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Shongwe Lookout

3.0 star property
3-star lodge in Victoria Falls with outdoor pool and restaurant

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Shongwe Lookout

Photo gallery for Shongwe Lookout

Restaurant
Sundeck
Exterior
Restaurant
Deep soaking tub, rainfall showerhead, free toiletries, hair dryer

Overview of Shongwe Lookout

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Mopane St, Victoria Falls, Matabeleland North Province
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Pool bar
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser
Feel at home
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace

Room options

View all photos for Executive Room, Garden View, Double

In-room safe, desk, laptop workspace, soundproofing

Executive Room, Garden View, Double

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Room, Garden View, Single

In-room safe, desk, laptop workspace, soundproofing

Studio Room, Garden View, Single

  • 29 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room, Garden View, Double

Deluxe Room, Garden View, Double

Deluxe Room, Garden View, Double

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Garden View, Single

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Garden View, Single

  • 28 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room, Garden View, Single

In-room safe, desk, laptop workspace, soundproofing

Executive Room, Garden View, Single

  • 33 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Studio Room, Garden View, Double

In-room safe, desk, laptop workspace, soundproofing

Studio Room, Garden View, Double

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Victoria Falls National Park - 5 min drive
  • Victoria Falls - 5 min drive

Getting around

  • Victoria Falls (VFA) - 20 min drive
  • Livingstone (LVI) - 41 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Boma - 12 min walk
  • Dusty Road Township Experience - 4 min drive
  • In-Da-Belly - 11 min walk
  • Victoria Falls Food Court - 3 min drive
  • Mama Africa - 3 min drive
Map

About this property

Shongwe Lookout

Shongwe Lookout offers an airport shuttle (available 24 hours) for USD 20 per person one-way. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar, a terrace, and a garden are other highlights.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 6:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Lockers available

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible registration desk

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • An effective city/local tax rate of 2.00 percent will be charged
  • Shuttle transfer per adult: USD 17 (one-way)
  • Transfer service fee per child: USD 17 (one-way)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per person (one-way)
  • Laundry facilities are available for an extra charge of USD 5 per day

Children & extra beds

  • Cribs/infant beds are available for an extra charge
  • Airport shuttle service for children up to age 3 costs USD 10 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

Shongwe Lookout Lodge Victoria Falls
Shongwe Lookout Lodge
Shongwe Lookout Victoria Falls
Lodge Shongwe Lookout Victoria Falls
Victoria Falls Shongwe Lookout Lodge
Lodge Shongwe Lookout
Shongwe Lookout Victoria Falls
Shongwe Lookout Lodge
Shongwe Lookout Victoria Falls
Shongwe Lookout Lodge Victoria Falls

Frequently asked questions

Does Shongwe Lookout offer free cancellation for a full refund?
Yes, Shongwe Lookout does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shongwe Lookout?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Shongwe Lookout?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Shongwe Lookout?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shongwe Lookout?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Shongwe Lookout?
Yes, an airport shuttle is available. The charge is USD 20 per person one-way.
What are the check-in and check-out times at Shongwe Lookout?
You can check in from 2:00 PM - 6:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Shongwe Lookout and nearby?
Shongwe Lookout has an outdoor pool and a garden.
Are there restaurants at or near Shongwe Lookout?
Yes, there's an onsite restaurant.
Does Shongwe Lookout have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic
It’s just fabulous service is excellent they cannot do enough to help, room was really spacious and clean and had everything you needed for a comfortable stay. Food was excellent and great value, my only gripe was that they used glass by the pool but other than that FANTASTIC !!!!
Alexandra, 3-night trip
Verified Hotels.com guest review

6/10 Good

THERE WAS NO FILTER COFFEE IN THE ROOM AND THE FILTER COFFE IN THE DINING ROOM WAS WAY TOO STRONG. I AM A COFFEE LOVER AND THIS WAS A SERIOUS PROBLEM FOR ME. Also, there was no soap, shower gel etc - first hotel I have been to where this is not provided. We asked for some, which was then brought to the room
Verified Expedia guest review

8/10 Very good

Its homely, felt safe and liked the beautiful well manicured gardens. The rooms are spacious. The place is ideal for those who have a great taste for nature and those who love a breath of fresh air
Patricia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Carl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it!
We loved our stay at Shongwe. It was beautiful, and the food was amazing.
Brittany, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Small boutique lodge with 5* service & facilities. Lovely friendly/accommodating staff
Peter, 1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Wotif guest review

8/10 Very good

The staff are great and the grounds are beautiful. The pool is a bit smaller than the pics make it seem but still lovely.
Amber, 2-night trip
Verified Expedia guest review

6/10 Good

The hotel did not meet my expectations. Too expensive & buffet breakfast not so good
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Greg, 4-night trip
Verified Hotels.com guest review