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Novotel Ottawa City Centre, Ottawa

3.5-star hotel with restaurant, near University of Ottawa

  • Free WiFi
From
$145 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Executive Room, 1 King Bed - Guest Room
  • Executive Room, 1 King Bed - Guest Room
  • Indoor Pool
  • Indoor Pool
  • Executive Room, 1 King Bed - Guest Room
Executive Room, 1 King Bed - Guest Room. Image 1 of 90
1 / 90Executive Room, 1 King Bed - Guest Room
33 Nicholas St, Ottawa, K1N 9M7, ON, Canada
8.8.Fabulous.
  • Great Stay. Great Location. Great view. Great Pool. Great Service.

    Dec. 21, 2021

  • Room too hot. With snow raging outside, thermostat set at 20, it was 24 in room. No…

    Dec. 3, 2021

See all 1,553 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
Dining options
Safe

The following facilities or services will be unavailable from January 7 2022 to January 26 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 283 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Fitness center
    • Self parking

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Terrace
    • Daily housekeeping

    What’s around

    • In Downtown Ottawa
    • University of Ottawa - 2 min walk
    • Shaw Centre - 3 min walk
    • Rideau Centre - 4 min walk
    • Byward Market Square - 6 min walk
    • Elgin Street - 7 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room, 1 King Bed
    • Standard Room, 1 King Bed
    • Superior Double Room, 2 Double Beds
    • Executive Room
    • Superior Room, 1 King Bed
    • Standard Room, 1 King Bed
    • Executive Room, 1 King Bed

    What’s around

    Landmarks

    • In Downtown Ottawa
    • University of Ottawa - 2 min walk
    • Shaw Centre - 3 min walk
    • Rideau Centre - 4 min walk
    • Byward Market Square - 6 min walk
    • Elgin Street - 7 min walk
    • National Arts Centre - 8 min walk
    • Parliament Building - 12 min walk
    • National Gallery of Canada - 12 min walk
    • Parliament Hill - 12 min walk
    • Museum of Nature - 23 min walk

    Getting around

    • Ottawa International Airport (YOW) - 16 min drive
    • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
    • Ottawa Station - 5 min drive
    • Ottawa Fallowfield Station - 17 min drive
    map
    See on map
    33 Nicholas St, Ottawa, K1N 9M7, ON, Canada

    At a glance

    Hotel size

    • This hotel has 283 rooms
    • This hotel is arranged over 9 floors

    Arriving/leaving

    • Check-in time 3:00 PM-5:30 AM
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets allowed*

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (CAD 28 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)

    Things to do

    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Rafting nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Snowboarding nearby
    • Snowmobiling nearby

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 1900
    • Conference space size (meters) - 177
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1988
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Terrace
    • Library
    • Fireplace in lobby

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Visual fire alarm
    • Wheelchair-width doorways

    Languages Spoken

    • English
    • French
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Dining

    The Albion Rooms - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

    Recreation

    On Site

    • Fitness facilities

    Nearby

    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Rafting nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Snowboarding nearby
    • Snowmobiling nearby

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
    This property has signed the UNESCO Sustainable Travel Pledge.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: CAD 50 per night

    Optional extras

    • Buffet breakfast is offered for an extra charge of CAD 22 for adults and CAD 10 for children (approximately)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pet deposit: CAD 50.00 per stay
    • Pets are allowed for an extra charge of CAD 50 per pet, per stay
    • Service animals exempt from fees

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs CAD 28 per night with in/out privileges
    • Parking height restrictions apply

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Novotel Ottawa City Centre Hotel
    • Novotel Ottawa City Centre Hotel
    • Novotel Ottawa City Ottawa
    • Novotel Ottawa City Centre Hotel
    • Novotel Ottawa City Centre Ottawa
    • Novotel Ottawa City Centre Hotel Ottawa
    • Novotel Ottawa Hotel
    • Novotel Ottawa
    • Novotel Ottawa Hotel
    • Ottawa Hotel Novotel
    • Ottawa Novotel
    • Ottawa Novotel Hotel
    • Accor Ottawa
    • Novotel Ottawa Hotel Ottawa

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Novotel Ottawa City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs CAD 28 per night.
    • Yes, pets are welcome. There's a charge of CAD 50 per pet, per stay, and there's also a deposit of CAD 50.00 per stay. Service animals are exempt from fees.
    • You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, The Albion Rooms. The dining venue will be unavailable from January 7 2022 to January 26 2022 (dates subject to change). Nearby restaurants include Cora (3-min walk), Bangkok Thai Garden (3-min walk), and Tim Hortons (3-min walk).
    • No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
    • Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Novotel Ottawa City Centre also has a fitness center.
    8.8.Fabulous.
    • 8.0.Very Good

      Weekend Stay

      It was basically good.

      Darren, 2 night trip, Nov. 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      It was comfortable and super clean I can't wait to come back again anyway I liked it

      Mahamadou, 1 night trip with friends, Nov. 26, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Great location. There is a coffee machine in the room but I don’t drink coffee, it would be nice if they offer hot tea. My only disappointment is No microwave in the room , cannot make hot drink .

      Maya, 2 night trip, Nov. 24, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      The room was very clean, and all furnishings look new and upgraded. Two issues: we were provided a complimentary "upgrade" however we already had paid for a king superior, and that's what we received. Also, these rooms are NARROW. There is almost entrance way. There is only about 1.5 feet from the end of the bed to the closet and desk. One side of the bed is less than a foot away from the wall. The bathroom door is on an angle, so if you are in the bathroom, you will be hit by the door trying to open it. Good value for the money, but the pricing was low due to availability. Great location, can walk anywhere in downtown Ottawa easily. Parking is on the expensive side at $28 per night.

      Mark, 2 night trip, Nov. 12, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      I didnt find it was clean i saw some hair on the toilette, my room keys didnt work ! And it was missing tissue

      Sabrina, 2 night business trip, Oct. 15, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      it was nice and clean and close enough to downtown and all the other site seeing that we had planned. The staff were well informed and friendly

      grace, 1 night family trip, Oct. 14, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Nice clean, renovated rooms. Comfortable bed- well located.

      Catherine, 1 night romance trip, Oct. 14, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Love it

      JoAnne, 3 night business trip, Oct. 12, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      VIEW FROM ROOM WAS A ROOFTOP RESTAURANT/BAR CLOSED DUE TO SLOWNESS

      Linda, 2 night romance trip, Oct. 11, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      The property is very clean and located in walkable distance from everywhere in Downtown Ottawa. Staffs are kind and welcoming. But the room which we stayed two nights is a little small and narrow.

      2 night family trip, Oct. 9, 2021

      Verified Hotels.com guest review

    See all 1,553 reviews