Embassy Suites Hotel Charlotte

Photo gallery for Embassy Suites Hotel Charlotte

Primary image
Indoor pool
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
42-inch LCD TV with satellite channels, pay movies, MP3 dock

Overview of Embassy Suites Hotel Charlotte

Embassy Suites Hotel Charlotte

3.5 star property
3.5-star hotel with indoor pool, near Billy Graham Library

7.8/10 Good

978 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Pet-friendly
  • Airport transfer
Map
4800 S Tryon St, Charlotte, NC, 28217
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • WiFi in the lobby
  • Internet in the lobby
  • Free airport shuttle
  • Free area shuttle
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Billy Graham Library - 27 min walk
  • United States Citizenship and Immigration Services office - 33 min walk
  • Tyvola Square - 3 min drive
  • Renaissance Park - 4 min drive
  • Harvey B. Gantt Center for African-American Arts + Culture - 6 min drive
  • Park Road Park - 6 min drive
  • Bechtler Museum of Modern Art - 6 min drive
  • Freedom Park - 12 min drive
  • Mint Museum Uptown - 6 min drive
  • Carolinas Aviation Museum - 7 min drive
  • Truist Field - 7 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive
  • Concord, NC (USA-Concord Regional) - 25 min drive
  • Charlotte Station - 13 min drive
  • Gastonia Station - 25 min drive
  • Woodlawn Station - 25 min walk
  • Scaleybark Station - 25 min walk
  • Free airport shuttle
  • Free area shuttle

About this property

Embassy Suites Hotel Charlotte

Embassy Suites Hotel Charlotte offers a free airport shuttle (available 24 hours) and puts you within a 10-minute drive of Charlotte Convention Center and Fillmore Charlotte. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness center and a terrace are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 274 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 20 lbs)*
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Free airport shuttle (available 24 hours)

Offsite

  • Free area shuttle within 3 mi

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Free local shuttle
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (13000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Double sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Mobile key entry
  • LED light bulbs

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • A damage deposit of USD 100.00 will be collected before check-in

Optional extras

  • WiFi is available in guestrooms for USD 9.95
  • WiFi is available in public areas for USD 9.95 (rates may vary)
  • Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Wired Internet access is available in public areas for USD 9.95 (rates may vary)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Frequently asked questions

Overall score and ratings

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.5/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Exceptional

Family vacation good service
Customer service was phenomenal from the front desk to the bar staff to the cooking crew. Cortez from maintenance was helpful and friendly. Building slightly older but in GOOD shape.will definotely return
CECILI, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Danny, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not as promised
After calling multiple times to try to get an early check in, and being told it’s not going to be a problem, we couldn’t. They wouldn’t budge on a 4pm check in. We had a show that started at 4 so we had to leave and check in at 11:30 when we got back. Then we were told they didn’t have the room I booked and paid for. Instead of a king corner room, we got 2 double beds. No big deal?? I thought it was.
Alan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Otto, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kwadjo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice room, great check in and awesome breakfast.
Willie, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The hotel staff was very rude and nasty! The manager on duty was also rude and nasty. I will not recommend staying here. I will not stay here ever again.
Destini, 2-night trip
Verified Hotels.com guest review

2/10 Poor

3-night family trip
Verified Hotels.com guest review

2/10 Poor

Refrigerator did not work the entire stay. Hotel staff insured they would fix it and never did
Daquisha, 2-night trip
Verified Hotels.com guest review