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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico

Krystal Vallarta, Puerto Vallarta

3.5-star beachfront resort with beach bar, near Cruise Ship Terminal

  • Free WiFi
From
$112 CAD

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  • Krystal Vallarta, Puerto Vallarta
  • Krystal Vallarta, Puerto Vallarta
  • Poolside Bar
  • Pool
  • Krystal Vallarta, Puerto Vallarta
Krystal Vallarta, Puerto Vallarta. Image 1 of 57
1 / 57Krystal Vallarta, Puerto Vallarta
Avenida Las Garzas, Puerto Vallarta, 48300, JAL, Mexico
6.8.Good.
  • The resort it’s self is very pretty. The grounds are impressive for the money. This…

    Jan. 24, 2021

  • They didn't respect the rate we had booked through expedia and charged us an additional…

    Dec. 31, 2020

See all 884 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Transportation options
Walkable
Quiet
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 388 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • 4 outdoor pools
  • Breakfast available

Feel at home

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Private bathroom

What’s around

  • In South Hotel Zone
  • Cruise Ship Terminal - 9 min walk
  • Hotel Zone Beach - 5 min walk
  • Puerto Mágico - 7 min walk
  • La Isla - 10 min walk
  • Plaza Caracol - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, Ocean View
  • Standard Room, Garden View
  • Deluxe Room, Mountain View
  • Deluxe Room, Sea View
  • Standard Room, 1 King Bed, Garden View
  • Standard Room, 1 King Bed, Ocean View
  • Deluxe Room, 1 King Bed, Mountain View
  • Deluxe Room, 1 King Bed, Sea View

What’s around

Landmarks

  • In South Hotel Zone
  • Cruise Ship Terminal - 9 min walk
  • Hotel Zone Beach - 5 min walk
  • Puerto Mágico - 7 min walk
  • La Isla - 10 min walk
  • Plaza Caracol - 13 min walk
  • Playa Las Glorias - 26 min walk
  • Vallarta Casino - 27 min walk
  • El Faro Lighthouse - 37 min walk
  • Camarones Beach - 44 min walk
  • Bay of Banderas - 2.4 mi / 3.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 6 min drive
Profile: North Hotel Zone

Profile: North Hotel Zone

When staying in North Hotel Zone, don’t be surprised to see people horseback riding along Playa de Oro. To fulfill your own vacation fantasies, stroll Marina Vallarta for vendors offering fishing charters, sailing excursions, and sunset cruises.

North Hotel Zone in central Puerto Vallarta has a tendency to turn vacationers into night owls thanks to restaurants that provide live music, $1 drinks, bacon-wrapped shrimp, and plenty of people to watch. Whether you’re in the mood for craft beers, fish and chips, or just a light bite, you’ll find it here.

map
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Avenida Las Garzas, Puerto Vallarta, 48300, JAL, Mexico

At a glance

Hotel size

  • This hotel has 388 rooms

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 50 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Room service (during limited hours)

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Playground on site
  • Golfing nearby
  • Beach towels

Working away

  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 3600
  • Conference space size (meters) - 334

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Breakfast costs between MXN 180 and MXN 300 per person (approximately)

Children and extra bedsPay at property

  • In-room babysitting is available for an extra charge

ParkingPay at property

  • Self parking costs MXN 50 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Krystal Vallarta Resort
  • Nh Krystal Vallarta
  • Krystal Vallarta Hotel
  • Krystal Vallarta Resort
  • Krystal Resort
  • Krystal Vallarta Resort
  • Krystal Vallarta Puerto Vallarta
  • Krystal Vallarta Resort Puerto Vallarta
  • Krystal Resort
  • Krystal Vallarta
  • Krystal Hotel Puerto Vallarta
  • Krystal Puerto Vallarta Hotel Puerto Vallarta
  • Krystal Resort Puerto Vallarta
  • Nh Hotel Puerto Vallarta
  • Nh Hotels Puerto Vallarta
  • Nh Krystal Puerto Vallarta

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Krystal Vallarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 50 per day.
  • Yes, there are 4 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include La Vaca Argentina (7-min walk), el oasis Del holi (7-min walk), and Pizzeria La Dolce (7-min walk).
  • No, this resort doesn't have a casino, but Vallarta Casino (3-min drive) is nearby.
  • Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in one of the 4 outdoor swimming pools or use the resort's other amenities, which include 2 bars and a fitness center. Krystal Vallarta also has a garden.
6.8.Good.
  • 8.0.Very Good

    Great location Right on the beach Resort amenities Although we were there just overnight during the Coronavirus & most of the restaurants & pools were closed the staff was still accommodating & very pleasant

    1 night trip, Mar. 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    When we arrived they had us in a tower on the 15 th floor. All new and lovely but I don’t like heights lol the promptly gave us a new room (that they let us look at first) that was in the older building. It was perfect for us! It was spacious, clean, and came with a little fridge! (We did not do the all inclusive so we went to Walmart and bought some staples so it was nice to have a fridge!) vicktor the bellman went over and above his job.. we needed a few extra things in our room and he promptly got them for us! The pools were clean and refreshing. There are three pools and we spent most of the time by the family pool because the other pool was for the younger party crowd and we just wanted quiet. The grounds were clean and everyone was so friendly. Would stay again!

    8 night romance trip, Mar. 6, 2020

    Verified Expedia guest review

  • 6.0.Good

    Our room was OK in the tower. very basic but it was recently remodeled. Our 2 biggest disappointments are 1) we didn’t get the room category we paid for - especially when we’re only staying for two nights and 2) we were given an adjoining room which was very loud and we were that we wldnt be moved unless the neighbors didn’t follow the 10pm quiet policy. So we just put up with it. We had a la carte breakfast both mornings, ordered the same two dishes and both times they were prepared differently. It was good tho. The pool area gets messy at lunch time with stray napkins etc and no clean up. The pool towels are very worn and all frayed. The grounds are well kept however. There are no beach amenities like use of kayak or boogie boards. Overall it was just OK. We’ve been to worse. I would not stay for a week and I prob wld not return unless there was a really good deal. Upon check in and check out we were not offered a guest suite to change shower etc and we weren’t asked about our stay at all. We love this area as it’s close to airport and amenities like Starbucks, restaurants etc. This is why we chose this hotel.

    Lisa, 2 night romance trip, Feb. 27, 2020

    Verified Expedia guest review

  • 6.0.Good

    Because we weren't all inclusive the service was not the greatest

    4 night trip with friends, Feb. 27, 2020

    Verified Expedia guest review

  • 6.0.Good

    Very slow check in. 1.5 hours. Staff new. Room had a smell the hold time checked in. Room were freezing cold. could not control air conditioner.

    2 night trip with friends, Feb. 25, 2020

    Verified Expedia guest review

  • 6.0.Good

    Just being truthful!

    I have been traveling through Vallarta for 25 years and have stayed at the Krystal many times before years ago. Now they have a mini pool for adults and unless you get up at 6:00 am you will never get a chair, I sat on the poolside until a guy who was an all inclusive guest and so drunk broke out with a nosebleed as he went in and then puked in the water so that pretty much stopped my desire to be in the mini pool, the food offerings were regular at best, waiters were the best part, my room had a big cracked tile at the entrance way to the bathroom and almost cut open my foot which I reported to the administration to no avail. No repair happened. The Krystal does not compare to the competition between the port down to the Malecón, makes me sad as it was a great resort before! I have been in every hotel between the port and the malecón and many multiple times over the 25 years so I feel I can place judgement!

    3 night business trip, Feb. 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    There are lots of little things like the fact that the gym was out of water 12 of the 13 days that I worked out and some of the stations were broken. Little things like that but hey this is Mexico and it's not a 5-star resort and it has decent value in it's price point IMO. We LOVED the grounds and the pool lay-out and the wonderful, big beach. It had a relaxed feel unlike some resorts that seem to have guards everywhere. Our room was clean and modern and we were very happy with everything!!

    Scotty, 12 night romance trip, Feb. 17, 2020

    Verified Expedia guest review

  • 6.0.Good

    This resort is great in terms of its beauty, landscaping, and buildings. However, that doesn't make up for the glaring shortcomings. First the dinner buffet..... terrible (and we aren't foodies by any stretch). Pasta night featured watery Alfredo sauce and runny bolognaise. Those were put together by the "chef". The food in the heat racks looked inedible. At breakfast, the "hash browns" were semi-fried mashed potato from the night before that nobody ate then or in the morning. I will say we enjoyed the fresh sandwich bar at lunch, which was the food highlight. The red wine was a bottom-of-the-barrel Chilean something or other that tasted borderline skunky. Couldn't drink it. Poolside and beachside, the lack of loungers is alarming. If you don't have a towel out to reserve them by 7 am, forget it. The resort needs more beach and pool loungers. Our room in the tower was ok, no complaints there. It was clean and on the first floor. Suffice it to say, I won't stay at the Krystal Vallarta again.

    1 night romance trip, Feb. 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    mold, beach chairs are in very poor condition. Very limited amount of beach chairs & Palapa's A major problem

    14 night trip with friends, Feb. 14, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Very nice modern room but the only negative thing is that there wasn’t any dresser to put your clothes away. The included breakfast was very good.

    Lorraine, 9 night trip, Feb. 13, 2020

    Verified Expedia guest review

See all 884 reviews