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Mövenpick Hotel Auckland

4.5 star property
Luxury hotel with restaurant, near Auckland Ferry Terminal

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Mövenpick Hotel Auckland

Photo gallery for Mövenpick Hotel Auckland

Exterior
Exterior
Exterior
Superior Room, 2 Single Beds | City view
Restaurant

Overview of Mövenpick Hotel Auckland

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar
Map
8 Customs Street, Auckland, 1707
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

About this area

What's nearby

  • In Auckland Central Business District
  • Auckland Ferry Terminal - 3 min walk
  • Sky Tower - 10 min walk
  • Queen Street Shopping District - 1 min drive
  • Princes Wharf - 1 min drive
  • University of Auckland - 1 min drive
  • Spark Arena - 2 min drive
  • SkyCity Casino - 3 min drive
  • Auckland City Hospital - 4 min drive
  • Auckland War Memorial Museum - 6 min drive
  • Mt. Eden - 7 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 28 min drive
  • Auckland Britomart Station - 2 min walk
  • Auckland Grafton Station - 5 min drive
  • Auckland Remuera Station - 7 min drive
  • Halsey Street Tram Stop - 13 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Jellicoe Street Tram Stop - 16 min walk

Restaurants

  • Ebisu - 4 min walk
  • Cassia - 2 min walk
  • That's Amore Pizza - 6 min walk
  • Federal Delicatessen - 10 min walk
  • Culprit. - 5 min walk
Map

About this property

Mövenpick Hotel Auckland

When you stay at Mövenpick Hotel Auckland, you'll be within a 15-minute walk of Auckland Ferry Terminal and Sky Tower. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This luxurious hotel is also 2.8 mi (4.4 km) from Eden Park and 4 mi (6.4 km) from Auckland Zoo. Public transportation is just a short walk: Halsey Street Tram Stop is 13 minutes and Gaunt Street Tram Stop is 14 minutes.

Languages

Chinese (Mandarin), English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 207 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (NZD 50 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Ecotours
  • Winery tours nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 42 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Parking

  • Valet parking costs NZD 50 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
MÖVENPICK Hotel Auckland Hotel
MÖVENPICK Hotel Auckland Auckland
MÖVENPICK Hotel Auckland Hotel Auckland

Frequently asked questions

Does Mövenpick Hotel Auckland offer free cancellation for a full refund?
Yes, Mövenpick Hotel Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mövenpick Hotel Auckland?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mövenpick Hotel Auckland?
Sorry, pets aren't allowed.
Is parking offered on site at Mövenpick Hotel Auckland?
Yes. Valet parking costs NZD 50 per day.
What are the check-in and check-out times at Mövenpick Hotel Auckland?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Mövenpick Hotel Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (10-min walk) is nearby.
What is there to do at Mövenpick Hotel Auckland and nearby?
Onsite recreation at Mövenpick Hotel Auckland includes ecotours. Mövenpick Hotel Auckland also has a fitness center.
Are there restaurants at or near Mövenpick Hotel Auckland?
Yes, there's an onsite restaurant.
What's the area around Mövenpick Hotel Auckland like?
Mövenpick Hotel Auckland is in Auckland Central Business District, a short 2-minute walk from Auckland Britomart Station and 3 minutes' walk from Auckland Ferry Terminal.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Hugo at the restaurant was especially helpful. Thank you
Fiona, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Great Experience
Anurag, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Shower was great
Nick, 1-night trip
Verified Wotif guest review

2/10 Poor

Small room. Overpriced.
Tracey, 1-night business trip
Verified Expedia guest review

8/10 Very good

Felt very safe and staff were very professional.We loved the location and the complimentary chocolate hour. Our only complaint would be that our room was not serviced ( stayed 2 nights). We received a knock on the door on the second night at around 6pm (cleaner) asking if we needed towels but coffee etc was not restocked and room was not serviced.
Rochelle, 2-night family trip
Verified Expedia guest review

2/10 Poor

We stayed on the second floor and had an awful night’s sleep. Every sound from the busy road below came right into our room. This hotel needs to invest in windows with at least some sound proofing.
Christopher, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location. Clean hotel. Rooms a bit small.
Tim, 1-night romance trip
Verified Expedia guest review

8/10 Very good

phung, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff
STEPHEN, 1-night business trip
Verified Wotif guest review