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Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

5-star5 stars
11 Jalan Sultan IsmailKuala Lumpur50250Malaysia

Luxury hotel with spa, near Petronas Twin Towers
  • Free WiFi and free parking
Superb9.2
Service
Fantastic service
WiFi
Good internet service
Breakfast
Tasty breakfast
Food
Delicious food
724See all 724 Hotels.com reviews
From 7,536 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

from $143 CAD
  • Deluxe Room, 1 King Bed
  • Executive Room, 1 King Bed
  • Horizon Club, Premier Room, 1 King Bed
  • Horizon Club, Executive Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Executive Suite, 1 King Bed
  • Premier Suite, 1 King Bed (Selection)
  • Executive Room, 2 Single Beds
  • Horizon Club, Premier Room, 2 Single Beds
  • Horizon Club, Executive Room, 2 Single Beds
  • Premier Room, 2 Single Beds
  • Executive Suite, 2 Single Beds
  • Premier Suite, 2 Single Beds (Selection)

At a glance

Key facts

Hotel size

  • This hotel has 662 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Free self parking

Offsite

  • Shopping center shuttle *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Golfing nearby
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 15
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Hotel Kuala Lumpur Shangri-La
  • Shangri La Kuala Lumpur
  • Hotel Shangri-La Kuala Lumpur
  • Kuala Lumpur Hotel Shangri-La
  • Kuala Lumpur Shangri-La
  • Kuala Lumpur Shangri-La Hotel
  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri-La Kuala Lumpur Hotel
  • Shangri La Hotel Kuala Lumpur

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 400 per night

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for MYR 58.3 per night

Buffet breakfast is offered for an extra charge of MYR 105 per person (approximately)

Babysitting/childcare is available for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

Landmarks

  • In Golden Triangle
  • Petronas Twin Towers - 11 min walk
  • Petaling Street - 26 min walk
  • Merdeka Square - 27 min walk
  • Kuala Lumpur Tower - 15 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • Pavilion Kuala Lumpur - 20 min walk
  • Jamek Mosque - 23 min walk

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 27 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 49 min drive
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Kuala Lumpur Sultan Ismail Station - 22 min walk
  • Kuala Lumpur Pasar Seni Station - 29 min walk
  • Bukit Nanas Station - 6 min walk
  • Dang Wangi Station - 7 min walk
  • Raja Chulan Station - 8 min walk
  • Free self parking
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Recent reviews

Superb 9.2 From 724 reviews

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Exceptional10.0
Great stay and worth the money!
Large, clean room, huge bathroom, soft linens. Lemon tree breakfast buffet was worth a try. Everyone really friendly from the service desk to the bell boys and housekeeping. Stayed on the 8th floor and was offered to upgrade for $88 CAD a night more which would have been worth it if you would be around the hotel for breakfast, afternoon tea, 2 hour happy hour with full bar, late checkout and stay on the 20+ floor. Since breakfast alone was $30 PP. we splurged to stay at this hotel for 3 nights since we were on a 3 week long vacation, definitely would have upgraded looked back. Would stay at this very nice hotel again!
Justin, ca3 night trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Very Good8.0
4 out of 5
Regular deluxe room is a bit small,We did not upgrade cause it was a bit expensive. Service is usual excellent at all dept. Hotel is not new and carpet needs replacing. Since this is the cheapest Shangrila I have stayed in and thus I gave it a 4 out of 5.
Alfred, ca1 night romance trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Exceptional10.0
Always perfect :)
Never anything negative to say about this one. They always smash it out of the park!!!
Ben, th1 night trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Exceptional10.0
Great service
Room was clean except for the decor was dated. Service was great, I checked in on my birthday and they sent a complimentary birthday cake to my room. Staff was always friendly, courteous and polite.
A Traveler, sg1 night trip
Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur
Good6.0
its well maintained but hotel needs some renovation in the rooms.
A Traveler, gb1 night trip

See all reviews

Shangri-La Hotel - Kuala Lumpur, Kuala Lumpur

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