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All properties in San Francisco, California, United States of America
1 room, 2 adults

Hilton San Francisco Union Square, San Francisco

4-star4 stars
Great for familiesThis property has good facilities for families.
333 O'Farrell St., San Francisco, CA, 94102, United States of America

4-star hotel with 2 restaurants, near Westfield San Francisco Centre
  • Free WiFi in lobby
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Allowed us to check in early morning to our room after a 5 hours flight!Mar. 1, 2020
  • The rooms were nice, the hotel staff were friendly, and the view are incredible.Feb. 10, 2020

Hilton San Francisco Union Square, San Francisco

from $215 CAD
  • Room, 1 King Bed, City View (Floors 20-44)
  • Skyline View - 2 Double Beds - Floors 20-44
  • 1 King Bed Junior Suite
  • 2 Double Beds
  • 1 King Bed
  • 1 Queen Bed
  • 2 Queen Beds Junior Suite
  • Skyline View - Junior Suite 1 King Bed
  • Room
  • 1 King Bed 1 Bedroom Suite
  • Corner 1 Bedroom Suite 2 Beds Tower 1
  • Skyline View - Corner King 1 Bedroom Suite
  • 1 Bed Mobility/Hearing Access Tub
  • 1 Bed Mobility/Hearing Access Roll-in Shower
  • Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)
  • Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower
  • View 1 Bed Mobility/Hearing Access Tub
  • Suite, 1 Bedroom (with Parlor)
  • Deluxe 2 Beds Mobility/Hearing Access Tub
  • Deluxe 1 King Bed
  • Deluxe 2 Double Beds
  • Pool View with Terrace - 1 King Bed
  • 2 Bedroom Suite with Parlor
  • Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower
  • View 1 Bed Suite Mobility/Hearing Access Roll-in Shower
  • View 2 Beds Mobility/Hearing Access Tub
  • Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower
  • View 1 Bed Junior Suite Mobility/Hearing Access Tub
  • Balcony Skyline View - 2 Double Beds
  • Balcony Skyline View - 1 King Bed
  • Deluxe Corner King Junior Suite
  • Deluxe 2 Queen Beds

What’s around Hilton San Francisco Union Square, San Francisco

Landmarks

  • In Downtown San Francisco
  • Lombard Street - 29 min walk
  • Pier 39 - 35 min walk
  • Westfield San Francisco Centre - 5 min walk
  • Ferry Building - 23 min walk
  • Painted Ladies - 33 min walk
  • Golden Gate Park - 2.9 mi / 4.7 km
  • Alcatraz Island - 2.9 mi / 4.7 km

Getting around

  • San Francisco, CA (SFO-San Francisco Intl.) - 24 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 33 min drive
  • Hayward, CA (HWD-Hayward Executive) - 30 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Novato, CA (NOT-Gnoss Field) - 42 min drive
  • San Francisco Station - 23 min walk
  • 22nd Street Station - 4 min drive
  • Bayshore Station - 9 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • Powell St & Geary Blvd Stop - 4 min walk
  • Market St & 5th St Stop - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,921 rooms
  • This hotel is arranged over 46 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is 11:00 AM
  • Express check-out

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 75 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 160000
  • Conference space size (meters) - 14864
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1964
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Visual fire alarm
  • Vibrating pillow alarm
  • Lever door handles
Languages Spoken
  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Thai
  • Ukrainian
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Urban Tavern - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Herb N Kitchen - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Cityscape Bar and Lounge - This rooftop bar serves light fare only. Open daily.

Lobby Bar - Onsite lobby lounge. Open daily.

Hilton San Francisco Union Square, San Francisco’s small print

Also known as

  • Hilton Hotel San Francisco Union Square
  • Hilton San Francisco Union Square San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco
  • Hilton San Francisco Union Square
  • San Francisco Union Square Hilton
  • Hilton Hotel San Francisco
  • Hilton San Francisco Union Square Hotel San Francisco
  • San Francisco Hilton
  • Hilton San Francisco Union Square Hotel
  • Hilton Francisco Union Square
  • Hilton San Francisco Union Square Hotel

Policies

This property offers WiFi in the lobby area only.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 66.12 per night

Valet parking costs USD 79.80 per night with in/out privileges

Rollaway beds are available for USD 25.0 per night

Full breakfast is offered for an extra charge of USD 48.66 for adults and USD 18.72 for children (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 12.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton San Francisco Union Square, San Francisco

  • Is there a pool at Hilton San Francisco Union Square?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hilton San Francisco Union Square?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
  • Is parking offered at Hilton San Francisco Union Square?
    Yes. Self parking costs USD 66.12 per night. Valet parking costs USD 79.80 per night.
  • What are the check-in and check-out times at Hilton San Francisco Union Square?
    You can check in from 3 PM to 3 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • What is there to do near Hilton San Francisco Union Square?
    Recommended spots to visit include Westfield San Francisco Centre (5-min walk) and Ferry Building (1.2 mi), along with Lombard Street (1.5 mi) and Painted Ladies (1.7 mi).
  • Are there restaurants at or near Hilton San Francisco Union Square?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Urban Tavern (1-min walk), Anzu Restaurant (1-min walk), and Glutless (1-min walk).

Recent reviews

Very Good 8.0 From 2,514 reviews

Fair 4.0
Not impressed, 2/5
The stay was not a pleasant one. Parking wasn't included in the hotel fee's and it was $55 per night or $35 at another location, my room was sold despite me booking it 4 months in advance, I was asked to wait 30 minutes while someone cleaned my room (despite check out being 3pm and we checked in at 9pm, plenty of time) to which I did and nobody ever showed up and cleaned it (we waited 1h before calling to ask what's going on), I wasn't told about the upfront deposit fee until I had arrived at the hotel (which would have been nice so I could have budgeted out some more money as I do not carry more US currency than what I need), and there were police sirens being heard from 11pm to at least 2am when I fell asleep. I received a complimentary free breakfast where the food is mass produced, the muffins were very dry to the point of crumbling apart, the eggs were bland, and even the syrup was tasteless... I'm not sure how you can mess up this bad. They say there was WiFi but we were told we would need to pay, which was true. For $300 CAD I would expect better. Unfortunately this was the least memorable experience for us during our 10 day stay, and we will be looking for other hotels in the future.
Ryan, ca1 night trip with friends
Exceptional 10.0
I left my heart at the Hilton Union Square.
Really first rate experience in the hotel. Large room and bathroom. Clean as could be and very quiet. However too many homeless in the immediate neighbourhood with some litter on streets,
Lorand, ca1 night trip
Fair 4.0
Very poor, dirty and tired.
I stay at this hotel every year, this year was really disappointing. The room was dirty, furniture a bit tired too. It looked like someone had a food fight in the room and not recently either, there was old food splatter on the wall and not just one wall, every wall. Dried on weeks or even months ago, grim. I asked the maid to clean it on Tuesday morning, it wasn't done, I asked the front desk to clean it on Wednesday morning, the guy on the Hilton Honours desk said it would be done right away, I went out, expecting it to be done, it wasn't, I complained on Wednesday evening, when I got back, they assured me it would be done on Thursday, I went out, my room was serviced, it wasn't done, I called the manager 'DJ', he said it would be done on Friday. It WAS done on Friday, but really, how many times do you have to ask for old food to be cleaned off the walls before it is, I can tell you, 4 times. Oh, if you use the coffee machine in the room, don't expect the maid to refresh the things you use, like the stirring sticks and creamer pots. Nearly $600 a night, this is very very poor indeed. Very poor. My 8 years of staying here is at an end. Rubbish. Oh there was also an issue with check out and the bill, which saw me wasting more time sorting something else out, that I was told would just be sorted out and wasn't.
Chris, ca5 night business trip
Very Good 8.0
The staff checked us in early and everything about the hotel has been great 👍
Peter, ca2 night family trip
Poor 2.0
Avoid this hotel
Do not stay here. Over priced, run down, terrible staff and a bad neighbourhood. I had to stay here for work and will never do it again. The hotel is run down, it was loud and the halways were filthy. The staff is grumpy, the check in line was beyond ridiculous and the neighbourhood is dangerous (they put security guards on all the doors - you cannot safely go out for a walk). Do not stay here, there are so many better options.
ca6 night business trip
Very Good 8.0
Hilton Stay
Stay was great. Accommodated our early check in without trouble. Clean and tidy rooms. Great staff. Only decent hotel we could find with pool access
ca2 night trip with friends
Exceptional 10.0
Great location.
Love the location. Beautiful hotel. Self parking is pricey but the garage feels secure.
Keith, ca2 night family trip
Exceptional 10.0
Our stay with our 3 children was fabulous! The service was outstanding as well as the location. The lobby was very spacious and welcoming. They also have a wonderful pool which our kids loved. Would highly recommend it to any one traveling to San Francisco.
James, caFamily trip
Exceptional 10.0
I should asked for foam filled pillows the pillows were flat as soon as I put my head on them
Jean, ca4 night business trip

Hilton San Francisco Union Square, San Francisco

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