are OK.
gb2 night family trip
Good 6.0
Issue with the check in process - somebody had already been checked into our room. This also led to additional expenses being presented to us (bar bill / car parking) on check out which we had to query
gb5 night romance trip
Exceptional 10.0
Christmas Market Visit
the front desk staff and restaurant/bar staff were all so helpful. Our bed was not the most comfortable, but it was safe and warm in our room.
Katherine, us3 night trip

Hilton Mainz City, Mainz