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All properties in Kelowna, British Columbia, Canada
1 room, 2 adults

Sandman Hotel & Suites Kelowna, Kelowna

3-star3 stars
2130 Harvey Ave, Kelowna, BC, V1Y 6G8, Canada

3-star hotel in Kelowna with 2 restaurants and indoor pool
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Keys were not working to enter the building. Informed the front desk several times but…Aug. 10, 2020
  • Friendly helpful staff , great location !Aug. 6, 2020

Sandman Hotel & Suites Kelowna, Kelowna

from $146 CAD
  • Executive Room, 1 King Bed, Tower
  • Executive Suite, 1 King Bed, Tower
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 Queen Bed

What’s around Sandman Hotel & Suites Kelowna, Kelowna

Landmarks

  • In Central Okanagan
  • Columbia Mountains - 1 min walk
  • Orchard Park Mall - 6 min walk
  • Capri Mall - 31 min walk
  • Mission Creek Golf Club - 41 min walk
  • Kelowna General Hospital - 2.7 mi / 4.4 km
  • Prospera Place - 2.9 mi / 4.6 km
  • Guisachan Heritage Park - 2.4 mi / 3.8 km

Getting around

  • Kelowna Intl. Airport (YLW) - 19 min drive
  • Penticton, BC (YYF-Penticton Regional) - 65 min drive

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Personal motorized watercraft on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Water skiing nearby
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • Video-game console
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sandman Hotel & Suites Kelowna, Kelowna’s small print

Also known as

  • Hotel Sandman Kelowna
  • Sandman Hotel & Suites Kelowna Kelowna
  • Sandman Hotel & Suites Kelowna Hotel Kelowna
  • Kelowna Sandman
  • Kelowna Sandman Hotel
  • Sandman Hotel Kelowna
  • Sandman Kelowna
  • Sandman Kelowna Hotel
  • Sandman Hotel & Suites Kelowna Okanagan Valley
  • Sandman & Suites Kelowna
  • Sandman Hotel & Suites Kelowna Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Breakfast costs between CAD 10 and CAD 25 per person (approximately)

Pets are allowed for an extra charge of CAD 15 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sandman Hotel & Suites Kelowna, Kelowna

  • Does Sandman Hotel & Suites Kelowna offer free cancellation for a full refund?
    Yes, Sandman Hotel & Suites Kelowna does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sandman Hotel & Suites Kelowna?
    Yes, there's free self parking.
  • Is there a pool at Sandman Hotel & Suites Kelowna?
    Yes, there's an indoor pool.
  • Are pets allowed at Sandman Hotel & Suites Kelowna?
    Yes, pets are welcome. There's a charge of CAD 15 per pet, per night.
  • What are the check-in and check-out times at Sandman Hotel & Suites Kelowna?
    You can check in from 4 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Sandman Hotel & Suites Kelowna?
    Yes, there are 2 onsite restaurants.

Recent reviews

Good 7.0 From 1,055 reviews

Exceptional 10.0
Great central location. Too bad we couldn't enjoy the facilities due to covid restrictions
Randy, ca1 night family trip
Fair 4.0
Nope.
The photos presented the property as something that it wasn’t. There were some beautification efforts, but hardly took away from the actual age of the building. The smell of cigarette smoke still lingers from years gone by. The shower nozzle was tall enough for a hobbit. (5’2”)? The bathroom ceiling was stained and disgusting. The A/C was sooooo loud and had to be run for most of the night. Don’t waste your time and money.
Sarah, ca2 night family trip
Very Good 8.0
Good
Reasonable price, decent rooms, nice staff. Only thing is that our room had no natural light, the window faced the indoor pool. Other than that it was perfectly fine and suited our needs.
Emma, ca3 night trip with friends
Very Good 8.0
Staff friendly and accommodating. Rooms in tower are nice and comfortable. Bedding is very comfortable. Atrium pool is good. Lots of restaurants nearby.
Mike, ca1 night family trip
Very Good 8.0
comfortable stay, upkeep needed
The bed was super comfy and the staff friendly. The line up was long (maybe 9 groups) and only 1.5 people were working at check in. The sheets were clean but had visible stains on the pillow case and sheet. The TV had finger prints on it, the blind had damage and the shower curtain had some visible runs in it. The shower drain needed clearing and was slow to release water. If I had to guess, these issues are related to short staffing, this is not typical of sandman standards. Overall the room was decent, just needed some upkeep.
Jamie, ca1 night trip
Fair 4.0
Dirty and loud
Check in went alright. Once I got to the room I noticed dirty towels in the washroom. Then the neighbours wouldn’t be quiet even after speaking with them and calling the front desk. At one point they were on speaker phone with their parents and I could hear the conversation as if they were in the room. Walls must be paper thin.
Brad, ca1 night trip with friends
Very Good 8.0
ok
Good hotel, have been here before. However we got a room right next to the ice and coke machine, very noisy in the night- hard on my wife. As well, many people loudly yelling and cavorting in the night. Probably stinking Albertans with no morals or respect of others.
Mark, ca1 night trip
Good 6.0
Nice, but dated hotel.
Decent place for the price point. Stayed in a suite in the tower. Fairly modern digs. Bright spacious room with a kitchen. Probably could've used a toaster oven. Had to ask almost every day for coffee packs and toiletries. Great location! Lots of amenities within walking distance! Downtown and waterfront was a 7 minute drive. Pool looked nice, unfortunately not open at the time. Would stay here again.
jason, ca5 night business trip
Good 6.0
No hot water
There was no hot water when I needed to shower. Was told the ENTIRE hotel including tower only runs on one hot water tank because the building is old. Super frustrating when travelling with a baby and my husband.
Danielle, ca2 night family trip
Very Good 8.0
good hotel
Everything was good, sheets nonso much
H, ca1 night trip with friends

Sandman Hotel & Suites Kelowna, Kelowna

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