See all properties
Save

Oceano Palace Beach Hotel

3.5 star property
Zona Dorada beachfront hotel with 2 restaurants and outdoor pool

Choose dates to view prices

Oceano Palace Beach Hotel

Photo gallery for Oceano Palace Beach Hotel

Outdoor pool, open 8 AM to 7 PM, pool umbrellas, sun loungers
Lobby
In-room safe, individually decorated, individually furnished
2 restaurants, breakfast served
Lobby

Overview of Oceano Palace Beach Hotel

6.8

Good

Property highlights

  • Bar
  • Pool
  • Free parking
  • Gym
  • Air conditioning
Map
Avenida Camaron Sabalo, Mazatlán, SIN, 82110
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Swim-up bar
  • Room service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

View all photos for Room, City View (European Plan, Non-refundable)

In-room safe, individually decorated, individually furnished

Room, City View (European Plan, Non-refundable)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, City View (European Plan)

View from room

Room, City View (European Plan)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Ocean View (European Plan)

In-room safe, individually decorated, individually furnished

Room, Ocean View (European Plan)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, City View (European Plan)

View from room

Room, City View (European Plan)

  • City view
  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • In Zona Dorada
  • The Mazatlan Malecón - 4 min drive
  • Cerritos Beach - 10 min drive
  • Mazatlan International Center - 6 min drive
  • Mazatlán Aquarium - 8 min drive
  • Witches Beach - 10 min drive
  • Plaza Machado - 12 min drive
  • Olas Altas Beach - 23 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • Angelo's - 5 min walk
  • Diego's Beach House - 2 min walk
  • Cenaduría Chayito - 1 min walk
  • Chile's Pepper - 2 min walk
  • La Catrina Restaurant y Cantina - 2 min walk

About this property

Oceano Palace Beach Hotel

At Oceano Palace Beach Hotel, you can spend time at the beach enjoying free cabanas, beach umbrellas, and volleyball. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center. Restaurante La Terraza, one of 2 restaurants, offers a beachfront location and serves breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include a poolside bar, a bar/lounge, and a snack bar/deli.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 255 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On the beach
  • Beach volleyball
  • Golfing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1976
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairways
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Restaurante La Terraza - This beachfront restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Restaurante Roxy - This restaurant serves dinner only. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 7 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Oceano Palace
Oceano Palace
Oceano Palace Beach
Oceano Palace Beach Hotel
Oceano Palace Beach Hotel Mazatlan
Oceano Palace Beach Mazatlan
Oceano Palace Hotel

Frequently asked questions

Does Oceano Palace Beach Hotel offer free cancellation for a full refund?
Yes, Oceano Palace Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Oceano Palace Beach Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Oceano Palace Beach Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 7 PM.
Are pets allowed at Oceano Palace Beach Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Oceano Palace Beach Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Oceano Palace Beach Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Oceano Palace Beach Hotel?
No, this hotel doesn't have a casino, but Casino del Rey (3-min drive) and MonteCarlo Casino (4-min drive) are both nearby.
What is there to do at Oceano Palace Beach Hotel and nearby?
Have fun during the warmer months with activities such as volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Oceano Palace Beach Hotel?
Yes, there are 2 onsite restaurants, featuring beachfront dining.
What's the area around Oceano Palace Beach Hotel like?
Oceano Palace Beach Hotel is in Zona Dorada, a short 2-minute walk from Playa Brujas.

Reviews

6.8

Good

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Poor

Pool has mole, handle to the balcony broke no hot water
Norma, 4-night family trip
Verified Expedia guest review

8/10 Very good

The ocean front views were amazing, staff were nice and friendly. But the check-in is almost nightmarish, they need to fix that!! They have you check-in then they tell you to come back for keys……… so they make stand in line twice…….
christian, 2-night family trip
Verified Expedia guest review

8/10 Very good

Español/English Estuve ahi una semana y vi los 2 lados de la moneda. I stayed there for about a week and saw both sides of the coin. Los primeros 3 dias estuvieron bien. Hay buenas opciones de transporte y actividades externas e instalaciones decentes. Sin embargo, al 4to dia hubo un apagon que duro varias horas. Al dia siguiente, no habian suficientes toallas y estaban alternando el aire acondicionado cada par de horas para distribuir la electricidad que les llegaba, cosa que causo que el ventilador sacara agua. Al dia siguiente me desactivaron las tarjetas de acceso pero eso se arreglo rapido al contactar recepcion. El Wifi, mediocre. Frequentemente me dejaba sin internet desde mi laptop y paso mucho mas en los ultimos 3 dias. La comida no esta mal, pero no es algo que diria que vale la pena conseguir el todo incluido- el dia que fui me atendieron mal. The first three days were quite good. There are good transportation and external activity options. However, on the 4th day, there was a 2-3 hr outage. On the following day, there were not enough towels and they were alternating the air conditioner every hour to distribute the available power - this resulted in the room fan precipating some water. The day after my access cards got revoked but that got solved promptly upon contacting reception. Wifi was bad, often kicking me out on my laptop and happening often, much more after the blackout. Food was okay, but not worth all-inclusive. The day I went service was bad
Mario Gutierrez, 6-night trip
Verified Expedia guest review

2/10 Poor

No tenían suficientes toallas,había cucarachas, les falta mantenimiento a los cuartos.
Jose L., 7-night family trip
Verified Expedia guest review

6/10 Good

Blanca, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Maxime, 1-night trip
Verified Expedia guest review

8/10 Very good

Irving, 1-night trip
Verified Expedia guest review

2/10 Poor

Staff attitude now good.
Francisca, 3-night family trip
Verified Expedia guest review

2/10 Poor

The wifi does not work unless you are out on the balcony .. or in the lobby The staff was great and the ocean view are nice
Nyzza, 6-night family trip
Verified Orbitz guest review

6/10 Good

Just the location
nina, 4-night family trip
Verified Expedia guest review