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All properties in Puerto Vallarta, Jalisco, Mexico
All properties in Puerto Vallarta, Jalisco, Mexico

Krystal Vallarta, Puerto Vallarta

3-star3 stars
Great for familiesThis property has good facilities for families.
Avenida Las Garzas, Puerto Vallarta, JAL, 48300, Mexico

3-star beachfront resort with spa, near Cruise Ship Terminal
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,659 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Beach
Beautiful beach
Food
Food could be better
Wellness
Wellness & sports facilities could be improved

Krystal Vallarta, Puerto Vallarta

from $108 CAD
  • Standard Ocean View
  • Standard Garden View
  • Deluxe Room, Mountain View
  • Deluxe Room, Sea View

What’s around Krystal Vallarta, Puerto Vallarta

Landmarks

  • On the beach
  • Cruise Ship Terminal - 9 min walk
  • La Isla - 10 min walk
  • Playa Las Glorias - 23 min walk
  • El Faro Lighthouse - 37 min walk
  • Camarones Beach - 44 min walk
  • Malecon - 2.8 mi / 4.4 km
  • Bay of Banderas - 2.8 mi / 4.5 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 388 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach towels
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Health club
Working away
  • Business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Krystal Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Entertainment
  • Onsite live performances
  • Theme parties

Not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Room service
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Spa tub
  • Fitness classes on site

Nearby

  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Krystal Vallarta, Puerto Vallarta’s small print

Also known as

  • Krystal Vallarta Resort
  • Nh Krystal Vallarta
  • Krystal Vallarta Hotel
  • Krystal Vallarta Resort
  • Krystal Resort
  • Krystal Resort
  • Krystal Vallarta
  • Krystal Hotel Puerto Vallarta
  • Krystal Puerto Vallarta Hotel Puerto Vallarta
  • Krystal Resort Puerto Vallarta
  • Nh Hotel Puerto Vallarta
  • Nh Hotels Puerto Vallarta
  • Nh Krystal Puerto Vallarta

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs MXN 50 per day

Breakfast costs between MXN 180 and MXN 300 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Puerto Vallarta, Jalisco, Mexico

Recent reviews

Good 7.0 From 730 reviews

Poor 2.0
Bad Experience
It got off to a bad start when they did not have the room type I reserved when we arrived. It took me another 4 days to get another chair so we could both sit on the balcony. The worst part of the experience is that they accepted no cash. So if you wanted a coffee or a beer you had to pay for it with a credit card!! You can forget about getting near the pool or getting a chair at the beach bar. All of the pool loungers have towels and other personal stuff on them by 7:00 AM by the same people everyday. The beach bar only has about 7 table and 28 chairs so it is almost impossible to get a chair as everybody that can't get near the pool sits there all day. The only food available is from the buffet which is expensive and of very poor quality. No where can you just grab a burger or sandwich. In fact, there are no restaurants in the immediate vicinity. And as there is not a bar and no entertainment the place shuts down by 9:00 every evening. Probably so they don't have to give the all inclusive patrons free drinks all night. Overall not a pleasant experience. I would not stay there again.
Wayne, caRomance trip
Very Good 8.0
Good place/couple of nights/connect with friends
The walls are not sounds-proof so if you have noisy neighbors who like the tv loud it’s a bit annoying. The casing on the bottom of our door screeched horribly whe it was opened so it was impossible for the early riser to sneak out in the morning withour waking up the still sleeping partner. The serving staff at the restaurant closer to the ocean although friendly were a bit scattered and slow. Also if you are frightened or annoyed by birds there are many at this outdoor restaurant, they do try to keep them shooed away but it’s a losing battle. Quite basic rooms, no coffee pot, had a tiny fridge and microwave tho. These minor annoyances didnot affect the fine time we had with friends.
Janet, ca2 night trip with friends
Very Good 8.0
Old style with some new.
We had a room on the new tower. The rest of the total is old style Mexican. The food is average. Staff is friendly.
Paul, ca7 night family trip
Good 6.0
Food wasn’t the best. The location and pools were awesome.
Andrew, ca5 night romance trip
Exceptional 10.0
Excellent
Great service, good food ... they are flexible and Krystal hotel staff works really hard to accommodate and make sure u have an excellent vacation ... loved it I will come back for sure ...
Iven, ca6 night family trip

Krystal Vallarta, Puerto Vallarta

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