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All properties in Pigeon Forge, Tennessee, United States of America

Country Cascades Waterpark Resort, Pigeon Forge

Family-friendly hotel with free water park, near The Comedy Barn Theater

  • Free buffet breakfast, free WiFi, and free parking

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  • Guest Room
  • Pool
  • Outdoor Pool
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1 / 64Guest Room
8.6.Fabulous.
  • Beds ok, stains on sheets, check in rep waa great, no answer when calling front desk, had…

    Dec. 21, 2018

  • The room had a very strong musty smell. Maid left the room door open all day while we…

    Jul. 29, 2018

See all 1,098 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Safe
Easy parking
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 236 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Free water park
  • Fitness center
  • 24-hour front desk

For families

  • Children's pool
  • Microwave
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping

What’s around

  • Island at Pigeon Forge - 10 min walk
  • Titanic Museum - 31 min walk
  • The Comedy Barn Theater - 4 min walk
  • LeConte Center At Pigeon Forge - 18 min walk
  • WonderWorks - 42 min walk
  • Hatfield and McCoy Dinner Show - 39 min walk
The following facilities or services will be unavailable from March 3 2021 to June 31 2022 (dates subject to change):
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 2 Queen Beds
  • Single Room, 1 King Bed (Celebration Suite)
  • Suite, 1 Bedroom, Fireplace
  • Penthouse
  • Family Studio Suite, Balcony, Poolside
  • Family Studio Suite
  • Family Studio Suite, Balcony, Mountain View

Location

  • Island at Pigeon Forge - 10 min walk
  • Titanic Museum - 31 min walk
  • The Comedy Barn Theater - 4 min walk

What’s around

Landmarks

  • Island at Pigeon Forge - 10 min walk
  • Titanic Museum - 31 min walk
  • The Comedy Barn Theater - 4 min walk
  • LeConte Center At Pigeon Forge - 18 min walk
  • WonderWorks - 42 min walk
  • Hatfield and McCoy Dinner Show - 39 min walk
  • Tanger Outlets - 2.8 mi / 4.5 km
  • Dollywood - 3.2 mi / 5.2 km
  • Ripley's Aquarium of the Smokies - 8.4 mi / 13.5 km
  • Gatlinburg SkyLift Park - 8.7 mi / 14 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

At a glance

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 10:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Free water park access
  • Children's pool
  • Waterslide

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Small print

Also known as

  • Country Cascades Waterpark Resort Pigeon Forge
  • Pigeon Forge Country Inn
  • Country Cascades Hotel Pigeon Forge
  • Country Cascades Waterpark Resort Hotel
  • Country Cascades Waterpark Resort Pigeon Forge
  • Country Cascades Waterpark Resort Hotel Pigeon Forge
  • Country Cascades Waterpark Pigeon Forge
  • Country Cascades Waterpark
  • Country Cascades Hotel Pigeon Forge
  • Country Inn Pigeon Forge
  • Pigeon Forge Country Inn
  • Country Cascades
  • Country Cascades Waterpark
  • Country Inn Pigeon Forge

Optional extras

Safes in guestrooms can be used for USD 1.10 per day

Policies

When an accessible room is requested or required, this property will not allow guests to book a non-accessible room.

Only registered guests are allowed in the guestrooms.

The seasonal pool is open from March to September.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Country Cascades Waterpark Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - midnight. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Bennett's Pit Bar-B-Que (8-min walk), Paula Deen's Family Kitchen (9-min walk), and Poynor's Pommes Frites (9-min walk).
  • Country Cascades Waterpark Resort has a waterslide and a spa tub, as well as a fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    It was beautiful, very family friendly! Staff was soo nice!! Will definitely be back!

    McKenzie, 3 night family trip, May 9, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Only ok for one night, no more.

    After reading all the reviews saying how great this hotel was, I decided to book it. Never again. Let me first say, the lady at the front desk that checked us in was very nice. The staff overall was pleasant... the hotel is very old. The beds in the room were uncomfortable, small, and had old comforters on them. The breakfast was gross as well. This hotel is only ok if you are on a tight budget. For two days we asked the front desk if our room could be serviced, and was told, absolutely, but it never was.

    3 night family trip, May 6, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The worst stay ever

    I pulled my cover back and there was blood somebody else blood on the sheets then waited an hour for some new ones then when we did get back our sheets was sitting on the floor without being in a bag and the front desk older lady was very rude to us as in (black people)

    Carrieya, 2 night family trip, Apr. 30, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Do not waste your time at this hotel.

    Rooms were filthy. Dirty wash cloth left in bath tub from the people before us. Check in was supposed to be at 4:00 and didn’t get to check in till 7:00 they kept telling me the room wasn’t ready. That night they kicked all the kids out of the pool said they were to rowdy when there were just passing a ball back and forth. The life guard at the pool was so rude and Demeaning towards everyone at the pool.

    Robert, 2 night family trip, Apr. 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not again...

    I wouldn’t book this hotel again for numerous reasons. We booked this hotel mainly for the splash pad, we were only able to use it once due to it always being closed for various reasons during a four day trip. Our tv broke and it had to be replaced, the ac was shot and hardly worked. The beds and pillows were hard and ALL the “lifeguards” at the pool were very rude. The rooms were clean and the cleaning ladies were nice but I will not be staying here again.

    Lisa, 4 night family trip, Apr. 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great time in Pigeon Forge TN

    It was a nice room with a very comfortable king size bed, the room had a microwave, collage dorm size refrigerator large free standing soaking bath tub along in the main room with a tub shower combination in the bathroom. Air conditioner worked well. It has a 2 slide water park and pool outside as well as an indoor pool off of the lobby. The front desk staff was very nice and offered us all kinds of site seeing ideas and places to eat.

    Shawn, 4 night trip, Apr. 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Nice hotel but DOES have bedbugs!

    Checked in on Friday 4/23/21. Staff was nice, and explained the stay. We stayed on floor 5 room 5120. Rooms are clean and appeared in good shape. Woke up in the middle of the night Saturday and noticed 3 bug bites on my arm. With it being late, didn't worry much about it, nothing could be done at that point. Woke up Sunday with 2 more on the back of my other arm, 2 bites on the side of my face and 4 more on my right leg. Notified the front desk, said the GM would be in around 830 and would reach out. Didn't reach out, when we packed up our things we came back down and I did speak with the GM. Apologized and said he'd have the room inspected to figure out what the bugs were. Obviously they're bed bug bites. They did comp one night of our stay for the inconvenience. Just wanted to leave an honest review so others would know there ARE bedbugs at this hotel. Had I seen more reviews before booking I might have stayed elsewhere.

    Delana, 2 night family trip, Apr. 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great vacation

    Our stay was great, loved the hotel. Our room was a great size with a balcony overlooking the pool. Just wish the weather was better to utilize the water slides but we’ll blame that on Mother Nature . Plenty to choose from for the breakfast buffet also. Will definitely be back again!!

    Sarah, 2 night family trip, Apr. 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    GREAT EXPERIENCE

    Clean, very friendly staff, awesome amenities, and great breakfast.

    Mickey, 3 night family trip, Apr. 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Rod Run vacation

    It was our first time staying at the hotel. We came down for Rod Run and it was very convenient. We parked truck at hotel and road scooter everywhere. The room was very clean and the front desk was very helpful and nice to deal with. We will stay here from now on.

    Robin, 3 night family trip, Apr. 15, 2021

    Verified Hotels.com guest review

See all 1,098 reviews