19 Mar 2023
The atrium is very cold- uncomfortable to eat and hang out in. The pool area and pool were very cold. The pillows in our bedroom were very tiny and lumpy. I asked for more pillows and the gal at the front desk informed me that they were out of pillows. Slim pickings for food during the daily reception. The breakfast place was a mess. Everything was empty- it was hard to find clean plates and silverware. I asked someone for more syrup- received no help. The pancakes were always cold and hard (even when they restocked them). The bacon was good.
Kristy, 2-night family trip
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