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Novotel Ottawa City Centre

Photo gallery for Novotel Ottawa City Centre

Exterior
Indoor pool
Indoor pool
Indoor pool
Executive 1 King Bed with Pullout Sofa, Enhanced room amenities | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Novotel Ottawa City Centre

UNESCO Sustainable Travel Pledge

Novotel Ottawa City Centre

3.5 star property
3.5-star hotel in Downtown Ottawa with indoor pool and restaurant

8.6/10 Fabulous

1,071 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $175
Price available on 02/20/2023
Map
33 Nicholas St, Ottawa, ON, K1N 9M7

Room options

About this area

What's nearby

  • In Downtown Ottawa
  • Byward Market Square - 1 min drive
  • University of Ottawa - 3 min drive
  • Parliament Hill - 1 min drive
  • Rideau Canal - 4 min drive
  • Carleton University - 6 min drive
  • Casino du Lac Leamy - 11 min drive
  • Nordik Spa-Nature - 13 min drive

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 22 min drive

Restaurants

  • Smoke's Poutinerie - 2 min walk
  • 3 Brothers Shawarma - 2 min walk
  • Bazille - 2 min walk
  • The Loft Board Game Lounge - 3 min walk
  • Cora - 3 min walk

About this property

Novotel Ottawa City Centre

Located near a train station, Novotel Ottawa City Centre is a great choice for a stay in Ottawa. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Albion Rooms, which serves international cuisine and is open for breakfast and dinner. A bar/lounge, a fitness center, and a terrace are other highlights. Fellow travelers say good things about the helpful staff and location.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 283 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (CAD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Canoeing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (1900 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1988
  • ATM/banking
  • Terrace
  • Fitness center
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held showerheads
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Low-height desk
  • Low-height bed
  • Visual fire alarm
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Recycling

Special features

Dining

The Albion Rooms - This restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: CAD 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 22 for adults and CAD 11 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 50.00 per stay
  • Pets are allowed for an extra charge of CAD 50 per pet, per stay

Parking

  • Covered self parking costs CAD 28 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a smoke detector on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre Ottawa
Novotel Ottawa City Centre Hotel Ottawa

Frequently asked questions

Does Novotel Ottawa City Centre offer free cancellation for a full refund?
Yes, Novotel Ottawa City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Ottawa City Centre?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at Novotel Ottawa City Centre on 20 Feb 2023 start from CA $175, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Ottawa City Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Ottawa City Centre?
Yes, there's an indoor pool.
Are pets allowed at Novotel Ottawa City Centre?
Yes, pets are welcome. There's a charge of CAD 50 per pet, per stay, and there's also a deposit of CAD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Novotel Ottawa City Centre?
Yes. Self parking costs CAD 28 per night.
What are the check-in and check-out times at Novotel Ottawa City Centre?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Novotel Ottawa City Centre?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (11-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Novotel Ottawa City Centre and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Novotel Ottawa City Centre?
Yes, The Albion Rooms offers international cuisine. Nearby restaurants include Cora (3-min walk), Bangkok Thai Garden (3-min walk), and Tim Hortons (3-min walk).
What's the area around Novotel Ottawa City Centre like?
Novotel Ottawa City Centre is in Downtown Ottawa, a short 2-minute walk from University of Ottawa and 6 minutes' walk from Byward Market Square. Travelers say the area is walkable and ideal for skiing.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

2/10 Poor

A few things needs to be addressed.
The cold water in the bathroom was a light stream. Barely worked. I brushed my teeth with hot water. The tv did not turn on There are no cups in the gym but there is a water cooler. So take your own cup.
Corrine, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The rooms are spacious and clean. Rooms are not well insulated from noise. Great restaurant and great service at the Albion Rooms. the Hotel lobby smelled like cigarette and their were people hanging around. The Hotle lobby could use cleaning and revamping.
sylvie, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Lucia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Henry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Larry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dalida, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Frederik, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
Was very close to everything you needed. Right across the street from the Rideau Centre which was great
Denise, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel right next to many amenities.
Verified Expedia guest review