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1 room, 2 adults

The Ritz-Carlton, Chicago, Chicago

5-star5 stars
160 E Pearson Street, Chicago, IL, 60611, United States of America

Luxury hotel with full-service spa, connected to a shopping center, near Water Tower Place
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Food
Delicious food
Bar
Bar is awesome
Cleanliness
Could use a good cleaning

The Ritz-Carlton, Chicago, Chicago

from $343 CAD
  • Deluxe Room, 1 King Bed, City View
  • Room, Lake View
  • Room, 2 Double Beds, City View
  • Executive Suite, Michigan Avenue View
  • Water Tower Suite
  • Lakeside Suite
  • Club Room, 1 King Bed, City View
  • Club Room, 1 King Bed, Lake View
  • Club Room, 2 Double Beds
  • Executive Suite, 1 Bedroom (Lounge Access)
  • Club Suite, 1 Bedroom, Lakeside (Lounge Access)

What’s around The Ritz-Carlton, Chicago, Chicago

Landmarks

  • In Near North Side
  • Water Tower Place - 2 min walk
  • Chicago Water Tower - 2 min walk
  • John Hancock Center - 3 min walk
  • Tribune Tower - 11 min walk
  • Wrigley Building - 17 min walk
  • Navy Pier - 18 min walk
  • Chicago Children's Museum - 18 min walk

Getting around

  • Chicago, IL (ORD-O'Hare Intl.) - 35 min drive
  • Chicago, IL (MDW-Midway Intl.) - 30 min drive
  • Chicago, IL (PWK-Chicago Executive) - 43 min drive
  • Millennium Station - 21 min walk
  • Chicago Van Buren Street Station - 29 min walk
  • Chicago Museum Campus-11th Street Station - 11 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Grand Station (Red Line) - 13 min walk
  • Chicago Station (Brown Line) - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 434 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets allowed *

  • Up to 25 lbs

Internet

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Turndown service
  • Premium bedding
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart TV
  • Netflix
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, THE RITZ-CARLTON SPA. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

The Ritz-Carlton, Chicago, Chicago’s small print

Also known as

  • Ritz-Carlton Chicago Hotel
  • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
  • The Ritz-Carlton Chicago (a 4 Seasons Hotel)
  • Ritz Chicago
  • The Ritz Carlton, Chicago
  • The Ritz-Carlton, Chicago Hotel
  • The Ritz-Carlton, Chicago Chicago
  • The Ritz-Carlton, Chicago Hotel Chicago
  • Ritz-Carlton Chicago
  • The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
  • The Ritz-Carlton Chicago (a 4 Seasons Hotel)
  • Ritz Chicago
  • Chicago Ritz-Carlton
  • Ritz-Carlton Four Seasons
  • Ritz-Carlton Four Seasons Hotel
  • Ritz-Carlton Chicago Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 5:30 AM to 10 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs USD 48.00 per day

    Valet parking costs USD 71.00 per night with in/out privileges

    Rollaway beds are available for USD 40 per night

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of USD 100 per pet, per stay

    WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Superb 9.0 From 455 reviews

    Good 6.0
    Good, but there are better in Chicago
    Great beds and room, great area. Difficult to use the new showers, I guess because they are new they were hard to operate and you had to use force. Older people would have trouble climbing in and out of the tub, and it's slippery. Nickel and dime you for everything! Next time I'll stay at the Peninsula, much more grand and opulent.
    Robin, caTrip with friends
    Good 6.0
    Hotel is in the middle of a renovation. Elevators take forever. Does not have a nice lobby or bar area. Very disappointing.
    Helen, ca1 night trip with friends
    Exceptional 10.0
    Superb customer service. My wife and I had a wonderful stay!
    Steven, us1 night trip
    Exceptional 10.0
    Putting on the Ritz :)
    It was the Ritz, as promised. The property is beautiful and the people are hospitable.
    Susan, us1 night family trip
    Exceptional 10.0
    A luxury shoppers paradise!!!
    This place was so amazing. From the moment I pulled up I could tell it would be better than I expected from reading some of the mixed reviews. The main entrance off the street is the lower level but there is another covered entrance. When you enter the lower level doorman greet you and whisk you up to the main entrance/lobby the main light is so decadent and opulent you will feel like it’s show time. This place was so amazing. From the moment I pulled up I could tell it would be better than I expected from reading some of the mixed reviews. The main entrance off the street is the lower level but there is another covered entrance. When you enter the lower level doorman greet you and whisk you up to the main entrance/lobby the main lobby is so decadent and opulent you will feel like it’s show time. When I arrived and the front desk everyone was so happy. I was checked in and they gave me an excellent room. Kanika at the front desk was so nice and professional. She went above and beyond to make sure my stay was special and it was very appreciated. Also Laurel at the concierge was so polite and told me all I needed to know about the main attractions in Chicago for my stay. I could go on and on. But I will say my room was perfect. The views were perfect. The spa, pool and gym were perfect. The food and service was completely 5 star. And the location was a dream. I will definitely be back.
    Bernard, us1 night family trip

    The Ritz-Carlton, Chicago, Chicago

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