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All properties in Ottawa, Ontario, Canada
1 room, 2 adults

Novotel Ottawa City Centre, Ottawa

3.5-star3.5 stars
33 Nicholas St, Ottawa, ON, K1N 9M7, Canada

3.5-star hotel with restaurant, near Byward Market Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This is the third time we have stayed at Novotel and are always completely satisfied with…Aug. 6, 2020
  • Given the current COVID-19 situation ( at the time of this review many hotels are slowly…Jun. 26, 2020

Novotel Ottawa City Centre, Ottawa

from $125 CAD
  • Superior Room, 1 King Bed with Sofa bed
  • Standard Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Executive Room
  • Superior Room, 1 King Bed with Sofa bed
  • Standard Room, 1 King Bed
  • Executive Room, 1 King Bed with Sofa bed

What’s around Novotel Ottawa City Centre, Ottawa

Landmarks

  • In Downtown Ottawa
  • Byward Market Square - 6 min walk
  • University of Ottawa - 11 min walk
  • Parliament Hill - 12 min walk
  • Rideau Canal - 36 min walk
  • Shaw Centre - 3 min walk
  • Rideau Centre - 4 min walk
  • National Arts Centre - 8 min walk

Getting around

  • Macdonald-Cartier Intl. Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 282 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1900
  • Conference space size (meters) - 177
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1988
  • Elevator
  • ATM/banking
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual fire alarm
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Albion Rooms - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Novotel Ottawa City Centre, Ottawa’s small print

Also known as

  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Centre Ottawa
  • Novotel Ottawa City Centre Hotel Ottawa
  • Novotel Ottawa Hotel
  • Novotel Ottawa
  • Novotel Ottawa Hotel
  • Ottawa Hotel Novotel
  • Ottawa Novotel
  • Ottawa Novotel Hotel
  • Accor Ottawa
  • Novotel Ottawa Hotel Ottawa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 50 per night

Pet deposit: CAD 50.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs CAD 28 per night with in/out privileges

Buffet breakfast is offered for an extra charge of CAD 20 per person (approximately)

Pets are allowed for an extra charge of CAD 50 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Ottawa City Centre, Ottawa

  • Does Novotel Ottawa City Centre offer free cancellation for a full refund?
    Yes, Novotel Ottawa City Centre does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Novotel Ottawa City Centre?
    Yes. Self parking costs CAD 28 per night.
  • Are pets allowed at Novotel Ottawa City Centre?
    Yes, pets are welcome. There's a charge of CAD 50 per pet, per stay, and there's also a deposit of CAD 50.00 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Novotel Ottawa City Centre?
    You can check in from 3:00 PM to 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Novotel Ottawa City Centre?
    Yes, there's an onsite restaurant. Nearby restaurants include The Albion Rooms (1-min walk), Cora's (3-min walk), and The Grand Pizzeria & Bar (3-min walk).

Recent reviews

Fabulous 8.8 From 1,808 reviews

Exceptional 10.0
Relaxing
It was a great stay, very relaxing. Room was up to date and location was perfect. It’s close to everything!
Samanta, ca1 night trip
Very Good 8.0
Novotel was a decent choice. Location is great as far as walking distance to many restaurants, the Byward market, literally right next door to the mall, etc. So if you’re walking, it’s great! The room was smaller then I’d anticipated, bit of a crowded entrance into the room, but it was clean and tidy. The front desk staff was super friendly and welcoming!
Sarah, ca2 night trip
Good 6.0
Average
The hotel was good. The lobby bar was crazy expensive and parking is the worst I’ve ever seen with staff that can’t help you.
Kelly, ca1 night trip
Exceptional 10.0
Best place to stay in downtown Ottawa.
Great service!
Reneltta, ca6 night business trip
Exceptional 10.0
Excellent!
You have to pay for parking but don't pay at the garage pay when you check out for a flat rate. Your parking covers you till 6pm after you check out which is nice if you want to see the sights
Andrea, ca1 night trip
Exceptional 10.0
Great hotel. The staff was amazing!
Stephanie, ca1 night trip
Very Good 8.0
Overall great stay
We enjoyed our stay. The staff was great. Delicious buffet breakfast. The room was modern and newly renovated. The only downside was the temperature in the room. It was 25 degrees celsius which was too hot to sleep comfortably and we couldn’t get it down even when we set the thermostat to a lower setting. It could be due to the fact that we were on the top floor.
ca1 night trip
Very Good 8.0
Conveniently central
Very convenient and lovely staff - newly renovated room was fine but nothing out of the ordinary. Would have liked a bath but showers seem the way everyone is going now.
Suki, ca1 night family trip
Exceptional 10.0
Class Act
Very nice rooms. Staff were amazing. Breakfast buffet was incredible and the service was top notch. Thanks for a great stay!
Janet, ca1 night family trip
Exceptional 10.0
A jewel in downtown Ottawa
Perfect hotel. Great lobby to relax in and read a paper. Staff all excellent. Close to shopping and many restaurants, not to mention their own restaurant which was amazing. You must try the charcuterie board see photo below. You can mix and match between many locally sourced items accompanied by house made pickles and condiments.
Heather, ca9 night family trip

Novotel Ottawa City Centre, Ottawa

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