Brandywine Plaza Hotel, SureStay Collection by Best Western

Photo gallery for Brandywine Plaza Hotel, SureStay Collection by Best Western

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In-room safe, individually decorated, individually furnished
Room amenity
In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished

Overview of Brandywine Plaza Hotel, SureStay Collection by Best Western

Brandywine Plaza Hotel, SureStay Collection by Best Western

3.5 star property
3.5-star hotel in Claymont with restaurant and bar/lounge

7.6/10 Good

986 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
630 Naamans Road, Claymont, DE, 19703
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • 4 meeting rooms
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Swarthmore College - 13 min drive
  • West Chester University of Pennsylvania - 28 min drive

Getting around

  • Philadelphia Intl. Airport (PHL) - 18 min drive
  • Blue Bell, PA (BBX-Wings Field) - 39 min drive
  • Philadelphia, PA (PNE-Northeast Philadelphia) - 45 min drive
  • Linwood Marcus Hook Station - 5 min drive
  • Chester Highland Avenue Station - 7 min drive
  • Chester Station - 9 min drive
  • Area shuttle (surcharge)

About this property

Brandywine Plaza Hotel, SureStay Collection by Best Western

3.5-star hotel
A coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Brandywine Plaza Hotel, SureStay Collection by Best Western. Be sure to enjoy a meal at Embers, the onsite restaurant. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar and a gym.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an area shuttle, and an area shuttle
  • An elevator, ATM/banking services, and a 24-hour front desk
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Brandywine Plaza Hotel, SureStay Collection by Best Western offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
More amenities include:
  • Bathrooms with deep soaking tubs and hair dryers
  • TVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 191 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Free offsite parking nearby

Offsite

  • Area shuttle within 5 miles*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–noon on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference space (13500 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Embers - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Breakfast costs between USD 7 and USD 15 per person (approximately)
  • Area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza North Wilmington
Crowne Plaza Wilmington
Crowne Plaza Wilmington North
Crowne Plaza Wilmington North Claymont
Crowne Plaza Wilmington North Hotel
Crowne Plaza Wilmington North Hotel Claymont
Wilmington Crowne Plaza
Claymont Holiday Inn
Holiday Inn Claymont
Holiday Inn Select Wilmington - Brandywine Hotel Claymont
Brandywine Plaza
Crowne Plaza Wilmington North
Crowne Plaza Wilmington North an IHG Hotel
Brandywine Plaza Hotel SureStay Collection by Best Western

Frequently asked questions

Does Brandywine Plaza Hotel, SureStay Collection by Best Western offer free cancellation for a full refund?
Yes, Brandywine Plaza Hotel, SureStay Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Brandywine Plaza Hotel, SureStay Collection by Best Western?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Brandywine Plaza Hotel, SureStay Collection by Best Western?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Brandywine Plaza Hotel, SureStay Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Brandywine Plaza Hotel, SureStay Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Brandywine Plaza Hotel, SureStay Collection by Best Western?
You can check in from 3 PM - 11:00 PM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Brandywine Plaza Hotel, SureStay Collection by Best Western?
No, this hotel doesn't have a casino, but Harrah's Casino and Racetrack (14-min drive) is nearby.
What is there to do at Brandywine Plaza Hotel, SureStay Collection by Best Western and nearby?
Brandywine Plaza Hotel, SureStay Collection by Best Western has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Brandywine Plaza Hotel, SureStay Collection by Best Western?
Yes, there's an onsite restaurant, Embers. Nearby restaurants include Cafe Sitaly (2.1 mi), Harry's Savoy Grill (2.5 mi), and Two Stones Pub (2.5 mi).
Does Brandywine Plaza Hotel, SureStay Collection by Best Western have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Brandywine Plaza Hotel, SureStay Collection by Best Western like?
Brandywine Plaza Hotel, SureStay Collection by Best Western is located a short 1-minute walk from Brandywine Valley. Travelers say this hotel is in a good location.

Overall score and ratings

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

6.9/10

Amenities

7.5/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Very good

Lauren, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Checked out of this dump, never set foot in room
The lobby AC was out, fans blowing, a sign at the check-in counter “someone will be back shortly” (at 5:00pm), five minutes before anybody showed up, checked in, was told not elevators don’t work (in a 192 bed hotel) and to use the service elevator. Got on the service elevator, got off on 5th floor, was a mess, decided to not bring wife and son into this dump. I checked out and left. Was told new ownership “will not spend the money needed to keep it up to standard. This is NOT a 7.8 hotel…
michael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Richard, 1-night trip
Verified Hotels.com guest review

6/10 Good

gilberto, 1-night business trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel and location!
Great, affordable hotel. Very nice clean rooms. Shower water was hot and had good pressure. Air conditioning was good. The beds were comfy, but were pretty firm. Fast internet and cable in each room. The woman at the front desk was super friendly and helpful. They have a good breakfast for 14$ a person. There is a Wawa, Shell, Circle K, and CVS surrounding it. I will definitely be staying here again.
Braydon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very professional and helpful
Front desk was very professional and helpful walking us through the locations and places to visit.
Mauricio, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sylvia, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Employees were very nice. But they had ran out of
The front desk Employees were very nice. But they had ran out of towels two times I ended up bringing my towels to the laundromat.
14-night business trip
Verified Hotels.com guest review

10/10 Exceptional

April, 2-night family trip
Verified Hotels.com guest review