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Holiday Inn London Kensington, London

4 stars4 stars
Wrights LaneKensington, LondonEnglandW8 5SPUnited Kingdom
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Good3.6 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Value for money
Value for money could be better
1867See all 1,867 Hotels.com reviews
From 3,834 reviewsTripAdvisor Traveller Rating

Holiday Inn London Kensington, London

from $118 CAD
  • Non-Smoking
  • Non-Smoking
  • Executive Suite, Non Smoking
  • Executive Room, 1 Single Bed, Non Smoking
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Standard Room
  • Executive Room (Club)
  • Superior Room
  • Executive Double Room
  • Superior Twin Room
  • Executive Room, 2 Single Beds, Non Smoking
  • Superior Double Room
  • Superior Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Twin Room
  • Standard Double Room
  • Standard Single Room
  • Non-Smoking
  • Non-Smoking
  • Room, 2 Single Beds, Non Smoking
  • Superior Room, 2 Single Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 706 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Close Hotel
  • The Kensington Close Hotel Spa
  • Kensington Close
  • Kensington Close Hotel
  • Holiday Inn London Kensington Hotel
  • Holiday Inn Kensington Forum
  • Holiday Inn London Kensington Forum England
  • Holiday Inn London Kensington Forum Hotel
  • London Holiday Inn
  • The Kensington Close Hotel

Policies

Access to all recreational facilities is subject to a surcharge. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50.00 per night

Optional extras

Late check-out can be arranged for an extra charge of GBP 20

Facility access costs GBP 10 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.

Self parking costs GBP 35 per day

Rollaway beds are available for GBP 40.00 per day

Full breakfast is offered for an extra charge of GBP 17.50 for adults and GBP 10.00 for children (approximately)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club (surcharge)
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 12
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1960
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping (daily)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Boulevard Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Starbucks - This coffee shop serves light fare only.

Holiday Inn London Kensington, London’s small print

Also known as

  • Close Hotel
  • The Kensington Close Hotel Spa
  • Kensington Close
  • Kensington Close Hotel
  • Holiday Inn London Kensington Hotel
  • Holiday Inn Kensington Forum
  • Holiday Inn London Kensington Forum England
  • Holiday Inn London Kensington Forum Hotel
  • London Holiday Inn
  • The Kensington Close Hotel

Policies

Access to all recreational facilities is subject to a surcharge. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50.00 per night

Optional extras

Late check-out can be arranged for an extra charge of GBP 20

Facility access costs GBP 10 per person, per day. Facilities include fitness facilities, a sauna, and a swimming pool.

Self parking costs GBP 35 per day

Rollaway beds are available for GBP 40.00 per day

Full breakfast is offered for an extra charge of GBP 17.50 for adults and GBP 10.00 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 1867 reviews

Holiday Inn London Kensington, London
Good3.0 / 5
While the staff was nice enough, the hotel is not 4 star, it's a 3 star in a great area. Stay here if you get a deal, as the location is awesome. Otherwise, do not expect luxury. Spotty wifi. Fire drills. Late preparing room. 'Upgraded' us to a smaller room.
2 night family trip
Holiday Inn London Kensington, London
Fair2.0 / 5
Location but ?????
this hotel has the SMALLEST bathrooms I have ever seen ... you could not swing the cat as they say ... when you brush your teeth you hit your head on the cabinet ... we changed rooms to get a marginally larger bathroom ... and did not see any handicap facilities ...really checkout the bathrooms from a female perspective no counter space for cosmetics and then the wifi is NOT free 10 pounds per day per device ... London is expensive and you really do not need this charge
4 night romance trip
Holiday Inn London Kensington, London
Excellent4.0 / 5
Great hotel
Stayed here for our 2nd time for our last leg of our vacation. As we were not impressed with their service on our 1st time there at the beginning of our vacation. The night manager gave us great upgraded rooms side by side as requested and really appreciated this service. Would definitely go back.
3 night family trip
Holiday Inn London Kensington, London
Outstanding5.0 / 5
Very pleasant stay
3 night trip
Holiday Inn London Kensington, London
Excellent4.0 / 5
Not accommodating
No impressed with their service. Felt like I was getting the brush off and nothing they could do as they gave us a room on the 4 th and 7 th floor. I initially requested adjoining room. I am paying for 2 room so my 16 son and 13 daughter can have their own twin bed and don't have to sleep together or (boys and girls room). even side by side or at least the same floor would have been nice. Emailed twice and talked to front desk but I get the hotel is full and excuses. Not impressed that they didn't even try. I know its subject to availability so does that mean earlier before check in or book a year in advance no one would clarify but at least closer would have been appreciated.
4 night family trip

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Holiday Inn London Kensington, London

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