Hotel Retama Machupicchu

Photo gallery for Hotel Retama Machupicchu

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Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
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Overview of Hotel Retama Machupicchu

VIP Access

Hotel Retama Machupicchu

3.0 star property
3-star hotel within walking distance of Aguas Calientes Hot Springs

9.0/10 Superb

163 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
Map
Avenida Hermanos Ayar 1303, Machu Picchu, Cusco, 0054
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
Cleaning & safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.2 miles/75.9 km
  • Machu Picchu Station - 3 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Retama Machupicchu

Hotel Retama Machupicchu offers a fantastic location, putting you just a 5-minute walk from Aguas Calientes Hot Springs. The helpful staff and access to public transport get great marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 11:00 AM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 9:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 5:00 AM–9:00 AM
  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to residents of Peru regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 5 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way, Maximum occupancy 4)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 40.0 per day
  • Airport shuttle service for children costs USD 60 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Hotel Retama Inn Machupicchu Machu Picchu
Machu Picchu Hotel Retama Inn Machupicchu Hotel
Hotel Retama Inn Machupicchu Machu Picchu
Retama Machupicchu Machu Picchu
Retama Machupicchu
Hotel Hotel Retama Inn Machupicchu
Retama Machupicchu
Hotel Retama Machupicchu Hotel
Hotel Retama Machupicchu Machu Picchu
Hotel Retama Machupicchu Hotel Machu Picchu

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Great hospitality. Nice breakfast and convenient to city center.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay when visiting Machu Picchu
The hotel staff were helpful and efficient and even met me at the train station to show me the way to the hotel. Check-in was quick and in the morning they provided a nice breakfast.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Krysten, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

good
Kanghao, 1-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Cute place
They moved us to a sister property and gave us a room with a beautiful view of the river. Breakfast was nice. The service was outstanding.
Alexander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Duane, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Brian, 1-night trip
Verified Expedia guest review

2/10 Poor

Charged twice for stay--unresolved
Aside from a significant and unresolved financial issue, Retama was a nice place to stay. My family of 5 adults spent one night in three rooms there (20-Dec-2021). However, they charged us twice for that one night; once with Hotels.com and again when we checked in. Several attempts to get one payment refunded, both by Hotels.com and by me, have produced an apology, a promise of payment, but no refund. I wish I could recommend this hotel, but our experience leads me to strongly advise against doing business with them.
Gail, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Cozy and quiet
Pek Suan, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Great service
The hostess was wonderful and could not have been more helpful. Manchu Pichu can be overwhelming experience and she helped us adjust our schedule and print our tickets which was not easy since all emails were in Spanish and we could not find original email. It took Vivian over half an hour working with us to finally print the tickets. She arranged for our pick up from the hotel, she called the restaurant to come pick us up and sent her staff to help get on the bus and arranged for a great guide and a great driver to drive us to Cusco from train station. Thank you Vivian for being a great hostess
Dale, 1-night family trip
Verified Hotels.com guest review