Pestana Plaza Mayor Madrid

Photo gallery for Pestana Plaza Mayor Madrid

Primary image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Pestana Plaza Mayor Madrid

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Pestana Plaza Mayor Madrid

4.0 star property
4-star hotel with spa, near Plaza Mayor

9.4/10 Exceptional

461 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $345
Price available on 07/10/2022
Map
Calle Imperial, 8, Madrid, 28012
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Madrid Centro
  • Plaza Mayor - 4 min walk
  • Puerta del Sol - 4 min walk
  • Plaza de Santa Ana - 7 min walk
  • Gran Via Street - 9 min walk
  • Almudena Cathedral - 9 min walk
  • Plaza de Oriente - 10 min walk
  • Royal Palace of Madrid - 10 min walk
  • Lope de Vega Theatre - 12 min walk
  • Paseo del Prado - 14 min walk
  • Teatro Coliseum - 14 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 32 min drive
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Madrid Atocha Station - 22 min walk
  • Atocha Cercanías Station - 23 min walk
  • Tirso de Molina Station - 5 min walk
  • Sol Station - 5 min walk
  • La Latina Station - 6 min walk

About this property

Pestana Plaza Mayor Madrid

Pestana Plaza Mayor Madrid offers a fantastic location, putting you just a 5-minute walk from Plaza Mayor and Puerta del Sol. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or reflexology, and Terraza Plaza Mayor serves lunch and dinner. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff and central location. Public transportation is just a short walk: Tirso de Molina Station is 5 minutes and Sol Station is 5 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No

Safety measures

Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 525 ft (EUR 29 per day); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 49-inch Smart TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa Pestana Plaza Mayor Madrid has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Terraza Plaza Mayor - This restaurant serves lunch and dinner.
Café de la Plaza – Pátio - This café specializes in regional cuisine and serves light fare only. Open select days.
Bar - Onsite cocktail bar. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: EUR 150 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 21 for adults and EUR 15 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 15:
  • One of the swimming pools

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs EUR 29 per day (525 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 11:00 AM to 7:00 PM
  • The seasonal pool is open from May to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Temperature checks are available to guests and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Pestana Plaza Mayor Hotel Madrid
Pestana Plaza Mayor Hotel
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Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid Hotel
Pestana Plaza Mayor Hotel
Pestana Plaza Mayor
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Madrid Pestana Plaza Mayor Madrid Hotel
Hotel Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Madrid
Pestana Plaza Mayor Madrid
Pestana Plaza Mayor Madrid Hotel Madrid

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

This hotel was incredible. We loved the location. Each night we enjoyed drinks on the terrace in the plaza. We loved the hotel breakfast and the overall history of the hotel. It was a memorable experience.
Heather, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

christi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

christi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente in all aspects. We will back. Super Super Service.
Victor Manuel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Great location, beautiful hotel.
CECILIA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A stylish hotel and a room with a view.
We had an incredible view over Madrid's most famous square and it made us smile every morning. A handwritten note greeted us in the room, the service was always friendly and the hotel felt very upmarket on every level. Coupled with its prime location, we'd definitely recommend and would love to return again.
Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had an excellent experience. The staff was amazing, which is always a plus. The room was renovated and very clean.
Rosa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very convenient
Junwei, 3-night trip
Verified Expedia guest review