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1 room, 2 adults

Sheraton Indianapolis City Centre Hotel, Indianapolis

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
31 W Ohio St, Indianapolis, IN, 46204, United States of America

4-star hotel with 2 restaurants, near Soldiers and Sailors Monument
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very pleasant check in by Canary, and our room was great, there was water, tea and little…Feb. 7, 2020
  • The staff at the front desk were very helpful throughout my stay.Nov. 30, 2019

Sheraton Indianapolis City Centre Hotel, Indianapolis

from $144 CAD
  • Traditional Room, 1 King Bed, Non Smoking
  • Traditional Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, Corner
  • Room, 2 Double Beds, Non Smoking, View
  • Room, 1 King Bed, Non Smoking, View
  • Executive Suite, 1 King Bed, Non Smoking

What’s around Sheraton Indianapolis City Centre Hotel, Indianapolis

Landmarks

  • In Downtown Indianapolis
  • Bankers Life Fieldhouse - 10 min walk
  • Indiana University-Purdue University Indianapolis - 11 min walk
  • Lucas Oil Stadium - 18 min walk
  • Indianapolis Zoo - 27 min walk
  • Circle Center Mall - 6 min walk
  • Soldiers and Sailors Monument - 3 min walk
  • White River State Park - 11 min walk

Getting around

  • Indianapolis International Airport (IND) - 18 min drive
  • Indianapolis Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 378 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (USD 44.00 per night; includes in/out privileges)

  • Onsite valet parking (USD 49.00 per day; includes in/out privileges)

  • Wheelchair-accessible parking and van parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Local cuisine breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Hiking/biking trails nearby
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 18000
  • Conference space size (meters) - 1672
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed-captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Housekeeping - once per stay
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Alexanders Bar and Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Circle Cafe - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.

Sheraton Indianapolis City Centre Hotel, Indianapolis’s small print

Also known as

  • Sheraton Indianapolis City Centre
  • Indianapolis Sheraton
  • Sheraton Indianapolis
  • Sheraton Indianapolis
  • Sheraton Indianapolis City Centre Hotel
  • Sheraton Indianapolis City
  • Sheraton Indianapolis City Centre Hotel Hotel
  • Sheraton Indianapolis City Centre Hotel Indianapolis
  • Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50.00 per night

Optional extras

Self parking costs USD 44.00 per night with in/out privileges

Valet parking costs USD 49.00 per day with in/out privileges

Breakfast costs between USD 8.00 and USD 15.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Indianapolis City Centre Hotel, Indianapolis

  • Does Sheraton Indianapolis City Centre Hotel offer free cancellation for a full refund?
    Yes, Sheraton Indianapolis City Centre Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Indianapolis City Centre Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Indianapolis City Centre Hotel?
    Yes. Self parking costs USD 44.00 per night. Valet parking costs USD 49.00 per day.
  • Is there a pool at Sheraton Indianapolis City Centre Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Sheraton Indianapolis City Centre Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Sheraton Indianapolis City Centre Hotel?
    You can check in from 3:00 PM - noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Sheraton Indianapolis City Centre Hotel?
    Yes, there are 2 onsite restaurants, featuring American cuisine. Nearby restaurants include Le Peep (3-min walk), Potbelly's (3-min walk), and Buca di Beppo Italian Restaurant (4-min walk).
  • What is there to do at Sheraton Indianapolis City Centre Hotel and nearby?
    Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.

Recent reviews

Very Good 8.2 From 629 reviews

Exceptional 10.0
good location very clean hospitable staff great room
ca1 night business trip
Exceptional 10.0
Cheaper buffet for guests who are staying at the hotel.
ca5 night trip
Very Good 8.0
Good location Unfortunately it is an outdoor pool so not good in winter time
ca1 night trip
Good 6.0
Hotel room was run down and dated.
Heather, ca1 night family trip
Exceptional 10.0
The night person Michael was very Accommodating and very nice.
Safara, us1 night trip
Exceptional 10.0
Stay was great I did not think $44 a day for parking was extremely high the hotel and staff were excellent though I would definitely stay again if parking was included
Eddie, us2 night family trip
Very Good 8.0
Nice view
Hotel was nice and staff was friendly! The beds weren’t very comfortable though. View of the soldiers and sailors monument was very nice though.
Katherine, us2 night family trip
Very Good 8.0
Amazing staff.
Staff was amazing. Property needs maintenance. Location is great.
Kevin, us1 night family trip
Good 6.0
Please review
We had a wonderful experience.. that was until Sunday morning. The power went out in the bathroom and half the hotel room while I was in the shower. Dark room. Very scary. We called the desk and they were very busy being a Sunday morning but they had no solution. The neighbor room across the hall had it happen to them as well. We were just disappointed in the response. And the resolution. After a long weekend, we were rather frustrated.
Bradley, us2 night trip
Poor 2.0
NO AC!
Beware! We stayed there on Feb 26th and got to our room and it was 80 degrees in the room. I called downstairs and they said they do not run the air conditioning so the rooms tend to me a bit hot... well, 80 is pretty horrible. Worst night sleep I have had in a long time! never again will I stay here.
Jason, us1 night family trip

Sheraton Indianapolis City Centre Hotel, Indianapolis