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All properties in Antwerp, Belgium
1 room, 2 adults

De Keyser Hotel, Antwerp

4-star4 stars
Great for familiesThis property has good facilities for families.
De Keyserlei 66 - 70, Antwerp, 2018, Belgium

4-star hotel with restaurant, connected to a shopping center, near Antwerp Zoo
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 706 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Room needs to be improved
Bar
Bar could improve

De Keyser Hotel, Antwerp

from $93 CAD
  • Standard Double or Twin Room
  • Superior Double or Twin Room
  • Deluxe Suite

What’s around De Keyser Hotel, Antwerp

Landmarks

  • In Statiekwartier
  • Antwerp Zoo - 2 min walk
  • Rubens House - 11 min walk
  • Museum Mayer van den Bergh - 16 min walk
  • Cathedral of Our Lady - 18 min walk
  • Antwerp Market Square - 20 min walk
  • ModeMuseum - 20 min walk
  • Plantin-Moretus Museum - 20 min walk

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 6 min drive
  • Brussels (BRU-Brussels - National) - 36 min drive
  • Antwerp Central Station - 2 min walk
  • Antwerpen East Station - 25 min walk
  • Antwerp-Berchem Station - 27 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Polish
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Emerald - This bar serves breakfast, lunch, and dinner.

De Keyser Hotel, Antwerp’s small print

Also known as

  • De Keyser
  • Keyser Antwerp
  • De Keyser Hotel Hotel
  • De Keyser Hotel Antwerp
  • De Keyser Hotel Hotel Antwerp
  • De Keyser Antwerp
  • De Keyser Hotel
  • De Keyser Hotel Antwerp
  • Hotel Keyser
  • Alfa De Keyser Antwerp
  • Hotel Alfa De Keyser
  • Keyser Hotel Antwerp
  • Keyser Hotel

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.39 per person, per night

Optional extras

Breakfast is offered for an extra charge of EUR 20.00 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 11 per person (one way)

Airport shuttle for children between the ages of 2 and 11 costs EUR 11.00 (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.4 From 340 reviews

Good 6.0
Hotel rooms need renovation
Nice neighborhood, hotel in not so great condition. The bthtub drain wasnt completely working and its curtain was just disgusting - obviously isnt cleaned or replaced after someone stays there.
ca3 night business trip
Exceptional 10.0
Very convenient & good breakfast
Never disappointed, very close to train station so convenient to restaurants, zoo & shopping When in Antwerp DeKeyser that where I stay to clients
david, us1 night business trip
Good 6.0
De Keyser
Public rooms are impressive. Location is ideal - c50m from the railway station. Reception staff were friendly. Breakfasts excellent, & promptly replenished by the 2 hardworking staff members. Shoe polishing machine by lifts. The first room I was shown to had a broken window, which was dangerous to open, & I was upgraded to a superior one. There were various problems with the 2nd one - I felt embarrassed to mention them all to the reception staff. They were mainly related to maintenance - if each room had been thoroughly checked before letting guests in, some problems could have been avoided. The 2nd room had an excellent view, but problems with the room included: The safe didn't work. TV - There were only 24 channels, & only 1 in English, no BBC. Plumbing The handbasin leaked & there was no bathplug. Reception didn't have a spare. I feel that for a 4 star hotel the required standard wasn't achieved. More training & staff visits to other hotels of the same star rating could help give greater awareness of guests' expectations.
gbOther trip
Exceptional 10.0
Next to train station
Great location across the street from Centraal Station. Adult only hotel with a good location right on the main avenue of Antwerp. Friendly service. We were not in the hotel much during our stay but would stay there again next time.
John, us2 night romance trip
Good 6.0
Disappointed with my stay at De Keyser
Disappointed many issues ranging from shower leaking on the floor no privacy, no door on bathroom, I felt like I was showering in the middle of the room. Unable to change room temperature unless by contacting front desk so they could remove lock control. Staff is very helpful & does there best dealing with issues. Since We come twice a year to Antwerpen for business I would like to feel comfortable at a hotel 🏨. Not sure if I would recommend the hotel to others & will looks fo4 other options in the future
david, usBusiness trip

De Keyser Hotel, Antwerp

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