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The Victoria Falls Hotel

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Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Minibar, in-room safe, desk, free WiFi

Overview of The Victoria Falls Hotel

The Victoria Falls Hotel

5-star property
Luxury hotel with spa, near Victoria Falls National Park

9.0/10 Superb

322 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Bar
Map
1, Mallet Drive, Victoria Falls
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Business center
  • Airport shuttle
  • Area shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Living room
  • Television
  • Garden

Room options

About this area

Getting around

  • Victoria Falls (VFA) - 22 min drive
  • Livingstone (LVI) - 46 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
Map

About this property

The Victoria Falls Hotel

5-star luxury hotel in the historical district
A roundtrip airport shuttle, a poolside bar, and a terrace are just a few of the amenities provided at The Victoria Falls Hotel. Treat yourself to a facial or a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and more. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with pool umbrellas
  • An area shuttle, an area shuttle, and a 24-hour front desk
  • Wedding services, massage treatment rooms, and a front desk safe
  • A banquet hall, a gift shop, and free newspapers
  • Guest reviews speak highly of the location
Room features
All guestrooms at The Victoria Falls Hotel feature thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • TVs with satellite channels
  • Childcare services, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 161 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Use of nearby fitness center
  • Ecotours nearby
  • Golfing nearby
  • Rafting nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1904
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Piano
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages

  • English

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is open daily.

Dining

Livingstone Room - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Jungle Junction - This restaurant specializes in African cuisine. Guests can enjoy drinks at the bar.
Stanley's Terrace - This restaurant specializes in international cuisine and serves light fare only.
Stanley's - Onsite bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Victoria Falls Hotel is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per person (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Victoria Falls
Victoria Falls Hotel
The Victoria Falls Hotel Hotel
The Victoria Falls Hotel Victoria Falls
The Victoria Falls Hotel Hotel Victoria Falls

Frequently asked questions

Does The Victoria Falls Hotel offer free cancellation for a full refund?
Yes, The Victoria Falls Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Victoria Falls Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Victoria Falls Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Victoria Falls Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Victoria Falls Hotel?
Sorry, there's no onsite parking at The Victoria Falls Hotel.
Is airport shuttle service offered by The Victoria Falls Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per person one way.
What are the check-in and check-out times at The Victoria Falls Hotel?
You can check in from 2 PM - midnight. Check-out time is 10 AM.
What is there to do at The Victoria Falls Hotel and nearby?
Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Victoria Falls Hotel also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near The Victoria Falls Hotel?
Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include The Palm Restaurant (6-min walk), Three Monkeys (7-min walk), and Lola's Tapas and Carnivore Restaurant (8-min walk).
What's the area around The Victoria Falls Hotel like?
The Victoria Falls Hotel is a short 1-minute walk from Victoria Falls National Park and 16 minutes' walk from Victoria Falls. Our travelers say the local area is very safe.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

6.7/10

Eco-friendliness
Write a review

10/10 Exceptional

Everything you hear about it....
Place is amazing and its everything you hear about it.... staff is amazing. Food and beverage is great... the grounds are manicured to profection... views are incredible.
Jason, 1-night trip
Verified Hotels.com guest review

6/10 Good

Cornelia, 3-night trip
Verified Expedia guest review

2/10 Poor

Dikshita, 2-night trip
Verified Expedia guest review

4/10 Fair

E, 1-night trip
Verified Hotels.com guest review

8/10 Very good

IoM
mazing location. Hotel a little tired and could benefit from a clean up
Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location a big plus, historical charm , staff excellent provided service
3-night family trip
Verified CheapTickets guest review

6/10 Good

Public rooms were amazing, but the size of the bedroom was disappointing to say the least! Not busy and not offered an upgrade! Pity really as everything else was as expected
Lucy, 2-night romance trip
Verified Ebookers guest review

8/10 Very good

3-night trip
Verified Expedia guest review

6/10 Good

The VF Hotel was highly over priced and over rated.The carpets needed to be replaced and the bathroom tiles are old with screws holding some of them together. The towels are low quality thin and old. The air conditioner works but very loud, had to shut it off while sleeping. The breakfast buffet was average but the terrace café was good. There were no small tables to set your drinks down at the pool. Would only give a 4 star because of the location.
1-night romance trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review