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Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

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In the heart of Biarritz, Hôtel du Palais Biarritz offers a luxurious retreat with a poolside bar, shopping on site, and 3 restaurants serving French cuisine. Enjoy yoga classes at the gym or indulge in spa treatments like facials and aromatherapy. With free in-room WiFi and helpful staff praised by guests.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
The current price is CA $1,415
CA $1,580 total
includes taxes & fees
Aug 17 - Aug 18

Why we love this property

Beach palace getaway
Waterfront palace sits directly on a white sand beach. Bay views enhance dining at the ocean-view restaurant. Nearby adventures include sailing and surfing.
Work and play palace
Palace in city center offers beachfront views. Business travelers enjoy meeting rooms and 24-hour services. Spa provides relaxation.
Culinary paradise
Savor French cuisine with ocean and pool views across 3 restaurants. A bar and cafe complete this culinary paradise, with full breakfast to start the day.

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, 1 King Bed, Beach View

A neatly arranged bedroom with a large bed, a chair, a bedside table, a lamp, and a framed picture on the wall.

Room, 1 King Bed, Beach View

10.0 out of 10
Exceptional
(4 reviews)
  • Beach view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Beach View

A hotel room with two beds, a desk, a chair, a chandelier, and a framed picture on the wall.

Room, 2 Twin Beds, Beach View

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Ocean View

A bedroom with a large bed, a chair, a desk, and a chandelier.

Deluxe Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

A bedroom with a large bed, a chair, a desk, and a chandelier.

Deluxe Room, 2 Twin Beds, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Ambassador Suite

A hotel room with a large bed, a chair, a small table, and a chandelier.

Ambassador Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, and a framed picture on the wall.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a nightstand with a lamp, a chair, and a small table with a phone and a clock.

Deluxe Room, 2 Twin Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms

A spacious bedroom with a large bed, a television, a desk, and a chair.

Family Suite, 2 Bedrooms

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Imperial Suite

A bedroom with a large bed, a bench, a nightstand, a chair, and a window with curtains.

Imperial Suite

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, a bench, a nightstand with a lamp, a chair, and a mirror on the wall.

Junior Suite

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Ocean View

A hotel room with a bed, a brown sofa, a round coffee table, a chair, a TV, and a chandelier.

Junior Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A neatly arranged hotel room with a bed, bedside tables, a chair, a window with curtains, and a framed picture on the wall.

Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a chair, a small table with flowers, and a balcony with curtains.

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Cruise Liner Collection)

A hotel room with a large bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Deluxe Room, 1 King Bed (Cruise Liner Collection)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Twin Beds (Ambassador, Cruise Liner Collection)

A coastal view with a lighthouse, beach, and buildings in the background.

Suite, 2 Twin Beds (Ambassador, Cruise Liner Collection)

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Rooftop)

A hotel room with a large bed, a desk with a chair, a television, a window with curtains, and a painting on the wall.

Suite, 1 King Bed (Rooftop)

  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Imperial)

A hotel room with a round table, two chairs, a sofa, a television, and a painting on the wall.

Suite, 2 Bedrooms (Imperial)

  • Ocean view
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Palais)

A room with a round table, two chairs, a sofa, and a small table.

Suite, 1 King Bed (Palais)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Cruise Liner Collection)

A hotel room with a large bed, a nightstand with a lamp, a chair, and a small table.

Junior Suite, 1 King Bed (Cruise Liner Collection)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Beach View

A hotel room with a bed, a brown sofa, a round coffee table, a chair, a TV, and a chandelier.

Junior Suite, Beach View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for 1 K CLASS BCH VW

Interior

1 K CLASS BCH VW

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 K DLX CRUISELN

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

1 K DLX CRUISELN

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 KG CLASSIC DLX

Frette Italian sheets, premium bedding, Select Comfort beds, minibar

1 KG CLASSIC DLX

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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9.4 out of 10, Exceptional, 70 reviews
The price is CA $694
CA $787 total
includes taxes & fees
Aug 16 - Aug 17
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About the area

Map
1 Avenue de l'Impératrice, Biarritz, Pyrenees-Atlantiques, 64200

What's nearby

  • Grand Beach - 2 min walk - 0.2 km
  • Casino Barriere - 8 min walk - 0.7 km
  • Biarritz City Hall - 8 min walk - 0.7 km
  • Biarritz Lighthouse - 11 min walk - 1.0 km
  • Biarritz Aquarium - 15 min walk - 1.3 km

Getting around

  • Biarritz (BIQ-Pays Basque) - 12 min drive
  • San Sebastian (EAS) - 37 min drive
  • Guethary Station - 12 min drive
  • Biarritz Station - 12 min drive
  • Jatxou Station - 18 min drive

Restaurants

  • ‪Dodin - ‬7 min walk
  • ‪Hôtel du Palais - ‬1 min walk
  • ‪Jack The Cockerel - ‬4 min walk
  • ‪Bleu Cafe - ‬5 min walk
  • ‪Le Sunset - ‬2 min walk

About this property

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

  • Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is a great choice for your beach stay in Biarritz, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Terrasse, one of 3 restaurants, serves French cuisine and is open for lunch and dinner. Other highlights at this luxurious palace include a poolside bar, a fitness center, and a hot tub. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 142 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite self parking (EUR 30 per day; includes in/out privileges)
    • Uncovered onsite valet parking (EUR 30 per day)
    • Wheelchair-accessible parking on site
    • Limited self and valet parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Shopping
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1854
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Individually decorated

Freshen up

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the palace's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

La Terrasse - Overlooking the ocean, this restaurant specializes in French cuisine and serves lunch and dinner.
Le Sunset - This poolside restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Le Salon - Overlooking the ocean and garden, this café specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
La Rotonde - Overlooking the ocean, this restaurant specializes in French cuisine and serves brunch and dinner. Open daily.
Le Bar Napoleon III - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 7.06 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 50 to 50 for adults, and EUR 25 to 25 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 100.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 65 per pet, per night

Parking

  • Uncovered self parking costs EUR 30 per day with in/out privileges
  • Uncovered valet parking costs EUR 30 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

du Palais Imperial
du Palais Imperial Biarritz
Hôtel du Palais Imperial Resort
Hôtel du Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Hôtel Palais Imperial Resort Biarritz
Palais Imperial Biarritz
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel Palais Imperial Resort
Palais Imperial
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Palais Imperial Biarritz

Frequently asked questions

Does Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offer free cancellation for a full refund?

Yes, Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Yes, cats and dogs are welcome. There's a charge of EUR 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Yes. Self parking costs EUR 30 per day. Valet parking costs EUR 30 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

No, this palace doesn't have a casino, but Casino Barriere (7-min walk) is nearby.

What is there to do at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?

Yes, there are 3 onsite restaurants, featuring French cuisine, garden views, and poolside dining.

What's the area around Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt like?

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is located on the boardwalk/promenade, a short 5-minute walk from Bay of Biscay and 3 minutes' walk from Grand Beach.

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Reviews

Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant, La Rotonda, served excellent food with delicious homemade pastries and offered a superb breakfast with a fantastic sea view. (8 reviews)
  • The hotel is located right on the beach with stunning views and easy access to the sand. (5 reviews)
  • Breakfast was described as excellent, superb, and truly perfect by multiple guests. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Location
Beach
Food
Ocean
Restaurant
Spa
History

Reviews

Verified

10/10 Exceptional

Beautiful property, great location, helpful staff
Jessica, 3-night trip
Verified

10/10 Exceptional

The staff were marvellous
Michael, 4-night trip
Verified

10/10 Exceptional

Magical stay at hotel du Palais! We had a beach view room on the 4th floor and could not have been happier. Luxury at its best!
Wendy, 2-night trip
Verified

10/10 Exceptional

Beautiful location overlooking the beach and ocean. Hotel is equally exceptional with wonderful staff and the property is historic and maintained as if were built within the last year.
George, 1-night trip
Verified

10/10 Exceptional

Amazing property!!! Can’t say enough good things. Staff was top tier and fabulous food. Will definitely stay again!
Michael, 2-night trip
Verified

10/10 Exceptional

Phenomenal Hotel! Property overlooking the ocean with an incredible staff. Beautiful pool and spa. Special thanks to Laura the hotel manager and Benjamin our concierge for outstanding service in every regard!
Diane, 3-night trip
Verified

10/10 Exceptional

Every single employee is great. The food is fantastic. That sunday brunch iw a spectacle. The rooms could not be better. Without a doubt next visit we will also stay at du Palais Biarritz. Employees like Alvaro at front desk and Adrian at luggage, main door. They were very kind and helpful
Fernando, 2-night trip
Verified

10/10 Exceptional

Beautiful place in great location with excellent service and amazing views
Alla, 6-night trip
Verified

10/10 Exceptional

One of the most exquisite, luxurious and extraordinary hotels in which we have ever stayed!
Christopher, 2-night trip
Verified

10/10 Exceptional

The Hotel Building was amazing!!! The staff were all very helpful and supportive.
malcolm, 5-night trip
Verified

10/10 Exceptional

Historic Place

Marvelous stay in an historic place where everything is beautiful
Esteban, 6-night trip
Verified

10/10 Exceptional

Beautiful historic site with idyllic ocean views. Top quality restaurant.
Ray, 1-night trip
Verified

10/10 Exceptional

Extraordinary!! Fabulous hotel. Outstanding accommodation and service.
MARY, 2-night trip
Verified

10/10 Exceptional

Exceptional experience One of the best hotel by the beach Hotel with great location, history and beautiful interior design. I can’t wait to be back there again.
Agnieszka, 1-night trip
Verified

10/10 Exceptional

Exceptional service, highly welcoming staff, and an unbeatable location. The rooms are stunning and spacious, and dining here is truly a memorable experience. I will come back again.
Agnieszka, 2-night trip
Verified

10/10 Exceptional

Check in and room upgrade was delightful. Courteous staff, kindness to my dog, and generous hospitality all around. Happy to return!
Micaela, 1-night trip
Verified

10/10 Exceptional

All the staff and in particular Emma of the Concierge have been great and very helpful in sorting out a problem and getting us to the airport when our rented car had broken down. Many thanks again
Paolo, 2-night trip
Verified

10/10 Exceptional

W O W

Simply outstanding w a breathtaking view
Torbjörn, 1-night trip
Verified

10/10 Exceptional

I have stayed several times here, almost everytime I've been to Biarritz, and the reception has always been courteous and professional. The rooms have always been beautiful and luxuriously well appointed. Each arrival has been lovely, with reception, check in, car and luggage, and in all my stays, there was only one problem, that was quickly, and graciously, resolved. The hotel is right on the beach, and it's an easy walk down to dig your toes in the sand! It has become a welcome refuge.
Micaela, 1-night trip
Verified

10/10 Exceptional

The property, from architecture to experience, is all about luxury. From the initial greeting to departure, the entire stay was lovely. I had a beautiful room with 5 (or 6?) floor to ceiling windows, a bathtub (💖), and twin beds. We were welcomed with champagne and lemon cookies, and the complimentary teas were delicious and high quality. The welcome for my little dog was sweet and beautiful. And although the chef has recently changed, the wait staff is knowledgeable, refined, and gracious. My thanks to Nisma, Denis, and others at reception, to Pierre and Christophe, the voituriers, and to the young lady who engraved the little dog tag for Rambo, many thanks!
Micaela, 1-night trip
Verified

6/10 Good

We stayed for 3 nights. I am a Expedia platinum member and they had an upgrade available but the check in staff couldn’t agree with each other to give us upgrade. The big elderly lady with big black glasses was rude and obnoxious refused that France didn’t care about Expedia members, only if I booked with AMX I could get upgraded. Room was ok, bathroom was very small, for $1000 a night not worth it at all. The view of the beach was nice which we paid for it, otherwise very old dated hotel but looks glamorous. Our friends had a large suite but they were not happy with the smell of old dated wood. Service was ok, staff , most of them as rude as they could be. Breakfast was good but again staff are rude and slow. Dinner was good but not great for a Michelin star. Area around the hotel are nice and charming, lots of shops and restaurants. Overall it would be a nicer stay if there wasn’t so much attitude around.
Farahnaz, 3-night trip
Verified

10/10 Exceptional

Great breakfast and super friendly staff
Mikael, 7-night trip
Verified

10/10 Exceptional

This was one of the most beautiful hotels I’ve ever been to. The food was amazing and the staff lovely. Will be back
Jackie, 2-night trip
Verified

10/10 Exceptional

This hotel can only be described as wonderful and perfect in every detail and the staff friendly, and professional still giving you a friendly home away from feeling.
Roland, 1-night trip
Verified

10/10 Exceptional

Great breakfast and lovely staff
victoria, 1-night trip