Guests
All properties in Swansea, Wales, United Kingdom

Mercure Swansea Hotel, Swansea

4-star hotel with indoor pool, near Liberty Stadium

  • Free WiFi and free parking
From
$83 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Spa
  • Spa
  • Indoor Pool
  • Family Room, Multiple Beds (Classic) - Bathroom
  • Spa
Spa. Image 1 of 49
1 / 49Spa
Phoenix Way, Swansea, SA7 9EG, Wales, United Kingdom
8.0.Very Good.
  • Nice hotel reasonably priced, good little swimming pool. Was only 1 person on reception…

    Oct. 2, 2021

  • The hotel was lovely, receptionist was extremely helpful as were all the staff we…

    Oct. 1, 2021

See all 323 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Safe
Convenient
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 119 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 indoor pool
  • Breakfast available
  • Health club

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Llansamlet
  • Liberty Stadium - 35 min walk
  • St. Joseph's Cathedral - 2.6 mi / 4.2 km
  • Dylan Thomas Centre - 3.1 mi / 5.1 km
  • Swansea Beach - 4.5 mi / 7.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double Room, 1 Double Bed
  • Family Room, Multiple Beds (Classic)
  • Classic Room, 2 Single Beds
  • Privilege, Double Room, 1 Double Bed

What’s around

Landmarks

  • In Llansamlet
  • Liberty Stadium - 35 min walk
  • St. Joseph's Cathedral - 2.6 mi / 4.2 km
  • Dylan Thomas Centre - 3.1 mi / 5.1 km
  • Swansea Beach - 4.5 mi / 7.2 km

Getting around

  • Cardiff International Airport (CWL) - 51 min drive
  • Llansamlet Station - 3 min drive
  • Skewen Station - 6 min drive
  • Swansea (WSS-Swansea Train Station) - 6 min drive
map
See on map
Phoenix Way, Swansea, SA7 9EG, Wales, United Kingdom

At a glance

Hotel size

  • This hotel has 119 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • Indoor pool
  • Fitness facilities
  • Sauna
  • Health club

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4564
  • Conference space size (meters) - 424

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • French
  • German
  • Welsh

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Brasserie - This brasserie serves breakfast and dinner. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of GBP 15.00 per pet, per stay

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Hotel Mercure Swansea
  • Mercure Swansea Hotel Hotel
  • Mercure Swansea Hotel Swansea
  • Mercure Swansea Hotel Hotel Swansea
  • Mercure Hotel Swansea
  • Mercure Swansea
  • Mercure Swansea Hotel
  • Swansea Mercure
  • Swansea Mercure Hotel
  • Mercure Swansea Hotel Swansea
  • Mercure Swansea Wales
  • Ramada Swansea

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Mercure Swansea Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per stay. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, The Brasserie. Nearby restaurants include Wyevale (11-min walk), Dylan Thomas (14-min walk), and Smiths Arms (14-min walk).
  • Mercure Swansea Hotel has an indoor pool and a sauna, as well as a health club and a garden.
8.0.Very Good.
  • 4.0.Fair

    poor

    Hotel a bit dated. clean and tidy, but stayed for two nights, room not serviced at all, didn't even replenish the tea and coffee. apparently due to covid, this doesn't represent quality service in my opinion.

    Paul, 2 night trip, Sep. 18, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing hotel room, would not recommend

    I stayed for a full week with work, the reception and restaurant/bar area is lovely and stylish and clean. Food is tasty and good portion sizes. The gym is disappointing. It’s unclean, very scruffy and too hot as the space is shared with the small pool. The bedroom (standard double) was even more so disappointing. Comfortable bed but that’s about it. The bathroom felt dirty and needs ripping out and starting again with a whole new bathroom. I stay away every week with work and this was the worst hotel room I’ve stayed in. Considering I spent £87 per night - I expected a whole lot more in terms of quality of the hotel room.

    4 night business trip, Sep. 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Lovely break away

    Me and my hubby took a short breakaway to here and although we found the location a little remote to where we wanted to be, we were very pleasantly surprised by the area. The hotel is a little dated and could do with a revamp. We found the staff are so welcoming and professional, they are very accommodating and nothing too much trouble. We stayed in a superior double and it was clean but could do with a little extra dusting. We felt safe and the use of masks is a personal choice. Would go back.

    Jakki, 2 night trip, Sep. 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Place to stay

    Spent 2 nights at this hotel whilst visiting family in the area. The hotel was extremely clean and the staff helpful. We brought our dog with us and he was catered for with a small walking area just outside our room. The breakfast was excellent. Would definitely recommend, in fact have booked again for our next visit.

    Donna, 2 night family trip, Aug. 28, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I booked two rooms and I paid £365.00 for night and I think it was waste of money because rooms were not clean and it’s so hot at night we couldn’t sleep I have ask if they have better rooms with AC but she said we are full.swimming pool was close so over all I won’t recommend this hotel

    1 night family trip, Aug. 27, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The hotel is very dated and tired looking especially in the bedrooms. Expensive for what you get

    1 night trip, Aug. 22, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Generally impressive, let down by minor details.

    The room was comfortable and big enough for a family of 4. There didn't appear to be plug holes beside the bed, which was inconvenient for phone-charging. Breakfast was impressive - lots of choice and tasted good. The make-you-own waffles was a nice touch that I haven't seen elsewhere. Dinner was tasty - but they kept not bringing the promised "snacks" for the children's meal and they changed the ingredients of the brownie (added nuts) from one day to another, without warning. The pool was good for young children, learning to swim, as it wasn't too deep or wide - but being small meant it felt a bit cramped if there were more than a handful of people in it. It was also a bit dirty - lots of other people's hair floating in it and a tissue of some description. The flip-side of this was that it was closed for cleaning on our last morning, so we missed out on the final swim we'd been looking forward to.

    Jason, 2 night family trip, Aug. 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Swimming pool cleanliness

    Swimming pool was not very clean, hairs everywhere and still there the next day.

    N, 3 night family trip, Aug. 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Room was very good and clean. Breakfast could have been little better.

    Tushar, 2 night family trip, Aug. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice and clean hotel

    Eyitayo, 2 night family trip, Aug. 16, 2021

    Verified Hotels.com guest review

See all 323 reviews