Choose dates to view prices

JW Marriott Houston by the Galleria

Photo gallery for JW Marriott Houston by the Galleria

Lobby lounge
Indoor pool, outdoor pool, open 5:00 AM to 11:00 PM, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of JW Marriott Houston by the Galleria

JW Marriott Houston by the Galleria

4.5 star property
Luxury hotel in The Galleria with outdoor pool and indoor pool

8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
Map
5150 Westheimer Rd, Houston, TX, 77056
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 26 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

About this area

What's nearby

  • In The Galleria
  • Westheimer Rd - 1 min drive
  • Rice University - 12 min drive
  • Houston Zoo - 19 min drive
  • NRG Park - 10 min drive
  • Downtown Aquarium - 19 min drive
  • Toyota Center - 20 min drive
  • NRG Stadium - 18 min drive
  • Discovery Green - 23 min drive
  • Minute Maid Park - 22 min drive
  • University of Houston - 22 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 30 min drive
  • Houston, TX (EFD-Ellington Field) - 31 min drive
  • Houston William Hobby Airport (HOU) - 32 min drive
  • Houston Station - 20 min drive

Restaurants

  • Del Frisco's Double Eagle Steak House - 4 min walk
  • The Capital Grille - 4 min walk
  • Truluck's - 5 min walk
  • La Madeleine French Bakery & Cafe - 5 min walk
  • Tango & Malbec - 5 min walk

About this property

JW Marriott Houston by the Galleria

JW Marriott Houston by the Galleria puts you within a 15-minute drive of Rice University. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Stray Horse, which is one of 2 restaurants and serves lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the nice bathrooms and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 516 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 25 per day)
  • Onsite valet parking (USD 46 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 26 meeting rooms
  • Conference space (1300 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Terrace
  • Library
  • Communal living room
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Portable shower seat
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

Stray Horse - This restaurant serves lunch and dinner.
JW Market - This café serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 0.82 percent tourism fee will be charged

Optional extras

  • WiFi is available in guestrooms for USD 14.94 per day (rates may vary)
  • Full breakfast is offered for an extra charge of USD 26 per person (approximately)

Renovations and closures

This property is undergoing renovations from August 1 2022 to December 31 2022 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Parking

  • Self parking costs USD 25 per day
  • Valet parking costs USD 46 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 5:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

JW Marriott Galleria
JW Marriott Hotel Galleria
Marriott Hotel Galleria
JW Marriott Houston Hotel
JW Marriott Hotel by the Galleria
JW Marriott Houston by the Galleria Hotel
JW Marriott Houston by the Galleria Houston
JW Marriott Houston by the Galleria Hotel Houston

Frequently asked questions

Does JW Marriott Houston by the Galleria offer free cancellation for a full refund?
Yes, JW Marriott Houston by the Galleria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott Houston by the Galleria?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at JW Marriott Houston by the Galleria on 23 Dec 2022 start from CA $293, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott Houston by the Galleria?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Houston by the Galleria?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 5:00 AM to 11:00 PM.
Are pets allowed at JW Marriott Houston by the Galleria?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JW Marriott Houston by the Galleria?
Yes. Self parking costs USD 25 per day. Valet parking costs USD 46 per day.
What are the check-in and check-out times at JW Marriott Houston by the Galleria?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at JW Marriott Houston by the Galleria and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. JW Marriott Houston by the Galleria also has a 24-hour fitness center.
Are there restaurants at or near JW Marriott Houston by the Galleria?
Yes, there are 2 onsite restaurants. Nearby restaurants include Del Frisco's Double Eagle Steak House (4-min walk), The Capital Grille (4-min walk), and Truluck's (5-min walk).
What's the area around JW Marriott Houston by the Galleria like?
JW Marriott Houston by the Galleria is a short 1-minute walk from Westheimer Rd and 11 minutes' walk from Richmond Avenue. Travelers say this hotel is in a good location.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Good

Not as good as usual
I had no idea there was free parking and wasn’t told when I asked about parking. I chose this hotel because it was the first to pop up when I searched for a hotel with free breakfast. When I went to go get breakfast Saturday they told me it was 32$/ adult which is way unaffordable. Sunday I ate the breakfast because we were starving and didn’t pack breakfast since we thought it was included as it usually is in Marriott hotels. The food was VERY bland. We were locked out of our hotel room due to the battery on the door dying. The house keeper had to make multiple calls for help because nobody came so we sat on the floor in the hall to eat after nearly 30 minutes of being locked out.
Amanda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

latasha, 2-night business trip
Verified Hotels.com guest review

6/10 Good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Very clean. Only complaint was very thin walls. Be cognizant where they place you. Great breakfast buffet. And shopping nearby shopping
James, 1-night family trip
Verified Expedia guest review

6/10 Good

The property is old. The lights on the building say JW ARR! The bedroom had a little mold in the bathroom on the wall by the shower. The outlets are pretty old. The rain sensor is rusted. They need to do a remodel.
Suhail, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Carmen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Location is wonderful. Rooms and hotel are decorated in good taste. Room rates comparable to other hotels with same amenities.
Susan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel. Restaurant could use some help. Slo
Jane, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic staff at a great hotel
The hotel is great. Rooms are nice and well equipped. Location is spot on. And the staff…absolute rockstars. Every single one of them was courteous and bubbly. Special mention to Martha Q at breakfast and Cecilia at the bar…both of them made our stay there just a bit more special.
Don, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review