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4-star resort with 2 outdoor pools, connected to a shopping center, near Disney Springs®
There were little ants in our room and the “free” DVD machine and player didn’t work.…
Jan. 28, 2022
Room was dirty. Room was noisy, next to garbage pickup and restaurant staff smoking area.…
Jan. 4, 2022
This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards, debit cards and cash.
*See fees and policies for additional details or extra charges
Excellent location and service. Well maintained property.
3 night romance trip, Apr. 4, 2021
Verified Expedia guest review
Definitely not worth the money, priced like a 5* and serviced like a 2*. You are much better off in any of the other hotels. The room was very small and outdated, there is no soundproofing and felt very humid. You cannot open the windows, which anyways, have not been clean in years. The park shuttle service is horrible, we had to wait for 1h30m for the bus to come, fight our way to the bus as everyone is waiting for a ride and stand up. We were lucky some people had to wait even longer. We ended up using Lyft or driving ourselves. Problem is you are already forced to pay 22$ parking a day in the hotel and the parks parking is another 25$ (Which is not included) so if you are going to any of the parks is not worth staying here. To wrap it up everything in the hotel is extremely expensive, some things even more than in the parks... crazy.And don’t forget that aside from the pricy room you have to pay $ 35 per day for a resort fee, that gives you access to 2 bottles of water... and $ 22 per day for parking. Definitely not worth it, if you are going to Disney save yourselves some money and go to another hotel.
Adrian, 4 night romance trip, Jan. 1, 2020
Verified Expedia guest review
Good service within the hotel. Bellhops and housekeeping were very fast and helpful. Added benefit of coffee and water for every night of your stay was nice. Some minor maintenance issues - sofa bed would not open so had housekeeping come and set it up, drawers wouldn’t close properly but we managed. Everything was clean which is important. Conveniently located next to Disney Springs by foot. Bus transportation from the hotel was great. Coming back from the parks could be difficult due to timing and traffic (this issue isn’t limited to this hotel or bus company, seems like an overall Disney area issue)
5 night family trip, Dec. 22, 2019
Verified Hotels.com guest review
Great location, friendly staff. We would stay here again!
Dave, 3 night family trip, Dec. 14, 2019
Verified Expedia guest review
Additional charges were extremely high whith that cost could use another place.
7 night family trip, Sep. 14, 2019
Verified Expedia guest review
The hotel is old especially the washroom. It’s leaking all the time. It definitely needs renovation. Would expect better experience in a Hilton hotel.
6 night family trip, Sep. 1, 2019
Verified Expedia guest review
Clean, excellent service & near all attractions. The food, gym & pool were outstanding!
5 night family trip, Aug. 8, 2019
Verified Expedia guest review
Near disney springs & cleanless of the room.the pool was cool too.ans the bus for disney very good
5 night family trip, Jul. 17, 2019
Verified Expedia guest review
No breakfast was a big disadvantage. However, it was quite a good experience. The pool is fantastic. All the facilities were accessible.
Vimee, 8 night family trip, Jul. 13, 2019
Verified Expedia guest review
We arrived to a room with no water. After a flight we were moved....to a room with no bed. Finally, we were moved to a proper room. 2.5 hours after a long travel day. Then on day two the valet scratched the car and denied it. Overall horrible customer service and bad experience
1 night romance trip, Jun. 16, 2019
Verified Expedia guest review