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Hotel Majestic Playacar

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Private beach nearby, white sand, free beach shuttle, 2 beach bars
Private beach nearby, white sand, free beach shuttle, 2 beach bars
Private beach nearby, white sand, free beach shuttle, 2 beach bars
Indoor spa tub
Family Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Overview of Hotel Majestic Playacar

Hotel Majestic Playacar

3.5 star property
3.5-star beach hotel with spa, near Playa del Carmen Main Beach

31 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Paseo Xaman - Ha Playacar, Playa del Carmen, QROO, 77717

Room options

About this area

What's nearby

  • In Playacar
  • Playa del Carmen Main Beach - 22 min walk
  • Playacar Golf Club - 4 min drive
  • Quinta Avenida - 4 min drive
  • Playa del Carmen Maritime Terminal - 8 min drive
  • Mamitas Beach - 16 min drive
  • Xplor Theme Park - 18 min drive
  • Xcaret Eco Theme Park - 21 min drive
  • Ferry to Cozumel - 26 min drive
  • Maroma Beach - 34 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 56 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km
  • Free airport shuttle
  • Free beach shuttle

Restaurants

  • Fruta Madre - 18 min walk
  • Curry Omm - 18 min walk
  • Rolandi's - 20 min walk
  • Carnitas Teresita - 7 min drive
  • Doña Aurelia - 7 min drive

About this property

Hotel Majestic Playacar

Putting you within a 10-minute drive of Playa del Carmen Main Beach, Hotel Majestic Playacar features a free airport shuttle (available 24 hours) and a rooftop terrace. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this Art Deco hotel include 2 beach bars, an outdoor pool, and a poolside bar.

All-inclusive

All-inclusive room rates at Hotel Majestic Playacar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Italian, Spanish

At a glance

Hotel size

  • 57 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time ends - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Free airport shuttle on request (available 24 hours)*

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning
  • 2 beach bars
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Free beach shuttle
  • Pilates classes
  • Yoga classes
  • Scooter/moped rentals
  • Private beach nearby
  • Access to nearby health club
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free beach shuttle
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • Rooftop terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Languages

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch Smart TV
  • Premium digital channels
  • First-run movies
  • Netflix

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

All-inclusive room rates at Hotel Majestic Playacar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Botica has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

The Roof - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Hotel Majestic Playacar Playa del Carmen
Playa del Carmen Hotel Majestic Playacar Hotel
Hotel Majestic Playacar Playa del Carmen
Majestic Playacar
Hotel Hotel Majestic Playacar
Hotel Majestic
Majestic
Majestic Playacar Del Carmen
Hotel Majestic Playacar Hotel
Hotel Majestic Playacar Playa del Carmen
Hotel Majestic Playacar Hotel Playa del Carmen

Frequently asked questions

Is there a pool at Hotel Majestic Playacar?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Majestic Playacar?
Yes, pets stay free.
Is parking offered on site at Hotel Majestic Playacar?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Majestic Playacar?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Majestic Playacar?
Check-in ends–anytime. Check-out time is noon.
What is there to do at Hotel Majestic Playacar and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Majestic Playacar also has 2 beach bars and spa services, as well as access to a nearby health club.
Are there restaurants at or near Hotel Majestic Playacar?
Yes, there's an onsite restaurant, The Roof. Nearby restaurants include Carnitas Teresita (2.1 mi), Doña Aurelia (2.2 mi), and Ristorante Latinos (2.2 mi).
What's the area around Hotel Majestic Playacar like?
Hotel Majestic Playacar is a short 13-minute walk from Xaman Ha Aviary and 9 minutes' walk from Piste Cyclable sur Paseo Xaman-Ha.

Reviews

3.4

3.4/10

Cleanliness

3.2/10

Staff & service

3.7/10

Amenities

3.3/10

Property conditions & facilities

Reviews

2/10 Poor

This hotel does not exist - it is a scam!!!! When you arrive, they tell you it is shut down and will not refund you. Fortunately, I booked thru Expedia and they assisted me in finding a place to stay. Do not book a reservation at Hotel Majestic Playacar - SCAM!!!!
2-night family trip
Verified Expedia guest review

2/10 Poor

Horrible. Cancelled our rooms the day we were flying there. Charged our credit card in Oct for Dec reservations. Still haven't gotten a refund. Having credit card dispute the charges now.
7-night trip
Verified Expedia guest review

2/10 Poor

Hotel was closed upon arrival. I had to book a different hotel and I have not receive my money back.
1-night family trip
Verified Expedia guest review

2/10 Poor

We couldn’t stay in the hotel, I few hrs before check in we fine the hotel is close for some reason!!! A lot people costumes outside waiting for solutions!! Terrible experience!!! More 3 hrs waiting, including expidia service, since I bought the reservacion here, 3 hrs waiting for solutions from Expedia!! Finally after 3 hrs waiting they move us to a different hotel!
Maria, 4-night family trip
Verified Expedia guest review

2/10 Poor

VERY UNPROFESSIONAL GETTING BACK TO THE CUSTOMER. THEY DID NOT EVEN CARE ABOUT PEOPLE WITH FAMILES. THEY LIE SAYING THE CONTACT EXPEDIA ABOUT THE SUTTING DOWN BUT EXPEND AND WASTE A LOT OF MY TIME VERY FRUSTATION SITUATION DURING MY HOLIDAY. VERY DISAPOINTED
4-night family trip
Verified Expedia guest review

2/10 Poor

5-night trip
Verified CheapTickets guest review

2/10 Poor

The hotel is shut down and took my money ahead of time when I got there surprise it’s shut down ! Now they don’t want to refund my money
2-night family trip
Verified Expedia guest review

2/10 Poor

Hotel was shut down at arrival. Received no email or notice prior to arrival.
Bam, 3-night family trip
Verified Expedia guest review

2/10 Poor

DO NOT BOOK this hotel. They suddenly closed and I got a notice the day when I expected to stay. However, reading other reviews, they
Yoshiyuki, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Beware: Hotel Shut Down and Majestic Not Helpfull
The hotel was shut down by the government when we got there. They had families waiting outside for more than a day trying to transfer their stay to another hotel. I ended up getting a hotel a few miles down the road and Hotels.com luckily made it right. I’m glad I booked with Hotels.com but I was not happy that the hotel did not notify my family that it had been shut down. I found this out at 8pm when the Taxi dropped me off. Tip: call the hotel the day before or day of before traveling.
Luis, 4-night family trip
Verified Hotels.com guest review