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All properties in Boston, Massachusetts, United States of America

The Lenox Hotel Boston, Boston

Luxury hotel with 3 restaurants, near Copley Place

  • Free WiFi
From
$321 CAD

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9.4.Exceptional.
  • The elevators did not reflect the level of quality of the hotel. 5-7 minute waits for…

    Dec. 13, 2019

  • Luxurious family run hotel on a smaller scale than the big chains with attentive and…

    Dec. 2, 2019

See all 837 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Dining options
Convenient
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 214 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking

What’s around

  • In Back Bay
  • Copley Place - 3 min walk
  • Prudential Tower - 4 min walk
  • Copley Square - 5 min walk
  • Hynes Convention Center - 6 min walk
  • Fenway Park - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Room, 1 Queen Bed
  • Junior Suite, 2 Queen Beds
  • Junior Suite, 1 King Bed
  • Superior Room, 2 Queen Beds
  • Superior Room, 1 King Bed
  • Executive Room, Fireplace
  • Executive Room, 2 Queen Beds, Fireplace

Location

  • In Back Bay
  • Copley Place - 3 min walk
  • Prudential Tower - 4 min walk

What’s around

Landmarks

  • In Back Bay
  • Copley Place - 3 min walk
  • Prudential Tower - 4 min walk
  • Copley Square - 5 min walk
  • Hynes Convention Center - 6 min walk
  • Fenway Park - 18 min walk
  • Northeastern University - 18 min walk
  • Boston Common - 19 min walk
  • Boston Opera House - 20 min walk
  • The Freedom Trail - 21 min walk
  • Boston Museum of Fine Arts - 24 min walk

Getting around

  • Logan International Airport (BOS) - 15 min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 16 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 30 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 30 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 34 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 36 min drive
  • Boston-Back Bay Station - 6 min walk
  • Boston Yawkey Station - 24 min walk
  • Boston Ruggles Station - 25 min walk
  • Copley Station - 2 min walk
  • Prudential Station - 6 min walk
  • Arlington Station - 9 min walk

At a glance

Hotel size

  • This hotel has 214 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets stay free (dogs only)
  • 1 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 53 per day; includes in/out privileges)
  • Onsite extended parking (USD 53 per night)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3000
  • Conference space size (meters) - 279
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1900
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Arabic
  • Chinese
  • English
  • French
  • Greek
  • Russian
  • Spanish
  • Thai
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Boston Hotel Lenox
  • The Lenox Hotel Boston Hotel
  • The Lenox Hotel Boston Boston
  • The Lenox Hotel Boston Hotel Boston
  • Boston Lenox
  • Boston Lenox Hotel
  • Hotel Lenox
  • Hotel Lenox Boston
  • Lenox Boston
  • Lenox Boston Hotel
  • Lenox Hotel
  • Lenox Hotel Boston

Optional extras

Valet parking costs USD 53 per day with in/out privileges

Extended parking costs USD 53 per night

Rollaway beds are available for USD 30.0 per night

Breakfast costs between USD 20 and USD 50 per person (approximately)

Babysitting/childcare is available for an extra charge

Policies

State tax ID - C0015530350

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Lenox Hotel Boston does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 53 per day. Extended parking costs USD 53 per night. Electric vehicle charging is available.
  • Yes, dogs stay free, with a limit of 1 per room and maximum weight of 50 lbs per pet.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Globe Bar & Cafe (4-min walk), MET Back Bay (4-min walk), and OAK Long Bar + Kitchen (4-min walk).
  • No, this hotel doesn't have a casino, but Encore Boston Harbor (7-min drive) is nearby.
  • Have fun with nearby activities like cycling and boat tours. Enjoy amenities like a 24-hour fitness center and access to a nearby health club.
9.4.Exceptional.
  • 6.0.Good

    staff very friendly and helpful. bathroom needs to be upgraded restaurant hours limited

    2 night romance trip, Nov. 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The only hotel to stay at while in Boston!

    Beautiful hotel with a great service. The location is perfect with quick access to sights, the metro, shopping, and restaurants. Highly recommended!

    2 night trip, Nov. 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location was good Environment was lovely Staff All excellent

    4 night romance trip, Oct. 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Staff was very helpful. They could be approached any time for any issue

    4 night romance trip, Oct. 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The location was great, close to everything, interesting and safe neighborhood Hotel was superclean, and staff were extremely helpful..

    1 night romance trip, Aug. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was unbelievably accommodating going above and beyond to make sure we enjoyed our stay. The character of the hotel was amazing and we will definitely stay here again. We were travelling with our 15 month old and they gifted her with a stuffed animal and rubber ducks on her arrival which I thought was such an amazing thought. The crib provided also had a very soft baby blanket.

    4 night family trip, Aug. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel is 100% of service. Great staff from the front to check-in staff. Courteous, helpful, and very kind

    Joseph, 1 night family trip, Jul. 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great customer service, wonderful location, the interior is stunning and for the price it is great value. Only thing is our A/c wasnt working properly but given the hot weather and the demands of AC in the hotel, it wasnt enough to complain to the staff. The other benefits of the hotel outweighed this small issue

    3 night family trip, Jul. 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I liked that it was an older hotel. Staff very friendly.

    3 night romance trip, Jul. 19, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great hotel. Great location. Very friendly and helpful staff. We did have an incident when we were woken up at 6.30AM by construction in the floor above us (drilling, moving furniture, banging, etc.) that lasted for 45 minutes before we called the front desk to find out what was going on. Someone there dropped the ball and OK'd this work to start at 6.30AM... long story short - after we placed the call they stopped the work and refunded us one night's stay which didn't help our lack of sleep but at least showed the hotel was willing to take ownership of what has happened so we were pleased with how they handled the situation overall.

    Arnan, 3 night family trip, Jul. 8, 2019

    Verified Expedia guest review

See all 837 reviews