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1 room, 2 adults

DoubleTree by Hilton Hotel & Suites Houston by the Galleria, Houston

4-star4 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Refrigerator
  • WiFi (surcharge)
5353 Westheimer Rd, Houston, TX, 77056, United States of America

4-star hotel in Uptown with outdoor pool and restaurant
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Connecting/adjoining rooms available
    • Refrigerator
    • WiFi (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Service is adequate
WiFi
Regular internet service
Breakfast
Breakfast is average

DoubleTree by Hilton Hotel & Suites Houston by the Galleria, Houston

from $125 CAD
  • Suite
  • King Suite
  • Suite, 2 Queen Beds, Accessible, Microwave
  • Deluxe Suite, 2 Queen Beds, Kitchen
  • Room, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Balcony
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Accessible, Bathtub

What’s around DoubleTree by Hilton Hotel & Suites Houston by the Galleria, Houston

Landmarks

  • In Uptown
  • Westheimer Rd - 1 min walk
  • Williams Tower - 13 min walk
  • Richmond Avenue - 13 min walk
  • Uptown Plaza - 15 min walk
  • Gerald D. Hines Waterwall Park - 15 min walk
  • Schlumberger Headquarters - 19 min walk
  • River Oaks District - 19 min walk

Getting around

  • William P. Hobby Airport (HOU) - 26 min drive
  • George Bush Intercontinental Airport (IAH) - 30 min drive
  • Houston, TX (EFD-Ellington Field) - 31 min drive
  • Houston Station - 18 min drive
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 476 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 4 PM-12:30 AM
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. The Executive Lounge is open from 6 AM to 9 AM and from 5 PM to 9 PM, Monday through Friday. It is closed on Saturday and Sunday.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Up to 50 lbs

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 3 mi

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Free pool cabanas
  • Fitness facilities
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 17
  • Conference space
  • Conference space size (feet) - 9202
  • Conference space size (meters) - 855
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1980
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 60-inch LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Restaurant on 2 - This lobby lounge serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting).

DoubleTree by Hilton Hotel & Suites Houston by the Galleria, Houston’s small print

Also known as

  • DoubleTree Suites Hilton Houston Galleria Hotel
  • DoubleTree Suites Hilton Houston Galleria
  • DoubleTree Suites Hilton Houston Galleria
  • DoubleTree Suites Houston Galleria
  • DoubleTree Suites Hilton Houston Galleria Hotel
  • Doubletree Hotel Houston
  • Doubletree Houston
  • DoubleTree Hilton Hotel Houston Galleria
  • DoubleTree Hilton Houston Galleria

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Parking height restrictions apply.

Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Individually-wrapped food options are available for lunch.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 50 per night

Pet deposit: USD 50.00 per day

Optional extras

Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 209.00 (subject to availability)

Self parking costs USD 27.00 per night with in/out privileges

Valet parking costs USD 34 per night with in/out privileges

Rollaway beds are available for USD 10.00 per day

Full breakfast is offered for an extra charge of USD 19.95 for adults and USD 12.95 for children (approximately)

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 50 per pet, per day

Service animals exempt from fees

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton Hotel & Suites Houston by the Galleria, Houston

  • Does DoubleTree by Hilton Hotel & Suites Houston by the Galleria offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton Hotel & Suites Houston by the Galleria does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
    Yes. Self parking costs USD 27.00 per night. Valet parking costs USD 34 per night.
  • Is there a pool at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
    Yes, there's an outdoor pool.
  • Are pets allowed at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
    Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per day, and there's also a deposit of USD 50.00 per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
    You can check in from 4 PM to 12:30 AM. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 209.00 (subject to availability).
  • Are there restaurants at or near DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
    Yes, there's an onsite restaurant. Nearby restaurants include The Capital Grille (1-min walk), Smashburger (1-min walk), and Truluck's (2-min walk).

Recent reviews

Good 7.4 From 810 reviews

Poor 2.0
the worst hotel I have stayed.
Double Tree by Hilton Hotel & Suites Houston was very bad hotel. They charged a parking space for about $30.0, each day, daily WiFi access for $10.0, one load laundry for $5.0 and one load dry for $5.0 ...... The room was changed every three days. The front desk was terrible slow. Only one or two front desk servants for this 26 floor high raising hotel.
Zhe, ca8 night trip
Fair 4.0
WIFI carried additional charge of US$10.00/day. Everywhere we have stayed before, it was always FREE.
ca3 night trip
Very Good 8.0
Not too bad
The room was clean and comfortable. However, there wasn't a fridge to keep drinks or leftovers cool. The central a/c was also not the best, but it did keep the room cool when I put the setpoint to 50F
ca2 night business trip
Exceptional 10.0
Just Stay Here!
The staff here is always prompt, polite and friendly. Staff remembered me from a stay there more than a few months ago. Wow. Ms. Pinky is a superstar and I can’t thank her enough.
Shane, ca4 night business trip
Very Good 8.0
Great hotel... bad elevators
Nice stay.... many great things not being mentioned. The only frustration was the elevator situation. Only 2 of the 4 elevators were operational and this caused waits of upwards of 5 mins (my max) to wait for an elevator.
Justin, ca2 night business trip
Very Good 8.0
Quiet nights wonderful views
Always pleasant
us1 night family trip
Fair 4.0
uncomfortable / not happy
The ac was on 67 & it was hot It smelled like old dirty carpet We had no toilet paper We was issued 1 room key made it very inconvenient we couldn’t stick to the weekend plans. The mattress on sofa bed was uncomfortable the spriNgs were polking me. The mattress was worn down . This was my most uncomfortable stay at the Double Tree In all my years
Elizabeth, us2 night family trip
Poor 2.0
From the lobby up the hotel had a nasty smell, carpet was dirty, the bathroom had hair on the toilet and tub, beds were not comfortable at all, this hotel is definitely not covid-19 clean
Tamara, us1 night family trip
Good 6.0
Disappointed
The room was nice but the hotel seems not professionally ran. People are smoking weed throughout the hotel and there was no housekeeping. The parking is horrendous considering you have to check in to get a pass and the area by the valet crowds really quickly so you can’t get in the parking lot if too many people are checking in at the same time. We took our kids to the pool and two young girls came out with a speaker and started playing the most obscene music and I was very annoyed so we left. We were also charged an extra $100 fee for parking and amenities unbeknownst to me. However, we were told whatever we didn’t use from the $100 would be refunded to me. So we’ll see about that. I wouldn’t book here again. I was disappointed.
Erica, us2 night family trip
Poor 2.0
Staying there was like being at the club
Casharon, us1 night family trip

DoubleTree by Hilton Hotel & Suites Houston by the Galleria, Houston

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