Hotel Misión Mazatlan

Photo gallery for Hotel Misión Mazatlan

Primary image
Beach nearby
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Hotel Misión Mazatlan

Hotel Misión Mazatlan

3.0 star property
Mazatlán beach hotel with outdoor pool and restaurant

6.8/10 Good

756 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Avenida Camarón Sábalo 1927, Mazatlán, SIN, 82110
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Business center
  • 7 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service

Choose dates to view prices

About this area

What's nearby

  • In Zona Dorada
  • Mazatlan Aquarium - 15 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 37 min drive

About this property

Hotel Misión Mazatlan

3-star hotel in the heart of Zona Dorada
At Hotel Misión Mazatlan, you can look forward to dry cleaning/laundry services, a bar, and a gym. The onsite restaurant, El Jardín, features Mexican cuisine. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), free newspapers, and smoke-free premises
  • Multilingual staff, a TV in the lobby, and an elevator
  • Guest reviews say great things about the location
Room features
All guestrooms at Hotel Misión Mazatlan have perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LED TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 127 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room, up to 33 lbs)*
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach access
  • Golfing nearby

Working away

  • Business center
  • 7 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

El Jardín - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 195 for adults and MXN 195 for children (approximately)

Pets

  • Pets are allowed for an extra charge of MXN 600 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Fiesta Inn Mazatlan Hotel Mazatlan
Hotel Misión Mazatlán
Hotel Misión Mazatlán Mazatlan
Misión Mazatlán
Misión Mazatlán Mazatlan
Mision Mazatlán Hotel Mazatlan
Mision Mazatlán Hotel
Mision Mazatlán Mazatlan
Mision Mazatlán
Hotel Misión Mazatlan Hotel
Hotel Misión Mazatlan Mazatlán
Hotel Misión Mazatlan Hotel Mazatlán

Frequently asked questions

Does Hotel Misión Mazatlan offer free cancellation for a full refund?
Yes, Hotel Misión Mazatlan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Misión Mazatlan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Misión Mazatlan?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Misión Mazatlan?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of MXN 600 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hotel Misión Mazatlan?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Misión Mazatlan?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Misión Mazatlan and nearby?
Hotel Misión Mazatlan has an outdoor pool and a fitness center.
Are there restaurants at or near Hotel Misión Mazatlan?
Yes, El Jardín offers Mexican cuisine. Nearby restaurants include Los Zarapes (4-min walk), El Paraje The Place (4-min walk), and Restauran Bar la Costa Marinera (4-min walk).
What's the area around Hotel Misión Mazatlan like?
Hotel Misión Mazatlan is located near Playa Brujas, just a short 5-minute walk from Islands and Protected Areas of the Gulf of California and 2 minutes' walk from Chile's Pepper. Travelers say that the hotel is in a great location.

Overall score and ratings

6.8

Good

6.9/10

Cleanliness

7.5/10

Staff & service

6.3/10

Amenities

6.3/10

Property conditions & facilities

6.3/10

Eco-friendliness

6/10 Good

Jesus, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

No maintenance,, faucet leaking,, dirty bathrooms. No air-conditioning in lobby and restaurant.
Maria, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

fernando, 2-night trip
Verified Hotels.com guest review

4/10 Fair

A real mission for us.
The rooms were not as we saw in the pictures. Found two cucarachas. Poor maintenance on the building.
Jose, 3-night trip
Verified Hotels.com guest review

6/10 Good

Staff lost my ID
Staff at front desk lost my ID. Never returned it . Kept saying that it was returned but never did. Poor service in that aspect.She kept blaming other co-worker.
sergio, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Disgusting property
This hotel needs to be permanently closed down. There has been no renovations done in the almost 30 or so years that it has been open. When this property was the Fiesta Inn this was a wonderful property. The management here only cares about collecting money. There is mold in the bathrooms and the dresser drawers are disgusting. The food also around the pool area is disgusting. The staff around the pool like to add items to the bill that were not ordered in the hopes that you will not notice. This hotel needs to be permanently closed down.
3-night trip
Verified Hotels.com guest review

6/10 Good

The room was not clean well,my toliet was liking water i inform 3 times they never came.i pay for wifi and the room was no internet ,i will need to go to the lobby so i can have internet.the employees were nices,everyone so friendly but i think they need to make sure the wifi works and make sure the rooms are clean well.even i found a few bug at the room,this is not the first time i rent a hotel on mazatlan and this one was horrible,sorry for the bad feedback but i dont one someone happen for the same things i did.
Griselda, 2-night family trip
Verified Expedia guest review

4/10 Fair

I loved the ocean view, lots of nice restaurants near by, but i didn't like the building is very deteriorate and very dirty, and the price was very high $153.00 for just one night
Lidia, 1-night family trip
Verified Expedia guest review

4/10 Fair

Condiciones de la propiedad pésimas, viejo y las camas incomodas. La limpieza es pésima
MARTHA IVETTE, 3-night family trip
Verified Expedia guest review

6/10 Good

no fridge in the room, had to ask for toilet paper twice
martin, 8-night trip
Verified Expedia guest review