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The Kensington Close Hotel, London

4 stars
Wrights LaneKensington, LondonEnglandW8 5SPUnited Kingdom, ‏866-299-2910
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Good3.6 / 5
Location
Great location
Service
Fantastic service
Value for money
Poor value for money
WiFi
Bad internet service
1790See all 1,790 Hotels.com reviews
From 3,363 reviewsTripAdvisor Traveller Rating

The Kensington Close Hotel, London

Hotel Info: 866-266-9798

from $113 CAD
  • Non-Smoking
  • Superior Double Room
  • Standard Twin Room
  • Standard Double Room
  • Standard Single Room
  • Non-Smoking
  • Executive Room (Club)
  • Executive Double Room
  • Non-Smoking
  • Non-Smoking
  • Superior Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 708 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Close Hotel
  • Kensington Close
  • Kensington Close Hotel

Policies

Access to all recreational facilities is subject to a surcharge. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50.00 per night

Optional extras

Late check-out can be arranged for an extra charge

Facility access costs GBP 8 per person, per day. Facilities include fitness facilities and a swimming pool.

Self parking costs GBP 35 per day

Rollaway beds are available for an additional charge

Full breakfast is offered for an extra charge of GBP 15.50 for adults and GBP 7.75 for children (approximately)

WiFi is available in guestrooms for GBP 10 per 24-hour period (rates may vary)

WiFi is available in public areas for GBP 9.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club (surcharge)
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 12
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1960
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping (daily)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Boulevard Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Caffe Musetti - This café serves light fare only.

The Kensington Close Hotel, London’s small print

Also known as

  • Close Hotel
  • Kensington Close
  • Kensington Close Hotel

Policies

Access to all recreational facilities is subject to a surcharge. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: GBP 50.00 per night

Optional extras

Late check-out can be arranged for an extra charge

Facility access costs GBP 8 per person, per day. Facilities include fitness facilities and a swimming pool.

Self parking costs GBP 35 per day

Rollaway beds are available for an additional charge

Full breakfast is offered for an extra charge of GBP 15.50 for adults and GBP 7.75 for children (approximately)

WiFi is available in guestrooms for GBP 10 per 24-hour period (rates may vary)

WiFi is available in public areas for GBP 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 1790 reviews

The Kensington Close Hotel, London
Excellent4.0 / 5
Not accommodating
No impressed with their service. Felt like I was getting the brush off and nothing they could do as they gave us a room on the 4 th and 7 th floor. I initially requested adjoining room. I am paying for 2 room so my 16 son and 13 daughter can have their own twin bed and don't have to sleep together or (boys and girls room). even side by side or at least the same floor would have been nice. Emailed twice and talked to front desk but I get the hotel is full and excuses. Not impressed that they didn't even try. I know its subject to availability so does that mean earlier before check in or book a year in advance no one would clarify but at least closer would have been appreciated.
4 night family trip
The Kensington Close Hotel, London
Excellent4.0 / 5
Pleasant location - very basic room - clean - quiet.
4 night trip with friends
The Kensington Close Hotel, London
Good3.0 / 5
Considering the cost- not worth it
Modern hotel. Very small rooms. Staff were either over friendly or rude- no middle. Wifi is not free. Walking distance from metro station.
2 night family trip
The Kensington Close Hotel, London
Good3.0 / 5
Clean but updates needed to improve comfort
The hotel was clean and the decor was nice, however the bed needed to be updated. The mattress was hard and I could feel the springs inside - very uncomfortable. A nice comfortable bed would add significantly to the newer decor. The room was small but typical of London. The tub in the bathroom should be replaced with a shower stall to leave more room to access the sink comfortably. As it is now it there is no elbow room when in front of the sink. The lighting is also poor. The blow dryer in the desk is tied down but the cord is too short to use it properly - I had to bend over the drawer to dry my hair. In general the service was good and the staff friendly but one server at breakfast was extremely rude.
2 night business trip
The Kensington Close Hotel, London
Fair2.0 / 5
smoke and mirror
This hotel is not as it appears. The rooms are a 2 stars at best. You have to pay an additional 8 pounds per person to have access to the gym and pool. And an additional 10 pounds per day for wifi. Not accommodating for early check in or late check out.
2 night romance trip

See all reviews

The Kensington Close Hotel, London

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