Kimpton Sir Francis Drake Hotel, San Francisco

Treat yourself to a stay at the Drake. Absolutely everything you’d expect

I came here for my birthday weekend so I cam for leisure. My stay was pretty good. I knew this was an old hotel but the room I had was pretty updated. I could tell they just went through a renovation recently. Staff were generally nice which I would expect from any hotel no matter what the star rating is. The only staff I noticed that didn't level up was the front desk agent who didn't seem in a mood when she checked me in. I was in the hotel industry myself and I know well enough that this agent performed well below any hotel standard regardless of the star rating. I originally booked one night but I had to stay over another night because I got really sick and was not well enough to travel on my check-out day. I booked the extra night via hotels.com and the front desk agent was nice enough to keep me in the same upgraded room though I know that they weren't at maximum occupancy that night and that any hotel would extend the same courtesy. My only comment about that was, the front desk agent could have recognized the fact that I was sick, and asked if I needed anything like meds maybe? Again I was in the hotel industry for a very long time so I know how the staff should take care of their guests. It's called hospitality for a reason right? Anyway generally the stay was good. Not exceptional, but I could say I'd stay here again.

Walls are paper thin. Service was wonderful.

It’s always the first place I look at when booking in San Francisco! On occasion the price is too high, but if not it’s where we stay. Close to our favorite restaurants, easy walk to BART, great wine hour and friendly service.

We enjoyed our stay and location! Our room had a great view. We’ll come back again We