Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Ottawa, Ontario, Canada
1 room, 2 adults

Sheraton Ottawa Hotel, Ottawa

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
150 Albert St, Ottawa, ON, K1P5G2, Canada

4-star hotel with indoor pool, near Parliament Hill
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Location
Great location
Room
Great room
Value
Fairly good value for money

Sheraton Ottawa Hotel, Ottawa

from $199 CAD
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Club Room, 2 Double Beds, Non Smoking
  • Club Room, 1 King Bed, Non Smoking

What’s around Sheraton Ottawa Hotel, Ottawa

Landmarks

  • In Downtown Ottawa
  • Parliament Hill - 7 min walk
  • Byward Market Square - 14 min walk
  • University of Ottawa - 19 min walk
  • Rideau Canal - 30 min walk
  • National Arts Centre - 5 min walk
  • Rideau Centre - 9 min walk
  • Shaw Centre - 9 min walk

Getting around

  • Macdonald-Cartier Intl. Airport (YOW) - 19 min drive
  • Ottawa Station - 6 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
  • Ottawa Fallowfield Station - 23 min drive
  • Bayview Station - 29 min walk

At a glance

Key facts

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only)

  • Specific rooms only, restrictions apply *

  • 2 per room

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 827
  • Conference space size (meters) - 77
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch LCD TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Carleton Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Sasha's Lounge - This bar serves light fare only. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sheraton Ottawa Hotel, Ottawa’s small print

Also known as

  • Hotel Sheraton Ottawa
  • Ottawa Sheraton
  • Ottawa Sheraton Hotel
  • Sheraton Hotel Ottawa
  • Sheraton Ottawa
  • Sheraton Ottawa Hotel
  • Sheraton Ottawa Hotel Hotel
  • Sheraton Ottawa Hotel Ottawa
  • Sheraton Ottawa Hotel Hotel Ottawa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of CAD 75.00 (subject to availability)

Valet parking costs CAD 29.00 per day with in/out privileges

Extended parking costs CAD 29 per day

Rollaway beds are available for CAD 20.0 per night

Breakfast costs between CAD 16.50 and CAD 20.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Ottawa Hotel, Ottawa

  • Does Sheraton Ottawa Hotel offer free cancellation for a full refund?
    Yes, Sheraton Ottawa Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Sheraton Ottawa Hotel currently open?
    This property is closed from March 26 2020 to August 3 2020 (dates subject to change).
  • Is parking offered at Sheraton Ottawa Hotel?
    Yes. Valet parking costs CAD 29.00 per day. Extended parking costs CAD 29 per day.
  • Is there a pool at Sheraton Ottawa Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Sheraton Ottawa Hotel?
    Yes, cats and dogs stay free, with a limit of 2 per room. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Ottawa Hotel?
    You can check in from 3 PM to midnight. Check-out time is noon. Late check-out is available for a charge of CAD 75.00 (subject to availability).
  • Are there restaurants at or near Sheraton Ottawa Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Carleton Grill (1-min walk), Cafe le Monde (1-min walk), and Ad Mare (1-min walk).

Recent reviews

Fabulous 8.8 From 785 reviews

Fair 4.0
Horrible Parking Process
The hotel itself is ok. The location is great. The process to park and retrieve your car is completely ridiculous. We had to wait in line for over 30 minutes to park our car and just as long to retrieve it when we left. I wouldn’t stay again simply for the horrible parking process.
Scott, ca2 night family trip
Exceptional 10.0
My favorit place
This is are favorit place to go in Ottawa ...the food is always good. This weekend "valentines day" i requested an early booking the were happy to do that ...and it was family day weekend also they had hot chocolate cookies etc free in the lawbie, and there was a dinner bufet with lots of choices for $26 ...never desapointed with my stay
Helen, ca2 night trip
Exceptional 10.0
A good comfortable stay
A New Years Eve two night stay. A nice room with everything we needed. The room was large, and the bed was comfortable.
Andre, ca2 night trip
Very Good 8.0
We were given Room # 711. Every thing was fine but little noise came from the heater which created disturbance while sleeping.
KHALIDA SULTANA, ca2 night family trip
Very Good 8.0
nice staff, a bit old, a bit noisy
I only staid one night at this hotel. It is well located, close de light rail, down town and so on. The hotel is a bit noisy (the doors do not insulate enough from the corridor) and could use a refresh but is okay overall.
Vincent, ca1 night business trip
Exceptional 10.0
Great day, Points not so much
excellent hotel. Only downer was staff initially said I could get Marriott Bonvoy points with member number. After I located the number, other staff said I couldn't get points because I didn't book through the Sheraton hotel.
Douglas, ca5 night family trip
Exceptional 10.0
Very clean with a soft mattress
Great receptionist at check in provided me with some places to go for drinks and music. The room was clean and well made but I found the mattress to be a bit too soft... I sank in the middle of it so it might be time for a new one. Other than that an excellent hotel!
Stefan, ca3 night trip
Exceptional 10.0
Very clean staff friendly hotel within walking distance fro many place will be back
linda, ca2 night family trip
Exceptional 10.0
Love this place
Been there many times I keep going back the staff and service top notch
ca2 night romance trip
Good 6.0
Nuits peut de repos
Les matelas sont beaucoup trop mou deviennent inconfortables. Pour le reste rien à dire.
Jean, ca2 night trip with friends

Sheraton Ottawa Hotel, Ottawa

Is the description of this hotel not correct? Tell us