Hotel Ballast Wilmington, Tapestry Collection by Hilton

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Flat-screen TV
Room amenity

Overview of Hotel Ballast Wilmington, Tapestry Collection by Hilton

Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property
Riverfront hotel in Downtown Wilmington with 2 restaurants and 2 bars/lounges

8.2/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
301 N Water St, Wilmington, NC, 28401
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 15 meeting rooms
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Wilmington
  • Battleship North Carolina - 5 min drive
  • Mayfaire Town Center - 14 min drive
  • University of North Carolina at Wilmington - 13 min drive
  • Carolina Beach - 25 min drive
  • Wrightsville Beach - 23 min drive

Getting around

  • Wilmington Intl. Airport (ILM) - 8 min drive
  • Free airport shuttle

About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Hotel Ballast Wilmington, Tapestry Collection by Hilton is just 3.9 mi (6.3 km) from the airport and offers a free shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Board & Barrel, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli. Fellow travelers like the helpful staff and central location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 272 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 15 per day; includes in/out privileges)
  • Onsite valet parking (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 7 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Boat tours nearby

Working away

  • Business center
  • 15 meeting rooms
  • Computer station
  • Conference space (20000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 1970
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Board & Barrel - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Ruths Chris Steak House - Overlooking the pool, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Buffalo Bayou - This coffee shop serves light fare only. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 20 and USD 60 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Parking

  • Self parking costs USD 15 per day with in/out privileges
  • Valet parking costs USD 20 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

7.5/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Kenneth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Evelyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Great location and great room for the price.
Tammy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lorre, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay. My only complaint was no refrigerator in the room.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brittany, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Okay
It was okay but there wasn’t restaurants that were opened when we arrived. I also don’t know why they don’t include parking in the fee. The location was good.
Melilnda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!
The staff was amazing and super accommodating. They bought me extra blankets without delay.
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jody, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Better than expected. And everything was well within walking distance.
Vincent, 2-night trip
Verified Hotels.com guest review