Sandman Signature Edmonton Downtown Hotel

Photo gallery for Sandman Signature Edmonton Downtown Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Sandman Signature Edmonton Downtown Hotel

VIP Access

Sandman Signature Edmonton Downtown Hotel

3.5 star property
Eco-friendly hotel with 1 indoor pools, connected to a shopping center, near Rogers Place

8.0/10 Very good

1,120 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $105
Price available on 08/01/2022
Map
10235 - 101 Street, Edmonton, AB, T5J3E9
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Spa tub
  • Room service
  • 24-hour business center
  • Business center
  • 5 meeting rooms
  • 24-hour front desk
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Edmonton
  • Edmonton City Centre - 3 min walk
  • Rogers Place - 4 min walk
  • Edmonton Convention Centre - 10 min walk
  • Royal Alexandra Hospital - 18 min walk
  • Kingsway Mall - 30 min walk
  • Commonwealth Stadium - 31 min walk
  • University of Alberta - 40 min walk
  • Edmonton City Hall - 1 min drive
  • Citadel Theatre - 1 min drive
  • Winspear Centre - 1 min drive

Getting around

  • Edmonton Intl. Airport (YEG) - 32 min drive
  • Edmonton Station - 11 min drive
  • Central Station - 7 min walk
  • Bay-Enterprise Square Station - 10 min walk
  • Corona Station - 14 min walk

About this property

Sandman Signature Edmonton Downtown Hotel

When you stay at Sandman Signature Edmonton Downtown Hotel, you'll be in a fantastic location, just a 5-minute walk from Rogers Place and Edmonton City Centre. Guests can take a dip in the indoor pool or grab a bite to eat at CHOP Steakhouse and Bar, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a spa tub are other highlights. The helpful staff and central location get good marks from fellow travelers. The property is just a short walk to public transportation: Central Station is 7 minutes and Bay-Enterprise Square Station is 10 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 313 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (CAD 25.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Shopping mall on site
  • Spa tub

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages spoken

  • English
  • Filipino
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable/satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Dining

CHOP Steakhouse and Bar - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CAD 16.28 per person (approximately)

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Spa tub

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CAD 20 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 35 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs CAD 25.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 11:00 PM
  • Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub
  • Guests must contact this property in advance to reserve access to the heated pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Edmonton Sutton Place
Edmonton Sutton Place Hotel
Hotel Sutton Place
Hotel Sutton Place Edmonton
Sutton Place Edmonton
Sutton Place Edmonton Hotel
Sutton Place Hotel Edmonton
Sandman Signature Edmonton
The Sutton Place Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel
Sandman Signature Edmonton Downtown Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel Edmonton

Frequently asked questions

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

7.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Nathan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Worst Hotel Ever!
I have never been so disappointed in a hotel like this ever. The hotel is located in a horrible part of down town. Outside the front doors I had to deal with people "shooting up", smoking crack, sleeping, pan handling and stumbling around. I was extremely uncomfortable to enter the building. When I went in I was told that the parking was off site. With the construction, it was almost impossible to find. (For me anyways). After driving around for 20 minutes I called the front desk and the lady at the desk helped me find it. I also had to pay a $25 parking fee which I again had to walk through all the addicts outside to get back into the hotel. When I got to the room, it seemed clean enough. Except the bathroom, where there was hairs stuck to the tile from the previous guests. It was disgusting. I watched TV for a bit. Turned it off... turned it back on and the remote died.. so that was it for me. Went to bed, woke up and got out of there as fast as possible. As I was checking out a homeless man came in the building and was talking to the staff over me. I was pretty much "dismissed" as the staff had to deal with the homeless guy. I feel completely ripped off. Also, the website stated there was a working hot tub and pool, but wheh I arrived was told the hot tub was out of order. I DO NOT recommended this hotel to anyone! Only good part was my dinner from Chop Steak House. Food was really good.
Jamie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chiung Chen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mike, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

gary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable
Everyone from the hotel staff to the restaurant staff was amazing. Thank you for a wonderful stay
Melanie, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Barbara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sherri, 2-night trip
Verified Hotels.com guest review