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AC Hotel by Marriott Pleasanton

Photo gallery for AC Hotel by Marriott Pleasanton

Outdoor pool, free cabanas
Outdoor pool, free cabanas
Room, 2 Queen Beds, Non Smoking, Corner | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of AC Hotel by Marriott Pleasanton

AC Hotel by Marriott Pleasanton

3.5 star property
Winery Pleasanton hotel with 1 outdoor pools, connected to a shopping center

8.4/10 Very good

325 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
5990 Stoneridge Mall Road, Pleasanton, CA, 94588

Room options

About this area

What's nearby

  • San Francisco Premium Outlets - 10 min drive

Getting around

  • Oakland Intl. Airport (OAK) - 21 min drive
  • Concord, CA (CCR-Buchanan Field) - 27 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 38 min drive
  • San Francisco Intl. Airport (SFO) - 39 min drive
  • Pleasanton Station - 7 min drive
  • Vasco Station - 15 min drive
  • Coliseum Station - 20 min drive
  • West Dublin-Pleasanton Station - 5 min walk

Restaurants

  • The Cheesecake Factory - 9 min walk
  • P.F. Chang's - 9 min walk
  • Rigatoni's - 16 min walk
  • Panda Express - 16 min walk
  • Outback Steakhouse - 17 min walk

About this property

AC Hotel by Marriott Pleasanton

When visiting Pleasanton, AC Hotel by Marriott Pleasanton is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at AC Lounge, which serves Spanish cuisine and is open for breakfast and dinner. A poolside bar, a fitness center, and a snack bar/deli are other highlights. Fellow travelers like the comfortable beds and helpful staff. The property is just a short walk to public transportation: West Dublin-Pleasanton Station is 5 minutes away.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - 2:00 AM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference space (3700 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas

Facilities

  • 1 building/tower
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

AC Lounge - This restaurant specializes in Spanish cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 18.95 for adults and USD 12.95 for children

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Pleasanton Sheraton
Sheraton Hotel Pleasanton
Sheraton Pleasanton
Sheraton Pleasanton Hotel
AC Hotel Pleasanton
Ac By Marriott Pleasanton
Sheraton Pleasanton Hotel
AC Hotel by Marriott Pleasanton Hotel
AC Hotel by Marriott Pleasanton Pleasanton
AC Hotel by Marriott Pleasanton Hotel Pleasanton

Frequently asked questions

Does AC Hotel by Marriott Pleasanton offer free cancellation for a full refund?
Yes, AC Hotel by Marriott Pleasanton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at AC Hotel by Marriott Pleasanton?
As of 5 Feb 2023, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott Pleasanton on 11 Feb 2023 start from CA $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at AC Hotel by Marriott Pleasanton?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at AC Hotel by Marriott Pleasanton?
Yes, there's an outdoor pool.
Are pets allowed at AC Hotel by Marriott Pleasanton?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AC Hotel by Marriott Pleasanton?
Yes, there's free self parking.
What are the check-in and check-out times at AC Hotel by Marriott Pleasanton?
You can check in from 3 PM - 2:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at AC Hotel by Marriott Pleasanton and nearby?
AC Hotel by Marriott Pleasanton has an outdoor pool and a fitness center.
Are there restaurants at or near AC Hotel by Marriott Pleasanton?
Yes, AC Lounge offers Spanish cuisine. Nearby restaurants include The Cheesecake Factory (9-min walk), P.F. Chang's (9-min walk), and Rigatoni's (3.9 mi).
What's the area around AC Hotel by Marriott Pleasanton like?
AC Hotel by Marriott Pleasanton is a short 5-minute walk from West Dublin-Pleasanton Station and 3 minutes' walk from Stoneridge Shopping Center. Travelers say the area is walkable and good for shopping.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

My stay was very good.i have stayed here when it was the Sheraton and the remodel was great very refreshing. It would of been a 5 star if it was not for the freeway noise.
4-night trip
Verified Hotels.com guest review

2/10 Poor

Not to Marriott standards
We stayed for three days. Unfortunately the hotel is managed quite poorly. Unlike other AC Hotels, this property has very poor housekeeping standards. The bath product bottles are heavily reused, our body wash container was broken, allowing water from the shower to fill it (pretty gross to think of strangers shower water filling your soap). We requested daily housekeeping, but didn’t receive it at all during the stay (even after double confirming with the front desk on the third day). Also found a hair in the sheets. Highly recommend not staying at this property.
Steven, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liked the staff very friendly...would like to have had room service.
Patricia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Filomena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

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Priscilla, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

2/10 Poor

There was stains on my sheets when checked in and the front person was rude. Bathroom was not clean…. Spent too much money for my room to not been perfect!!!
Alejandra, 1-night romance trip
Verified Expedia guest review