Santhiya Phuket Natai Resort & Spa

Photo gallery for Santhiya Phuket Natai Resort & Spa

Primary image
On the beach
2 outdoor pools
2 outdoor pools
2 outdoor pools

Overview of Santhiya Phuket Natai Resort & Spa

Santhiya Phuket Natai Resort & Spa

4.0 star property
Takua Thung beachfront hotel with spa and restaurant

8.6/10 Fabulous

11 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
8 Moo 14, Khok Kloi, Takua Thung, Phang Nga, 82140
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness center
  • Children's pool
  • Room service
  • Airport shuttle
  • Air conditioning
  • Garden
For families
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Refrigerator
  • Separate dining area
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Natai Beach - 1 min drive
  • Pilai Bridge - 1 min drive
  • Sarasin Bridge - 9 min drive
  • Mai Khao Beach - 14 min drive
  • Bo Dan Beach - 18 min drive
  • Turtle Village - 15 min drive
  • Yacht Haven Marina - 30 min drive
  • Splash Jungle Water Park - 25 min drive
  • Blue Canyon Country Club - 27 min drive
  • Ao Phang-nga National Park - 34 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 32 min drive
  • Airport shuttle (surcharge)

About this property

Santhiya Phuket Natai Resort & Spa

Santhiya Phuket Natai Resort & Spa is a great choice for your beach stay in Takua Thung. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Thai massages and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights at this upscale hotel include a fitness center, a children's pool, and a garden.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children's pool

What to do

  • On the beach

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Fitness center
  • 2 outdoor pools
  • Full-service spa

Accessibility

  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Thai

Room amenities

Be entertained

  • 35-inch LCD TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Crib/infant bed (surcharge)

What to enjoy

  • Private pool
  • Separate dining area

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, AYURVANA SPA. Services include Thai massages and massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: THB 3000.0 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 700 for adults and THB 500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 700 per vehicle (one-way, Maximum occupancy 3)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for THB 350.0 per night
  • Rollaway beds are available for THB 2500.0 per night
  • Airport shuttle for children between the ages of 3 and 12 costs THB 700 (one-way)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Santhiya Phuket Natai Resort Takua Thung
Hotel Santhiya Phuket Natai Resort & Spa Takua Thung
Santhiya Phuket Natai Resort & Spa Takua Thung
Santhiya Phuket Natai Takua Thung
Takua Thung Santhiya Phuket Natai Resort & Spa Hotel
Santhiya Phuket Natai Resort
Santhiya Phuket Natai
Hotel Santhiya Phuket Natai Resort & Spa

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.6/10

Cleanliness

9.6/10

Staff & service

10.0/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Good and bad
Stayed at the hotel for a week March 2022. The rooms we had were really nice and authentic Thailand. Staff were very friendly and helpful, the reception staff were always available to answer any questions and the restaurant staff especially Kent, Mim and Honey were very helpful too. The swimming pool is large but unfortunately not very clean we had to ask reception if they could get it cleaned which they did but it was just a pity we had to ask and it wasn’t much cleaner after the cleaners had departed. The hotel is very remote and the cost of a taxi if you wanted to go say into Phuket town was quite expensive and added up if you wanted some kind of entertainment at night.
Gary, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect stay
Amazing private villa!!
Jo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent resort
The rooms and service were excellent. Very good design and very relaxing. The food quality was not on par with all other aspects of this extremely high quality of the resort.
Thomas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing luxury facilities and rooms
Amazing luxury facilities and rooms. It's a waste for one night. I recommend staying for multiple days. I would like to visit again.
Chikara, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

My wife and I stayed here for two nights for a chance to relax and unwind. The room and outdoor area including the private pool were beautiful and exactly as we expected. The Thai style was a nice touch. The staff were friendly. Watching the sunset from the beach was an amazing experience as it was very private and only a few people close by. Would definitely recommend stopping by a Seven Eleven on your way to the hotel as we did to buy snacks, water etc as there is nothing close by. Would recommend buying beer down the street from the small roadside restaurant as beer was 60 Thai Baht for a small bottle compared to the high price in the minibar. Very limited options for food nearby. Due to this, we decided to eat at the hotel. We were both very disappointed with the food. We would take off 1-1.5 stars for this. The quality of food was below average and the options on the restaurant menu were very limited and not up to par for a hotel of this caliber. It was obvious that the food was not all fresh. It's one thing if the price matches the quality of food being offered. However, in this case; the food was below average and the prices were astronomical for what was offered. The free breakfast was also very average compared to other hotels we stayed at in Thailand that were much much cheaper. Besides the quality of the food, everything else was exceptional and we both enjoyed our time here.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unique architecture. Excellent service. Spacious rooms.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Fantastic service and luxury pool villa.
I had a fantastic stay. However due to covid a lot of the hotel was shut down (like shop and library) and it wasn't possible to book any tours. Language was a bit difficult as only a few staff members spoke fluent English. I had hoped for a better breakfast which I found quite limited with the same items every day. No difference in types of fruits or juices which were a bit monotonous over 6 days. Sourroundings and room were perfect and the service level top of the line.
Mie, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Bogumila, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is incredible, devoted and always trying to help. The food is great and the choice abundant, room service is efficient and fast and so polite. Room s are confortable (I stayed there a bit more than 3 weeks so I could change room to experience different environment. Polls are good size and always clean like the rest of the venue. The only little turn down is that the entire complex is made with wood and wood gets grey very fast under the hot sun so it makes the overall look of the complex looking somewhat under maintained but it is not the case.
28-night trip
Verified Expedia guest review

2/10 Poor

Franz, 3-night trip
Verified Hotels.com guest review