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All properties in George Town, Penang, Malaysia

Shangri-La Golden Sands, Penang, George Town

4-star beachfront resort with golf course, near Ferringgi Beach

  • Free WiFi and free parking
From
$63 CAD

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Jalan Batu Feringgi, George Town, 11100, Penang, Malaysia
8.2.Very Good.
  • A perfect place for a relaxing holidays. Only beef: it gets a little boring to see the…

    Feb. 25, 2020

  • The location is perfect. You have a choice between the beach, pools, water sports or just…

    Feb. 24, 2020

See all 496 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Dining options
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 387 guestrooms
  • Daily housekeeping
  • Golf course
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)

What’s around

  • On the beach
  • Ferringgi Beach - 3 min walk
  • Tropical Spice Garden - 31 min walk
  • ESCAPE Adventureplay - 4.8 mi / 7.7 km
  • Penang National Park - 4.9 mi / 7.8 km
  • Entopia by Penang Butterfly Farm - 4.9 mi / 7.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room, 1 King Bed, Sea View
  • Superior Room, 1 King Bed
  • Executive Room, 2 Single Beds, Sea View
  • Superior Room, 2 Single Beds
  • Executive Suite, 1 King Bed, Sea View
  • Deluxe Room, 1 King Bed
  • Deluxe Twin Room

What’s around

Landmarks

  • On the beach
  • Ferringgi Beach - 3 min walk
  • Tropical Spice Garden - 31 min walk
  • ESCAPE Adventureplay - 4.8 mi / 7.7 km
  • Penang National Park - 4.9 mi / 7.8 km
  • Entopia by Penang Butterfly Farm - 4.9 mi / 7.9 km
  • KOMTAR - 9.6 mi / 15.5 km
  • Penang Times Square - 9.7 mi / 15.7 km
  • Penang Hill - 11.9 mi / 19.2 km

Getting around

  • Penang Intl. Airport (PEN) - 73 min drive
  • Penang Sentral - 79 min drive
  • Free area shuttle
  • Free shopping center shuttle
map
See on map
Jalan Batu Feringgi, George Town, 11100, Penang, Malaysia

At a glance

Hotel size

  • This hotel has 387 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Shangri-la advises that they will automatically enroll guests who are not citizens of Malaysia, with check-in dates from April 1, 2021 to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 2
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Tennis lessons on site
  • Free water park access
  • Waterslide
  • Health club
  • Tennis on site
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Number of meeting rooms - 5
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1980
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Chinese
  • English
  • Indonesian
  • Japanese
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Health club
  • Outdoor tennis courts -
  • Tennis on site
  • Ecotours on site
  • Golf lessons on site
  • Miniature golf on site
  • Tennis lessons on site
  • Free water park access

Small print

Also known as

  • Golden Sands Resort Shangri-La Penang George Town
  • Golden Sands Resort Shangri-La
  • Shangri Golden Sands, Penang
  • Shangri La Golden Sands Penang
  • Shangri-La Golden Sands, Penang Resort
  • Golden Sands Resort by Shangri La Penang
  • Shangri-La Golden Sands, Penang George Town
  • Shangri-La Golden Sands, Penang Resort George Town
  • Golden Sands Shangri-La Penang George Town
  • Golden Sands Resort by Shangri La
  • Golden Sands Batu Ferringhi
  • Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
  • Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
  • Golden Sands Resort by Shangri La

Optional extras

Rollaway beds are available for MYR 150 per night

Continental breakfast is offered for an extra charge of MYR 64 per person (approximately)

Babysitting/childcare is available for an extra charge

Policies

The listed child breakfast fee applies to guests age 11 and younger.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shangri-La Golden Sands, Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Golden River (4-min walk), Sigi‘s Bar & Grill (4-min walk), and Andrew's Kampung (4-min walk).
  • Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include 2 bars and a waterslide. Shangri-La Golden Sands, Penang also has a health club and a garden, as well as access to a nearby health club.
8.2.Very Good.
  • 8.0.Very Good

    Nice hotel with access to beach just behind the garden

    3 night family trip, Oct. 14, 2019

    Verified Expedia guest review

  • 6.0.Good

    ok, but suited more for families

    The staff were very helpful and lovely and were the best part of the stay. It is an older resort that could use some updates and it seemed like they were doing some renovations (noisy and woke me up early). Morning prayer blasted as well. When a building is older and worn it takes more effort to ensure it is and looks clean so more effort needs to be directed to this area. The bathroom in particular was a bit grungy with mold, especially the tub area. The first thing I found after entering my room was a black press on nail right on the seat of the sofa running beneath the window. It was very clear and caught my eye right away so I'm not sure how the maid did not see it. I saw the maid shortly after who did not wear artificial nails, so she didn't lose one while cleaning. I just disposed of the nail myself and didn't mention it. The maid was so friendly and told me that if there was anything I needed to let her know and I didn't have the heart to tell her that her cleaning was not up to standards. Although, the sheets were very white and fresh. The beach itself was quite noisy with sea doos, boats and other related recreational things and so was the pool area because of all of the children. You have to walk past independent massage huts before getting onto the beach, so there is no clear view with lots of banter from the people waiting and trying to recruit clients. It definitely is a place for families and I wouldn't recommend it for couples or solo travellers.

    2 night trip, Jul. 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The International buffet is a great way to experience the culinary cultures of many countries. Particularly nice was that fact while there were some staple dishes the buffet was significantly different everyday. As for the included breakfast buffet, it likewise has a large variety of options though it varies little from day to day. Would happily stay again.

    4 night romance trip, Mar. 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome Stay. Was very impressed given that the last stay was not the best. This was 100% improvement and I can now say that the prior stay was an anomaly. This was perfect. Highly recommend. To the Staff, Messrs. Dueker, TAR, Singh and Pasupathy my sincerest thank you and you are all 5 Stars! Keep up the excellent work and see you again. The best hotel in Penang.

    RichGoncalves, 5 night trip, Feb. 28, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The Golden Sands is a nice hotel, with beautiful pool and very friendly staff. It is well located right at the head of the night market. The hotel itself is a bit dated, but nothing really to complain about.

    2 night romance trip, Jan. 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a wonderful vacation at the Golden Sands. The room was comfortable and all the facilities were great.

    1 night trip, Oct. 28, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    We had an amazing time and I would highly recommend this resort to anyone. The stag was very friendly and attentive.

    Angela, 6 night trip, Aug. 7, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Spacious and relaxing. The staff were friendly and helpful breakfast was good

    5 night trip, Aug. 6, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Great place for holiday good rates during a hard time. Value for money.

    1 night trip with friends, Feb. 14, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Great Family Hotels!

    Amazing family hotels to stay and enjoying the facilities with variety delicious food offered. The only issue was the service provided by the staff at the swimming pool (too long waiting for the towels and they can’t meet the schedule time to open the swimming pool that we need to wait till 9am from supposed at 7am). The staff from front desk and housekeeping team were very attentive, helpful and friendly. Special thanks to Mrs Nurul Hidayah (manager on duty). Overall, we had a great time staying here!

    1 night family trip, Jan. 2, 2021

    Verified Hotels.com guest review

See all 496 reviews