2/10 Poor
4 Aug 2022
Don’t stay here
The staff was friendly but unhelpful, our room had stains and drippings all over the walls, the couches had huge cigarette burn holes in it, the pool area had dozens of cochroaches we eventually just had to leave the area, the fire alarms would go off sporadically, the elevators also didn’t work at all times, the Omni says it’s a luxury hotel and I have stayed at Omni atl which was very nice, but this one falls way short of the mark and would not return to this location ever again, there is a ritz across the street which was way nicer, and even the holiday inn a block down seemed to be in better shape this was one of my worst hotel experiences I have had and I typically stay in hotels 40-60 nights a year
phil, 3-night family trip
Verified Hotels.com guest review