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1 room, 2 adults

The Oriental Jade Hotel, Hanoi

5-star5 stars
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000, Vietnam

Luxury hotel with outdoor pool, near Hoan Kiem Lake
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 408 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Very friendly staff, great location, stunning boutique poolJul. 3, 2019
  • We had an amazing stay at Jade. The service was impeccable, the room was clean, and the…Jun. 1, 2019

The Oriental Jade Hotel, Hanoi

from $136 CAD
  • Oriental Pearl Twin
  • Oriental Emerald
  • Sapphire Quarter View
  • Diamond Church View
  • Ruby City View
  • The Gem Suite with Lake View
  • The Oriental Jade Terrace with City View
  • O'Presidential Suite with Lake View
  • Pearl Connecting Room
  • Emerald Connecting Room
  • Oriental Emerald Twin Room
  • Sapphire Quarter View Twin Room

What’s around The Oriental Jade Hotel, Hanoi

Top spots nearby

Recommended by this property

  • St. Joseph's Cathedral (1-minute walk)
  • Hoan Kiem Lake (2-minute walk)
  • Thang Long Water Puppet Theatre (4-minute walk)
  • Hanoi Old City Gate (9-minute walk)
  • Hanoi Opera House (10-minute walk)
  • Dong Xuan Market (10-minute walk)
  • Temple of Literature (14-minute walk)
  • Ho Chi Minh Mausoleum (17-minute walk)
  • Vietnam National Convention Center (7 km)
  • My Dinh National Stadium (9.2 km)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Gia Lam Station - 6 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool 1
  • Fitness facilities
  • Spa services on site
Working away
  • Business center
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Terrace
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

The Oriental Jade Hotel, Hanoi’s small print

Also known as

  • Oriental Jade Hotel Hanoi
  • The Oriental Jade Hotel Hanoi
  • The Oriental Jade Hotel Hotel Hanoi
  • Oriental Jade Hotel
  • Oriental Jade Hanoi
  • Hotel The Oriental Jade Hotel Hanoi
  • Hanoi The Oriental Jade Hotel Hotel
  • Hotel The Oriental Jade Hotel
  • The Oriental Jade Hotel Hanoi
  • Oriental Jade
  • The Oriental Jade Hotel Hotel

Policies

Tax ID - 0106639879

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Towels/sheets: VND 0 per person, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for VND 1123000.0 per day

Buffet breakfast is offered for an extra charge of VND 675700 for adults and VND 0 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 580000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 230 reviews

Exceptional 10.0
Modern Luxury Hotel in Old Quarter
Hotel is new and in an excellent location. There is a nice gym, nice rooftop pool, spa with happy hour pricing between 1 and 4pm. Staff is very friendly and eager to help. They held our bags while we went to Halong Bay. Only downside was city view balcony gets noisy in the mornings starting by 5am, so a little hard to sleep. We also had a noisy air conditioner and couldn't sleep the first night. They ended up removing the paneling to A.C., which was causing the loud whistle sound. Our TV also didn't have any sound, but the staff member who came up to fix it wasn't able to help. It was late at night and that was the last we heard about it. We had to check out the next morning, so no big deal. I would love to stay here again :)
Matthew, us3 night trip
Exceptional 10.0
The services was outstanding
Edgar, us2 night business trip
Exceptional 10.0
Overall and excellent hotel
Excellent hotel in a great location. Very friendly and helpful staff. Excellent breakfast. The rooftop pool is small but ideal for a refreshing dip while overlooking the lake and the city. Comfy bed and the best pillows I have had in a hotel.
spencer, au1 night romance trip
Exceptional 10.0
Excellent hotel in perfect location. Great roof top bar and pool to relax - after a full day in the heat. Would highly recommend staying here - Nice breakfast and staff eager to please
Deborah, vn3 night romance trip
Exceptional 10.0
High Grade Customer Service
Felt welcome as soon as we got out of cab. Welcome drinks and quick briefing of Local sites and if we needed anything at all please ask. Quick with providing maps of area and recommendations. Asked us about upcoming itinerary and organised our transit transport at a great price for another visit we were to make some 3 days later after a trip to Howlong Bay. The room was lovely clean and comfortable. Customer service proactive and warm and friendly. Thankyou - we highly recommend.
au2 night romance trip

The Oriental Jade Hotel, Hanoi

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