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1 room, 2 adults

Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis

4-star4 stars
8787 Keystone Crossing, Indianapolis, IN, 46240, United States of America

4-star hotel with indoor pool, connected to a shopping center, near Fashion Mall at Keystone
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Indiana may have travel restrictions in place due to COVID-19. 

  • Great location and very nice looking hotel. Nice lobby and room was in great physical…Dec. 21, 2019
  • The location of the Sheraton is convenient as it is connected to the fashion mall.Dec. 1, 2019

Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis

from $76 CAD
  • Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking

What’s around Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis

Landmarks

  • Fashion Mall at Keystone - 3 min walk
  • Castleton Square - 2.9 mi / 4.6 km
  • Butler University - 7.3 mi / 11.7 km
  • Glendale Town Center - 3.8 mi / 6.2 km
  • Indianapolis Art Center - 4.3 mi / 7 km
  • Waterpark at Monon Community Center - 4.5 mi / 7.3 km
  • Climb Time Indy - 4.6 mi / 7.4 km
  • Flowing Well Park - 5.1 mi / 8.1 km

Getting around

  • Indianapolis International Airport (IND) - 38 min drive
  • Indianapolis Station - 25 min drive

At a glance

Key facts

Hotel size

  • This hotel has 395 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Indiana may have travel restrictions in place due to COVID-19.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transportation

Parking

  • Onsite self parking (USD 11 per day)

  • Onsite valet parking (USD 19 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 29
  • Conference space
  • Conference space size (feet) - 7344
  • Conference space size (meters) - 682
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Housekeeping - once per stay
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Keystone Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis’s small print

Also known as

  • Indianapolis Sheraton Keystone
  • Sheraton Keystone Crossing
  • Indianapolis Sheraton
  • Sheraton Indianapolis Hotel
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  • Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis
  • Keystone Crossing Sheraton
  • Keystone Hotel Indianapolis
  • Keystone Sheraton Indianapolis
  • Sheraton Hotel Keystone Crossing
  • Sheraton Hotel Keystone Indianapolis
  • Sheraton Indianapolis Hotel Keystone Crossing
  • Sheraton Indianapolis Keystone
  • Sheraton Indianapolis Keystone Crossing

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property uses a grey water recycling system.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 75 (subject to availability)

Self parking costs USD 11 per day

Valet parking costs USD 19 per night with in/out privileges

Full breakfast is offered for an extra charge of USD 18 per person (approximately)

WiFi is available in guestrooms for USD 4.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis

  • Does Sheraton Indianapolis Hotel at Keystone Crossing offer free cancellation for a full refund?
    Yes, Sheraton Indianapolis Hotel at Keystone Crossing does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Indianapolis Hotel at Keystone Crossing?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Indianapolis Hotel at Keystone Crossing?
    Yes. Self parking costs USD 11 per day. Valet parking costs USD 19 per night.
  • Is there a pool at Sheraton Indianapolis Hotel at Keystone Crossing?
    Yes, there's an indoor pool. The swimming pool will be unavailable from February 9 2021 to December 31 2021 (dates subject to change).
  • What are the check-in and check-out times at Sheraton Indianapolis Hotel at Keystone Crossing?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out is available.
  • Are there restaurants at or near Sheraton Indianapolis Hotel at Keystone Crossing?
    Yes, there's an onsite restaurant, Keystone Cafe. Nearby restaurants include The Cheesecake Factory (4-min walk), Sullivan's (5-min walk), and Cafe Patachou (5-min walk).
  • What is there to do at Sheraton Indianapolis Hotel at Keystone Crossing and nearby?
    Sheraton Indianapolis Hotel at Keystone Crossing has an indoor pool and a spa tub, as well as a fitness center.

Recent reviews

Very Good 8.2 From 1,842 reviews

Exceptional 10.0
Loved it! Great bed and pillows. Huge shower. TV was massive. Comfy couch. Walking distance to mall and restaurants.
Ryan, ca2 night trip
Exceptional 10.0
The staffing were very pleasant , They have us early check in , and upgraded room for no reason other then they had openings .
Daniel, ca2 night trip
Very Good 8.0
Welcome
Traveling with other family members. We were given adjoining room without having to ask. The gentleman that checked us in was awesome. Maybe us feel welcome and it was great to have a laugh with him after a long drive.
Cindy, us1 night family trip
Exceptional 10.0
Very nice hotel and check in was easy. Parking lot could of been cleared of snow better. Overall very happy.
Chad, us1 night trip
Exceptional 10.0
Nice!
Nice stay! Loved it!!
Aaron, us1 night trip
Very Good 8.0
Bar drinks were too expensive
Shannon, us1 night family trip
Exceptional 10.0
Thanks for a wonderful weekend
It was our 26 wedding anniversary. everything was perfect. i cant praise this hotel enough. they have just gained a lifelong guest
Daryle, us2 night trip
Exceptional 10.0
Great place to stay!
This hotel was very clean. The check in was fast, and everyone was helpful and friendly.
Greg, us1 night trip
Good 6.0
Just OK
I honestly was not that impressed. The fact they have a paid parking option in this quiet part of the city was sort of laughable and I utilized the further away free parking option. The room seemed a little dirty and dated, and the walls were PAPER thin. I heard conversations on both sides of my room into the late evening and it kept me from getting a good night's rest. I'd look for other options in Indianapolis should I return and need to stay at a hotel in the area.
Clare, us1 night trip
Good 6.0
Needs to enforce Covid rules
Guests all over walking without a mask in elevators and lobby and hotel staff did not enforce their own rules during the pandemic.
us1 night business trip

Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis