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All properties in Kelowna, British Columbia, Canada

Sandman Hotel & Suites Kelowna, Kelowna

3-star hotel in Kelowna with 2 restaurants and indoor pool

  • Free WiFi and free parking
From
$131 CAD

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Living Room
  • Standard Room, 1 Queen Bed - Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 37
1 / 37Indoor Pool
2130 Harvey Ave, Kelowna, V1Y 6G8, BC, Canada
7.0.Good.
  • Service is not good

    Jun. 16, 2021

  • If you want your things stolen this is the place to stay! It’s a rough area and often…

    May 31, 2021

See all 1,091 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Dining options
Easy parking
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 220 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Dilworth Mountain Estates
  • Columbia Mountains - 1 min walk
  • Orchard Park Mall - 6 min walk
  • Mission Creek Regional Park - 15 min walk
  • Capri Mall - 31 min walk
  • Mission Creek Golf Club - 41 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Room, 1 King Bed, Tower
  • Executive Suite, 1 King Bed, Tower
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 Queen Bed

Location

2130 Harvey Ave, Kelowna, V1Y 6G8, BC, Canada
  • In Dilworth Mountain Estates
  • Columbia Mountains - 1 min walk
  • Orchard Park Mall - 6 min walk

What’s around

Landmarks

  • In Dilworth Mountain Estates
  • Columbia Mountains - 1 min walk
  • Orchard Park Mall - 6 min walk
  • Mission Creek Regional Park - 15 min walk
  • Capri Mall - 31 min walk
  • Mission Creek Golf Club - 41 min walk
  • Kelowna General Hospital - 2.7 mi / 4.4 km
  • Prospera Place - 2.9 mi / 4.6 km
  • Guisachan Heritage Park - 2.4 mi / 3.8 km
  • Okanagan College - 2.8 mi / 4.5 km
  • BC Wine Museum and VQA Wine Shop - 2.8 mi / 4.6 km

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive
  • Penticton, BC (YYF-Penticton Regional) - 65 min drive

At a glance

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Personal motorized watercraft on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Water skiing nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels
  • Video-game console

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Water skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Sandman Kelowna
  • Sandman Hotel & Suites Kelowna Kelowna
  • Sandman Hotel & Suites Kelowna Hotel Kelowna
  • Kelowna Sandman
  • Kelowna Sandman Hotel
  • Sandman Hotel Kelowna
  • Sandman Kelowna
  • Sandman Kelowna Hotel
  • Sandman Hotel & Suites Kelowna Okanagan Valley
  • Sandman & Suites Kelowna
  • Sandman Hotel & Suites Kelowna Hotel

Optional extras

Breakfast costs between CAD 10 and CAD 25 per person (approximately)

Pets are allowed for an extra charge of CAD 15 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and mobile payments.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sandman Hotel & Suites Kelowna does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of CAD 15 per pet, per night.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-out is available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Wendy's (4-min walk), Wood Fire Bakery (6-min walk), and The Keg (6-min walk).
  • No, this hotel doesn't have a casino, but Lake City Casino (8-min drive) is nearby.
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Sandman Hotel & Suites Kelowna also has a fitness center.
7.0.Good.
  • 8.0.Very Good

    It was all pretty good.could use longer food hour's

    2 night business trip, Apr. 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    good visit

    the staff friendly, polite and helpful.

    Carla, 4 night family trip, Apr. 1, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Had to switch rooms because ours smelled of stale cigarettes. They did give us a discount though. Service was great, bed was old and sagging but still comfortable. Not exactly what I was expecting from a Sandman. I would stay again but with no expectations.

    2 night family trip, Mar. 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Other then the blinds not working and falling apart when used it was a good clean stay

    1 night romance trip, Mar. 20, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Love the decor and comfy pillows and bed. Great COVID measures. Shower was either cool or hot...

    1 night family trip, Mar. 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Awesome! Would come back again for sure

    Emmanuel, 1 night trip with friends, Mar. 16, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I got a phone call to my cell from the staff after checking in and leaving the hotel for errands. He asked me my room number and I answered. When I got back to the hotel, and walking up the stairs, as I was told so at check-in, neither of my card keys worked. I walked back downstairs to the front desk to tell the staff that my keys didn't work. He just told me that the keys were deactivated. He gave me new keys. I told him that he could have told me about this deactivation when he phoned me earlier. He just said sorry. I had to walk up and down the stairs with things I had to carry with me because this staff hadn't told me about the deactivation. All he could have said when he phoned me was to ask me to drop by when I got back to get new keys.

    1 night business trip, Mar. 13, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    The king suite was very comfortable for the extended stay. Dishwasher was an excellent bonus we weren’t expecting.

    8 night family trip, Mar. 3, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    It had a nice pool area and the rooms were nice. I wasn't happy that the hallway by my room was vacuumed at 5:30 am. Also i was located near an ice machine and those are loud at 1 am

    4 night business trip, Feb. 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Sandman Save the Day

    Accommodated me when Holiday Inn Express denied me a room because I did not have a credit card. Customer service was great! Room very comfortable and clean. Overall great stay and great service.

    Jassmie, 2 night family trip, Feb. 26, 2021

    Verified Hotels.com guest review

See all 1,091 reviews