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Hotel Romano Palace Acapulco

Photo gallery for Hotel Romano Palace Acapulco

Exterior
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
In-room safe

Overview of Hotel Romano Palace Acapulco

Hotel Romano Palace Acapulco

2.5 star property
Hotel with outdoor pool, near Diana the Huntress

6.4/10 Good

819 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Bar
Map
Costera Miguel Aleman No 130, Acapulco, GRO, 39690

Room options

About this area

What's nearby

  • In Costera Acapulco
  • Parque Papagayo - 7 min drive
  • La Quebrada Cliffs - 20 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive
  • Shopping center shuttle (surcharge)

Restaurants

  • Restaurante Chile - 4 min walk
  • Napoli - 6 min walk
  • Mr. Lalo's - 7 min walk
  • Italianni's - 7 min walk
  • Applebee's - 7 min walk

About this property

Hotel Romano Palace Acapulco

Situated by the ocean, Hotel Romano Palace Acapulco is a great choice for a stay in Acapulco. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at NEPTUNO, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a children's pool, and a terrace are other highlights. Fellow travelers say good things about the helpful staff and nearby lightlife.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 267 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children's pool

What to do

  • Beach nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/body boarding nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1975
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 20-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

NEPTUNO - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 250–800 for adults, and MXN 150–500 for children
  • Shopping center shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

<p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Romano Palace
Romano Palace
Romano Palace Acapulco
Romano Palace Hotel
Romano Palace Hotel Acapulco
Hotel Romano Palace Acapulco
Romano Palace Hotel And Suites Acapulco
Romano Acapulco Acapulco
Hotel Romano Palace Acapulco Hotel
Hotel Romano Palace Acapulco Acapulco
Hotel Romano Palace Acapulco Hotel Acapulco

Frequently asked questions

Does Hotel Romano Palace Acapulco offer free cancellation for a full refund?
Yes, Hotel Romano Palace Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Romano Palace Acapulco?
As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Romano Palace Acapulco on 8 Feb 2023 start from CA $51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Romano Palace Acapulco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Romano Palace Acapulco?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Romano Palace Acapulco?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Romano Palace Acapulco?
Sorry, there's no onsite parking at Hotel Romano Palace Acapulco.
What are the check-in and check-out times at Hotel Romano Palace Acapulco?
You can check in from 3 PM - noon. Check-out time is 1 PM. Contactless check-out is available.
What is there to do at Hotel Romano Palace Acapulco and nearby?
Have fun with activities like parasailing, skydiving, and body boarding, and practice your swing at the nearby golf course. Hotel Romano Palace Acapulco also has an outdoor pool.
Are there restaurants at or near Hotel Romano Palace Acapulco?
Yes, NEPTUNO offers Mexican cuisine. Nearby restaurants include Restaurante Chile (4-min walk), Napoli (6-min walk), and Mr. Lalo's (7-min walk).
Does Hotel Romano Palace Acapulco have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Romano Palace Acapulco like?
Hotel Romano Palace Acapulco is a short 5-minute walk from Diana the Huntress and 10 minutes' walk from Condesa Beach. Travelers say the area is walkable and good for families.

Reviews

6.4

Good

6.7/10

Cleanliness

6.8/10

Staff & service

6.3/10

Amenities

5.6/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

4/10 Fair

Basic Hotel that’s not a palace anymore
I don’t think this is a palace anymore, and more like Romano ruins. The rooms look nice but the beds are hard, and the doors and windows don’t close properly. You also need to be short for a good shower! The lifts are not enough for the number of floors and people staying, and they take a long time. We ended up walking the 15 flights a couple of times for ease. The main issue was with an ocean view room we didn’t get any sleep. The clubs across the road play very loud music until about 3:30sm. The hotel is basic if that’s what you want, and close to the beach but I wouldn’t stay here again.
Terry, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The mattress was very hard I had to change rooms twice and the third time there was no hot water so we left I am expecting a refund on this trip
LETICIA, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Jason, 3-night trip
Verified Expedia guest review

6/10 Good

Beds are 2 hard, water pressure in toilet bad, no phone in room to call lobby
Edgar, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Cirina, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

No nos gusto los baños tenian mal olor,encontre unas cucarachas,laa almohadas,ya necesitan cambio en fin ,mejor no sigo,la atencion estuvo nice
doris, 7-night family trip
Verified Expedia guest review

4/10 Fair

Dirty pool and mean young security guard
Álex, 4-night romance trip
Verified Expedia guest review

2/10 Poor

ismael, 4-night trip
Verified Hotels.com guest review

6/10 Good

Alejandra, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 3-night family trip
Verified Hotels.com guest review