4/10 Fair
26 Dec 2022
Bait and Switch
This was a very disappointing stay! The room.I paid for I didn't get. I was supposed to have was a Villa Suite corner Room with a jacuzzi tub but What I got was just a King room with a roman tub.
They said there was a cook to order in room dinning that didn't have any regular breakfast stuff on the menu.
We are a couple why would I want my husband/ or myself to be in a hot tub with men/ or women only with no couple option.
I thought I was staying at the 4 seasons but they got bought out by another company again disappointing because I should've bern told this information so I could have the option of going some place else.
Verified traveller
2-night trip
Verified Hotels.com guest review